Renault Wolverhampton

01902 216 958
  • Sort reviews by:

Friendly service


Completley satisfied


Justin Duckett is totally professional, an excellent communicator and a brilliant car sales manager. Justin is totally customer focused and should be commended for his approach.


Having signed up for service and mot package the least they can do is an email reminder to tell me my mot is due. This car failed 2nd year running didn’t carry the part so couldn’t be fixed on that day. So had to chase up progress rung up 8 times got through twice was told I would get a call back which didn’t happen . I know you can create your own stress. And it was my experience last year that hightend my anxiety having to leave the car with them while I went on holiday and thought it was going the same way . Never bought a car before that as failed it’s first mot and this one as failed the 2nd as well . To sum up I love the car but it’s my last Renault still undecided to continue with the service package all though 1st payment for next year already payed I like the idea of the car being looked after and it’s reasonable financially but only if it passes


Justin Duckett, is a true professional who listens to his customer and ensures that the dealership deals with the customer needs. He is also a lovely man to deal with, and has sold 3 cars to me now. I wouldn't buy from anyone else. Justin is a credit to your organisation.


helpfull good service


Justin was very helpful in all respects , I couldn’t fault him at all. Thanks


Very good.


Dust is been blown through the vents. I was told no filters are fitted on the dacia Logan i have! All the cars I've had, have never blown dust into the car! It's a very poor design!!! This should be looked into! I'm disappointed with this & this makes me think if I should consider looking elsewhere for my next car,because of your service manager saying the filters don't come with my car! Very strange!! It should come with an health warning!!!


Not applicable


Very welcoming and polite in the handover


never made to feel that anything is too much trouble


Very satisfied with the experience


Excellent from start to finish


Friendly staff who kept me informed whilst waiting for the work to be completed.


Used to use Renault Wolverhampton some years ago when I had Renault cars, always received excellent customer service. Now back with a Renault car I found the customer service has not changed, it is still excellent.


Courteous staff kept me well informed


An excellent company that we have used for almost 30 years.....we hope to continue with them for the next 30 ...I will be 107 by then,but one can always hope!


Courteous reception at the Service desk even when I arrived later than planned. Extra work to pass MOT was identified and agreed with me to proceed.. little choice really. Service desk staff were helpful when I collected and paid for the vehicle.


Renault Wolverhampton has been my choice of garage to purchase my last 3 cars from brand new. I have been completely satisfied hence why I have returned. Thank you.


Very pleased that loyalty counts - car was repaired quickly and valeted. Also new battery put in key fob free of charge. People I spoke to were pleasant and helpful. No complaints at all.


The only draw back was that through slight miss information we had to pay for what was done


My the low response to one of early questions was because it was irrelevant to my experience. Currently I am not able to drive due to a knee replacement and the car was collected from and returned to my home address. I was totally satisfied with the way this service was provided.


everything done to my satisfaction kept informed at all times


Nothing more to add


Great customer service. Never had a problem!


Friendley and accommodating


Always very satisfied.


Its was ok,nothing special


I always find the staff so friendly and always feel like they cant do enough to help


Very well told me what i needed to know when finished


My vehicle ECU was declared to lower acceleration curve rate, lower mpg .reduced 5 gear torque and acceleration ram delay Addie they was not in the original ECU vehicle map I DID NOT GIVE PERMISSION FOR THE VEHICLE TO BE REMAPED AND HAVE ITS BRAKE HORE POWER REDUCED AND MPG REDUCED BY AROUND 10 to 12 MPG WITH THROTEL DELAYS ADDID TO ACCELARATOR PEDEL. I CLASS THIS AS CRIMINAL DAMAGE TO MY VEHICLE I DID NOT GIVE PERMISSION FOR THIS WORK TO BE CARRIED OUT VERY PISSED OF Mr K.PETRYSZYN will not by RENAULT CAR AGAIN BUNCH OF FUCKING BASTERDS AT RENAULT WOLVERHAMPTON.


I have a young child and both times the seal has come off on my Karjar (17 plate) I have had to take my car in myself and pick it up. The first time my car was kept for three days. Both times my car was not cleaned either inside or out and I felt like it was my problem the seal had come off although it was clearly a manufacturer problem that was not fixed well enough first time.


Car was collected from my home and returned on completion


Renault did exactly what they promised to within the correct timescale they were professional but courteous


.


Excellent service. However, my clock was altered and I can’t now put it right


Apart from the guard being put back incorrectly - which could have caused an accident my experience was good. friendly courteous staff.


Always dealt with both professionally and promptly


Mike was fab and made me feel at ease, and didn’t pressure me whatsoever in the decision making :)


No thank you


Easy to book,efficient and professional.


The staff were extremely friendly and helpful.


Excellent, friendly staff. Good communication.


I called and told there would be courtesy car when previously told not on a Saturday. When there told no courtesy car. Need to sort information to customers


I saw my car parked up snd was waiting for someone to contact me as i was not sure if the service had been completed. After waiting a while i went to service desk and was told it was ready. If i hadnt approached a member of the team i dont know how long i would have sat there


Left my car open on car park


completely satisfied with service and staff cheerssssssssssssssss


Na


Had a problem with chemical added to washer bottle told to dilute this no explanation given for problem .


As always really good and helping.


A great professional service with a smile


First class communications and customer care from staff


Completely satisfied and to have further vehicle from Renault


The service was excellent. The service manager was very good and took time to explain everything.


.


Friendly efficient service as always.


Felt valued and not pressured in any way.


Always pleasant, helpful, efficient.


The guy that greeted us was great, had no issues in store really except the car was very poorly cleaned. Service wise, i feel that the car seems to be ticking over a little quicker than normal but my husband seems to think its ok. Oh and we were offered free drinks and the machine was empty and not working properly, otherwise all good.


outstanding service, car was collected and returned for me


All good


Told car would be ready in half an hour and that it looked promising that car had passed mot would clean and hoover it Then after over half an hour told it was failed due to head light shining in wrong direction and the cost of the bulb I felt was high To then be told car hadn’t been cleaned and would be another half hour or so once bulb was done I sat there for near on three hours


The only thing I was disappointed with is I forget tell them we’re I left the locking nut. I drop the car off about 8.10 am and call at 9 but service was busy so left a message with a lady who told me she will pass the message on. I had a car from the service department asking about I locking nuts . I explained I left a message but the message was not passed on.


It’s was very good service from all angel of the service, I was very happy with the service, I would recommend Wolverhampton Renault!


Chill


Very well looked after


Couldn’t fault them for anything. Yet again Davinder was polite and a credit to the service department


Lovely helpful staff. Nathan didn’t mess around just sorted everything out very efficiently. Thank you

There are no reviews for the services department yet.
  • Sort reviews by:

  • Wouldn't recommend
  • 10/11/2017

Been back 6 times for same fault!! Back in on Monday Nov. 13.


  • Would recommend
  • 05/09/2017

[no comment made]


  • Would recommend
  • 03/09/2017

No


  • Would recommend
  • 28/08/2017

[no comment made]


  • Would recommend
  • 27/08/2017

[no comment made]


  • Would recommend
  • 26/08/2017

The service that I received from your team was fantastic. Met all my needs and I would definitely recommend this branch to others. Thank you.


  • Would recommend
  • 26/08/2017

new car did not have matts had to buy from sutton group


  • Would recommend
  • 25/08/2017

Excellent service from renault


  • Would recommend
  • 21/08/2017

[no comment made]


  • Would recommend
  • 14/08/2017

[no comment made]


  • Would recommend
  • 14/08/2017

very good especially from James 1 coordinator but struggling at moment with my back because finding seat very uncomfortable, and driving position


  • Would recommend
  • 13/08/2017

[no comment made]


  • Wouldn't recommend
  • 13/08/2017

was not happy with my first kadjar and ask for a change off car and made to pay 3,250 more for the change


  • Would recommend
  • 12/08/2017

[no comment made]


  • Would recommend
  • 10/08/2017

[no comment made]


  • Would recommend
  • 10/08/2017

I wasn't introduced to the aftersales department because we had travelled 200 miles to buy the vehicle and it will be serviced at our local dealership. We indicated from the beginning that we did not require finance. The service we received at Wolverhampton was excellant and it was worthwhile making the journey. Thank you.


  • Would recommend
  • 10/08/2017

[no comment made]


  • Would recommend
  • 09/08/2017

[no comment made]


  • Would recommend
  • 09/08/2017

[no comment made]


  • Would recommend
  • 08/08/2017

No, I was very pleased with the service provided by Matt Phillips.


  • Would recommend
  • 08/08/2017

No, only to say it was a relaxed & friendly experience doing business with James & other members of staff I encountered


  • Would recommend
  • 05/08/2017

[no comment made]


  • Would recommend
  • 01/08/2017

I advised at point of Sale that I didnt need finance. This is the first car I have purchased in 20 years (company cars). My customer service experience was poor till I met Matt at Renault Wolverhampton. He seemed honest, interested and not too pushy. Excellent service.


  • Would recommend
  • 31/07/2017

Would like to thank James Hall for his excellent customer service, down to earth manner and professionalism.


  • Would recommend
  • 26/07/2017

[no comment made]


  • Would recommend
  • 25/07/2017

All went very smoothly James Hodgson was really helpfull.


  • Would recommend
  • 20/07/2017

[no comment made]


  • Would recommend
  • 19/07/2017

Dealt with Nathan Hudson who really looked after me / us, both when deciding which car to go for, and during the buying / hand over experience.


  • Would recommend
  • 17/07/2017

[no comment made]


  • Would recommend
  • 13/07/2017

[no comment made]


  • Would recommend
  • 13/07/2017

[no comment made]


  • Would recommend
  • 12/07/2017

[no comment made]


  • Would recommend
  • 12/07/2017

[no comment made]


  • Would recommend
  • 11/07/2017

[no comment made]


  • Would recommend
  • 11/07/2017

[no comment made]


  • Would recommend
  • 11/07/2017

[no comment made]


  • Would recommend
  • 11/07/2017

[no comment made]


  • Would recommend
  • 10/07/2017

[no comment made]


  • Would recommend
  • 10/07/2017

All I need to add is that I was extremely satisfied with the service I received from James Hodgson. Thank You


  • Would recommend
  • 10/07/2017

I'm still not sure of the emergency breakdown number, if someone can let me know that would be very helpful. When will I have the information come through regarding the vehicle servicing direct debt arrangements? Many thanks Lynn Ord.


  • Would recommend
  • 07/07/2017

No


  • Would recommend
  • 02/07/2017

[no comment made]


  • Would recommend
  • 28/06/2017

Excellent service by James H, thank you.


  • Would recommend
  • 26/06/2017

Much happier with the service than at my Vauxhall garage (current car was a Vauxhall which I was looking to exchange for a nearly new one, but walked out after being ignored for half an hour).


  • Would recommend
  • 25/06/2017

[no comment made]


  • Would recommend
  • 25/06/2017

No further questions this is the 3 rd purchase from yourselves for my son and I , as it's quite a journey we would not be coming back if we were unhappy


  • Would recommend
  • 21/06/2017

[no comment made]


  • Would recommend
  • 18/06/2017

[no comment made]


  • Would recommend
  • 16/06/2017

[no comment made]


  • Would recommend
  • 15/06/2017

[no comment made]


  • Would recommend
  • 13/06/2017

I said no to finance and test drive because I bought my car via email after seeing pictures .and I live 70 miles away so not easy to Bob around for a test drive! Excellent service from James.


  • Would recommend
  • 13/06/2017

[no comment made]


  • Would recommend
  • 12/06/2017

[no comment made]


  • Would recommend
  • 11/06/2017

[no comment made]


  • Would recommend
  • 09/06/2017

No questions, but as a comment, the service we received during the purchase of the vehicle was very good. Also I have received excellent responses to questions which I have asked post purchase.


  • Would recommend
  • 04/06/2017

We have been told since buying the Capture that they have problems with the immobiliser.


  • Would recommend
  • 31/05/2017

[no comment made]


  • Would recommend
  • 31/05/2017

[no comment made]


  • Wouldn't recommend
  • 31/05/2017

Do not consider this any shape or form a survey !!!!! Please inform me or what you consider is good after sales service


  • Would recommend
  • 30/05/2017

[no comment made]


  • Would recommend
  • 27/05/2017

The sales executive Matt Phillips was very helpful and professional.


  • Would recommend
  • 23/05/2017

[no comment made]


  • Would recommend
  • 23/05/2017

Just to say our 3rd car from your sales person James Hodgson he is always fantastic to deal with we will be back for our next car


  • Would recommend
  • 23/05/2017

[no comment made]


  • Would recommend
  • 21/05/2017

[no comment made]


  • Would recommend
  • 17/05/2017

Very good sales person Matt Phillips we was two hrs away but sent us videos. V easy purchase


  • Would recommend
  • 17/05/2017

[no comment made]


  • Would recommend
  • 15/05/2017

[no comment made]


  • Would recommend
  • 15/05/2017

[no comment made]


  • Would recommend
  • 15/05/2017

[no comment made]


  • Would recommend
  • 14/05/2017

[no comment made]


  • Would recommend
  • 12/05/2017

[no comment made]


  • Would recommend
  • 08/05/2017

Pleasure to do business with Matt Phillips, he was polite, thorough and efficient. I told him what I wanted and he listened. I felt that he was a staff member who I would be willing to deal with in the future.


  • Would recommend
  • 08/05/2017

[no comment made]


  • Would recommend
  • 07/05/2017

keep up the good work


  • Would recommend
  • 05/05/2017

[no comment made]


  • Would recommend
  • 04/05/2017

[no comment made]


  • Would recommend
  • 03/05/2017

[no comment made]


  • Would recommend
  • 02/05/2017

no .. really nice sales guy


  • Would recommend
  • 01/05/2017

I was very happy with the service I received at Renault Wolverhampton from James Hodgson, he made the whole process very easy to go through.


  • Would recommend
  • 01/05/2017

[no comment made]


  • Would recommend
  • 01/05/2017

We have just purchased our 8th Renault car from your Wolverhampton branch due to the fact we always get an excellent customer care experience from all the staff, I seriously wouldn't go anywhere else! Please pass on our sincere thanks to James Hodgson who has once again gone above and beyond to help us! A****** customer service. Many thanks from Ann & Steve Pearson x


  • Would recommend
  • 29/04/2017

I was not there to collect my vehicle I sent a representative to collect it


  • Would recommend
  • 29/04/2017

Salesman was very knowledgeable and helpful


  • Would recommend
  • 27/04/2017

no many thanks to matt phillips for a quick and easy sale


  • Would recommend
  • 26/04/2017

no questions to be asked James was really good at explaining everything about the kadjar


  • Would recommend
  • 24/04/2017

[no comment made]


  • Would recommend
  • 23/04/2017

[no comment made]


  • Would recommend
  • 22/04/2017

[no comment made]


  • Wouldn't recommend
  • 18/04/2017

[no comment made]


  • Would recommend
  • 16/04/2017

After sales were shut when we got our vehicle


  • Would recommend
  • 16/04/2017

I keep receiving emails about having recently visited for a safety recall, but know nothing of this, how do I find out what it was about. Also my car has an instruction book with pages for stamping services, but I don't seem to have a separate book which details my service schedule, where can I get this from?


  • Would recommend
  • 11/04/2017

I just hope there is a quick resolution to the body damage


  • Would recommend
  • 11/04/2017

The first person I spoke to when I was looking for a newish car was Matt Phillips,and from start too finish I can say I was really impressed. He gave me a great part exchange for my old car and when I finally found the car I wanted someone else had beaten me to it,and although really disappointed,within 24 hour Matt had managed yo source the exact model, spec and colour I was looking for. The whole experience from the start went like clockwork. Would I recommend them? Without a shadow of a doubt.I bought the Kadjar Signature S and would recommend this car to anyone thinking of buying a crossover.


  • Would recommend
  • 09/04/2017

[no comment made]


  • Would recommend
  • 09/04/2017

[no comment made]


  • Would recommend
  • 09/04/2017

We are very pleased with the service from James Hodgson at Renault


  • Would recommend
  • 09/04/2017

[no comment made]


  • Would recommend
  • 08/04/2017

[no comment made]


  • Wouldn't recommend
  • 08/04/2017

No I love the car and had great service from the sales and finance team


  • Would recommend
  • 06/04/2017

[no comment made]


  • Would recommend
  • 05/04/2017

Excellent customer service during sale and handover. Me and my partner were seen by James Hall and we both thought he was brilliant.


  • Would recommend
  • 03/04/2017

[no comment made]


  • Would recommend
  • 01/04/2017

[no comment made]


  • Would recommend
  • 28/03/2017

[no comment made]


  • Would recommend
  • 27/03/2017

[no comment made]


  • Would recommend
  • 16/03/2017

[no comment made]


  • Would recommend
  • 16/03/2017

[no comment made]


  • Would recommend
  • 16/03/2017

[no comment made]


  • Would recommend
  • 16/03/2017

[no comment made]


  • Would recommend
  • 15/03/2017

[no comment made]


  • Would recommend
  • 10/03/2017

[no comment made]


  • Would recommend
  • 10/03/2017

[no comment made]


  • Would recommend
  • 09/03/2017

[no comment made]


  • Would recommend
  • 07/03/2017

[no comment made]


  • Wouldn't recommend
  • 07/03/2017

[no comment made]


  • Would recommend
  • 06/03/2017

James Halll is a credit to Renault, I did not need to see aftersale department, as I have already bought a car off James and come back for another.


  • Would recommend
  • 06/03/2017

[no comment made]


  • Would recommend
  • 05/03/2017

[no comment made]


  • Would recommend
  • 05/03/2017

[no comment made]


  • Would recommend
  • 04/03/2017

[no comment made]


  • Would recommend
  • 03/03/2017

[no comment made]


  • Wouldn't recommend
  • 02/03/2017

[no comment made]


  • Would recommend
  • 01/03/2017

[no comment made]


  • Would recommend
  • 01/03/2017

[no comment made]


  • Would recommend
  • 27/02/2017

[no comment made]


  • Would recommend
  • 24/02/2017

[no comment made]


  • Would recommend
  • 24/02/2017

looked after very well


  • Would recommend
  • 21/02/2017

[no comment made]


  • Would recommend
  • 21/02/2017

[no comment made]


  • Would recommend
  • 19/02/2017

[no comment made]


  • Would recommend
  • 18/02/2017

[no comment made]


  • Would recommend
  • 17/02/2017

[no comment made]


  • Would recommend
  • 16/02/2017

Love the van.customer Service was also good, would come and by another.


  • Would recommend
  • 16/02/2017

[no comment made]


  • Would recommend
  • 16/02/2017

[no comment made]


  • Would recommend
  • 16/02/2017

[no comment made]


  • Would recommend
  • 15/02/2017

[no comment made]


  • Would recommend
  • 12/02/2017

Outstanding service - would highly recommend. Thank you for such a courteous and professional experience.


  • Would recommend
  • 11/02/2017

[no comment made]


  • Would recommend
  • 10/02/2017

[no comment made]


  • Would recommend
  • 10/02/2017

Excellent service


  • Would recommend
  • 08/02/2017

[no comment made]


  • Would recommend
  • 07/02/2017

No questions but we were impressed with the way your staff especially James looked after us from start to finish


  • Would recommend
  • 06/02/2017

[no comment made]


  • Would recommend
  • 06/02/2017

Ben was a pleasure to deal with very straight forward and always answered any questions that I asked would not hesitate to deal with him again excellent service thank you very much


  • Would recommend
  • 06/02/2017

[no comment made]


  • Would recommend
  • 06/02/2017

[no comment made]


  • Would recommend
  • 05/02/2017

[no comment made]


  • Would recommend
  • 05/02/2017

[no comment made]


  • Would recommend
  • 04/02/2017

Great service.....as usual !


  • Would recommend
  • 04/02/2017

[no comment made]


  • Would recommend
  • 03/02/2017

Just a complimentary note to say thanks to James for his excellent customer service.


  • Would recommend
  • 03/02/2017

no lovely car drives well. will be using local renault garage savelles for aftersales / servicing


  • Would recommend
  • 01/02/2017

[no comment made]


  • Would recommend
  • 29/01/2017

[no comment made]


  • Would recommend
  • 29/01/2017

[no comment made]


  • Would recommend
  • 28/01/2017

[no comment made]


  • Would recommend
  • 28/01/2017

[no comment made]


  • Would recommend
  • 27/01/2017

[no comment made]


  • Would recommend
  • 27/01/2017

[no comment made]


  • Would recommend
  • 27/01/2017

[no comment made]


  • Would recommend
  • 27/01/2017

[no comment made]


  • Would recommend
  • 26/01/2017

[no comment made]


  • Would recommend
  • 25/01/2017

[no comment made]


  • Would recommend
  • 25/01/2017

[no comment made]


  • Would recommend
  • 24/01/2017


  • Would recommend
  • 24/01/2017

James Hall was fantastic. Very patient and helpful. Couldn't fault anything...he always got back to me with any information and did all round great customer service. Thank you James.


  • Would recommend
  • 24/01/2017

[no comment made]


  • Would recommend
  • 23/01/2017

Is it normal that the parcel shelf on the car is so noisy and bounces about noisily whilst the car is being driven?


  • Would recommend
  • 22/01/2017

[no comment made]


  • Would recommend
  • 19/01/2017

[no comment made]


  • Would recommend
  • 18/01/2017

will I be notified when first service is due ?


  • Would recommend
  • 06/01/2017

[no comment made]


  • Would recommend
  • 04/01/2017

[no comment made]


  • Would recommend
  • 29/12/2016

[no comment made]


  • Would recommend
  • 29/12/2016

I was very satisfied with the attention I had from Matt Phillips. I told him I was a cash buyer straightaway,he advised me on service arrangements etc. I had rung and spoke to James the previous day and wanted to view a silver captur in stock. The car was ready for me to view the next day, I went on to look at the captur I eventually bought which I was a bit indecisive about at the time.Matt was very patient and helpful, in my opinion he gave me 1st class attention.


  • Would recommend
  • 28/12/2016

[no comment made]


  • Would recommend
  • 27/12/2016

The car was purchased by 'phone and we had a restricted amount of time for the handover. Matt Phillips did a remarkable job in allowing a very quick and efficient handover.


  • Would recommend
  • 24/12/2016

[no comment made]


  • Would recommend
  • 24/12/2016

None, I found it to be a comprehensive experience by a very knowledgeable person


  • Would recommend
  • 23/12/2016

No the sales rep did everything possible to get us the car we wanted


  • Would recommend
  • 22/12/2016

[no comment made]


  • Would recommend
  • 21/12/2016

[no comment made]


  • Would recommend
  • 21/12/2016

No questions just recommendation to James for his attention and they very pleasant and thorough manner in which he did the handover


  • Would recommend
  • 21/12/2016

Was offered a boot box,and when I came to collect vehicle was not in,but was then told I could not have spare wheel and box.I was not told this at the time of purchase.


  • Would recommend
  • 15/12/2016

[no comment made]


  • Would recommend
  • 12/12/2016

[no comment made]


  • Would recommend
  • 11/12/2016

[no comment made]


  • Would recommend
  • 10/12/2016

[no comment made]


  • Would recommend
  • 09/12/2016

[no comment made]


  • Would recommend
  • 05/12/2016

[no comment made]


  • Would recommend
  • 04/12/2016

[no comment made]


  • Would recommend
  • 03/12/2016

When i walked into the branch they didn't force them selves with sales on me, they left me to me own devices, which is what i wanted, i've been to other branches they wouldn't leave me alone so i left,, Lovely team, well done..


  • Would recommend
  • 03/12/2016

[no comment made]


  • Would recommend
  • 02/12/2016

[no comment made]


  • Would recommend
  • 01/12/2016

[no comment made]


  • Would recommend
  • 28/11/2016

Very happy with the service received, everything was done over the phone. After sales has so far been good - a warning light came on less than 36 hours after taking delivery of the car - the sales rep i have been dealing with arranged for the car to be taking to the nearest renault garage for a diagnosis to be carried out - the result of which is that the oxygen sensor has failed. Arrangements have been made for the car to go back into the garage on 1 Dec for repair - i have been advised this will take between 4 - 5 hours has the complete exhaust system has to be removed and replaced.


  • Would recommend
  • 27/11/2016

[no comment made]


  • Would recommend
  • 27/11/2016

No further questions, just to add Renault Wolverhampton were fantastic from start to finish brilliant vehicle excellent finance deal and James hodgson went through everything on the vehicle, to say again a brilliant experience.


  • Would recommend
  • 26/11/2016

No


  • Would recommend
  • 25/11/2016

[no comment made]


  • Would recommend
  • 24/11/2016

[no comment made]


  • Would recommend
  • 24/11/2016

Excellent salesman was very good


  • Would recommend
  • 23/11/2016

[no comment made]


  • Would recommend
  • 22/11/2016

[no comment made]


  • Would recommend
  • 22/11/2016

[no comment made]


  • Would recommend
  • 20/11/2016

[no comment made]


  • Would recommend
  • 16/11/2016

[no comment made]


  • Would recommend
  • 16/11/2016

[no comment made]


  • Would recommend
  • 15/11/2016

How good is your after care service? In my experience it does not always match what the salesmen promise


  • Would recommend
  • 14/11/2016

[no comment made]


  • Would recommend
  • 10/11/2016

I would just like to add it was my first experience with Renault Wolverhampton,And I was made very welcome the sales assistant james could see I was very nervous and straight away put my mind at ease very pleased with my purchase


  • Would recommend
  • 09/11/2016

[no comment made]


  • Would recommend
  • 08/11/2016

[no comment made]


  • Would recommend
  • 06/11/2016

[no comment made]


  • Would recommend
  • 06/11/2016

Best car I have ever driven terrific range of vehicle And cosmetically appealing.


  • Would recommend
  • 05/11/2016

[no comment made]


  • Wouldn't recommend
  • 04/11/2016

[no comment made]


  • Would recommend
  • 04/11/2016

What is included in your service plan at 12.40?


  • Would recommend
  • 01/11/2016

[no comment made]


  • Would recommend
  • 01/11/2016

I indicated I did not require finance I am already a customer of the after sales department People keep commenting on how they like the look of the Clio


  • Would recommend
  • 01/11/2016

[no comment made]


  • Would recommend
  • 01/11/2016

[no comment made]


  • Would recommend
  • 01/11/2016

[no comment made]


  • Would recommend
  • 30/10/2016

[no comment made]


  • Would recommend
  • 27/10/2016

[no comment made]


  • Would recommend
  • 26/10/2016

[no comment made]


  • Would recommend
  • 26/10/2016

[no comment made]


  • Would recommend
  • 24/10/2016

[no comment made]


  • Would recommend
  • 24/10/2016

[no comment made]


  • Would recommend
  • 22/10/2016

My sales representative James Hodgson was very helpful, and provided an excellent service.


  • Would recommend
  • 21/10/2016

[no comment made]


  • Would recommend
  • 18/10/2016

[no comment made]


  • Would recommend
  • 13/10/2016

[no comment made]


  • Would recommend
  • 11/10/2016

[no comment made]


  • Would recommend
  • 09/10/2016

[no comment made]


  • Would recommend
  • 07/10/2016

[no comment made]


  • Wouldn't recommend
  • 06/10/2016


  • Would recommend
  • 06/10/2016

[no comment made]


  • Would recommend
  • 05/10/2016

[no comment made]


  • Would recommend
  • 05/10/2016


  • Would recommend
  • 05/10/2016

Finance not required so wasn't discussed. Didn't need a test drive and I am a repeat customer so I am aware of the necessary contacts. Good fast service and turnaround provided by Ben as always. Will buy again soon.


  • Would recommend
  • 03/10/2016

LONG DISTANCE CUSTOMER , MATT WAS VERY HELPFUL IN EVERY WAY HE COULD THOUGH CONTACTING HIM SOMETIMES WAS VERY DIFFICULT. WE WOULD CERTAINLY PURCHASE FROM YOU AGAIN WITHOUT HESITATION.


  • Would recommend
  • 03/10/2016

No further questions


  • Would recommend
  • 02/10/2016

[no comment made]


  • Would recommend
  • 02/10/2016


  • Would recommend
  • 01/10/2016

[no comment made]


  • Would recommend
  • 30/09/2016

Would like to receive confirmation of first service letter.


  • Would recommend
  • 30/09/2016

no


  • Would recommend
  • 28/09/2016

[no comment made]


  • Would recommend
  • 28/09/2016

[no comment made]


  • Would recommend
  • 27/09/2016

The process of buying the car was very smooth and easy however I did purchase rear parking sensors as an extra which had been for bottom when I picked the car up. They can now not do them until Monday which is a little frustrating. However mistakes happen.


  • Would recommend
  • 27/09/2016

[no comment made]


  • Would recommend
  • 27/09/2016

[no comment made]


  • Would recommend
  • 25/09/2016

[no comment made]


  • Would recommend
  • 22/09/2016

[no comment made]


  • Would recommend
  • 21/09/2016

[no comment made]


  • Would recommend
  • 21/09/2016

James has been nothing short of brilliant, I am delighted with The Captur and, although it has teething problems I have no complaints at all. Please pass on my thanks to James and I shall see him in three years for the next one!


  • Would recommend
  • 20/09/2016

[no comment made]


  • Would recommend
  • 19/09/2016

[no comment made]


  • Wouldn't recommend
  • 19/09/2016

[no comment made]


  • Wouldn't recommend
  • 16/09/2016

Not really very satisfied with the service


  • Would recommend
  • 13/09/2016

[no comment made]


  • Would recommend
  • 12/09/2016

[no comment made]


  • Would recommend
  • 12/09/2016

[no comment made]


  • Would recommend
  • 08/09/2016

[no comment made]


  • Would recommend
  • 08/09/2016

[no comment made]


  • Would recommend
  • 07/09/2016

[no comment made]


  • Would recommend
  • 06/09/2016

[no comment made]


  • Would recommend
  • 06/09/2016

[no comment made]


  • Would recommend
  • 05/09/2016


  • Wouldn't recommend
  • 05/09/2016

The vehicle I purchased was a pre-registered vehicle sold at a competitive price, so I did not expect the same level of service as I would have, if I was buying a 'new' car. The salesperson provided a satisfactory service, however when we arrived home and looked around the car we found a dent above the wheel arch which must have been there when we collected the car. This was disappointing as I would have expected this to be identified and corrected prior to the vehicle being handed over to us. Hence the reason why we could not recommend you to a friend.I have not contacted yourselves as we did not see this fault until after we took possession of the car and assumed therefore Renault would not rectify the fault, were we correct in that assumption or would you consider repairing the dent?.


  • Would recommend
  • 04/09/2016

[no comment made]


  • Would recommend
  • 29/08/2016

James Hodgson is an absolute delight to deal with. We have purchased over 6 cars now - I never fear he will always do the best for us and look after us should we have any problems. My new Kadjar is an absolute delight. HOWEVER ! .... The sat nav system R-Link 2 is a nightmare. It's so bad I'm resorting into my old Tom Tom until I can get it looked into.


  • Would recommend
  • 27/08/2016

Everything went smoothly and James was very helpful especially with the changing of my private number plates. Would of liked my service book stamped just to prove it was seviced if I were to ever sell the car on.


  • Would recommend
  • 26/08/2016

[no comment made]


  • Would recommend
  • 26/08/2016

[no comment made]


  • Would recommend
  • 25/08/2016

[no comment made]


  • Would recommend
  • 24/08/2016

[no comment made]


  • Would recommend
  • 18/08/2016

Other than saying how helpful and professional your sales man was.


  • Would recommend
  • 16/08/2016

[no comment made]


  • Would recommend
  • 15/08/2016

Excellent service - thank you


  • Would recommend
  • 13/08/2016

[no comment made]


  • Would recommend
  • 12/08/2016

[no comment made]


  • Would recommend
  • 11/08/2016

Douse the fog light at front come under the Worranty because i have one out.


  • Would recommend
  • 10/08/2016

[no comment made]


  • Would recommend
  • 10/08/2016

The car had less than 2000 miles on the clock, and the drivers side air vent was broken. I feel this should have been noticed during the preparation for hand over.


  • Would recommend
  • 06/08/2016

[no comment made]


  • Would recommend
  • 05/08/2016

[no comment made]


  • Would recommend
  • 03/08/2016

[no comment made]


  • Would recommend
  • 01/08/2016

No, I didn't have a test drive as it was a surprise present for me.


  • Would recommend
  • 01/08/2016

Not my local dealer, so no aftersales required. James was excellent and informative, however the car had not been fully prepared for handover, resulting in us having a long wait. The offer of a free service in 12 months time made up for this.


  • Would recommend
  • 30/07/2016

No


  • Would recommend
  • 28/07/2016

[no comment made]


  • Would recommend
  • 28/07/2016


  • Would recommend
  • 28/07/2016

[no comment made]


  • Would recommend
  • 27/07/2016

The sales were good but I think when showing the details of the sat nav more time should be spent showing the buyer,because it is confusing when you are of the older generation.


  • Would recommend
  • 25/07/2016

[no comment made]


  • Would recommend
  • 25/07/2016

[no comment made]


  • Would recommend
  • 25/07/2016

[no comment made]


  • Would recommend
  • 25/07/2016

[no comment made]


  • Would recommend
  • 23/07/2016

[no comment made]


  • Would recommend
  • 23/07/2016

[no comment made]


  • Would recommend
  • 23/07/2016

very pleased with my car. I returned it to the service dept. friday 22.07.2016 to update software for samsung mobile and recall for bonnet. Car was not valeted. an oil mark left on the passenger seat. I did discuss this with your service dept.


  • Would recommend
  • 22/07/2016

[no comment made]


  • Would recommend
  • 19/07/2016

[no comment made]


  • Would recommend
  • 19/07/2016

No questions, but James Hodgeson should be commended; we had a very positive experience of the sale as he was not pushy, was technically knowledgeable and efficient at organising test drive and the handover. Many thanks to him.


  • Would recommend
  • 16/07/2016

[no comment made]


  • Would recommend
  • 12/07/2016

[no comment made]


  • Would recommend
  • 12/07/2016

[no comment made]


  • Would recommend
  • 11/07/2016

[no comment made]


  • Would recommend
  • 09/07/2016

Fault identified with media system was not resolved prior to picking up the car even though I was informed it was working correctly. I had to return the car later in the week. A bit disappointed.


  • Would recommend
  • 09/07/2016

[no comment made]


  • Would recommend
  • 09/07/2016

collected vehicle when after sales where closed


  • Would recommend
  • 08/07/2016

[no comment made]


  • Would recommend
  • 08/07/2016

Car isn't a good as I thought initially. My phone is mysteriously no longer compatible with the Media Nav which really narks me.


  • Would recommend
  • 08/07/2016

[no comment made]


  • Would recommend
  • 07/07/2016

No


  • Would recommend
  • 07/07/2016

[no comment made]


  • Would recommend
  • 07/07/2016

The whole experience was very good and I'd add that the customer focus and service delivered by sales executive Matt Phillips has been truly excellent. Thank you Matt.


  • Would recommend
  • 07/07/2016

[no comment made]


  • Would recommend
  • 07/07/2016

No. Fantastic service from James Hodgson. I bought the vehicle, long distance, over the telephone. James provided me with answers to all of my questions throughout, and offered a fair deal. He was courteous and prompt throughout, and when I travelled to pick up the vehicle it was exactly as described and in the condition I expected. I am extremely pleased with this purchase, and compared to other vendors I was exploring purchasing a vehicle from, James and RRG Wolverhampton differentiated themselves positively and significantly. A refreshing vehicle purchase experience! Thanks, Julian.


  • Would recommend
  • 06/07/2016

A very good service provided


  • Would recommend
  • 06/07/2016

[no comment made]


  • Would recommend
  • 05/07/2016

[no comment made]


  • Would recommend
  • 05/07/2016

[no comment made]


  • Would recommend
  • 05/07/2016

[no comment made]


  • Wouldn't recommend
  • 05/07/2016

[no comment made]


  • Would recommend
  • 05/07/2016

[no comment made]


  • Would recommend
  • 03/07/2016

[no comment made]


  • Would recommend
  • 29/06/2016

I was told I would receive a call regarding gap insurance but as yet I haven't, how long do I have to make a decision?


  • Would recommend
  • 29/06/2016

[no comment made]


  • Would recommend
  • 28/06/2016

[no comment made]


  • Would recommend
  • 27/06/2016

[no comment made]


  • Would recommend
  • 26/06/2016

[no comment made]


  • Would recommend
  • 25/06/2016

[no comment made]


  • Wouldn't recommend
  • 25/06/2016

[no comment made]


  • Would recommend
  • 23/06/2016

I was recommended to you by my son who purchased the same model of car 2 months before I did.


  • Would recommend
  • 23/06/2016

[no comment made]


  • Would recommend
  • 23/06/2016

[no comment made]


  • Would recommend
  • 22/06/2016

[no comment made]


  • Would recommend
  • 21/06/2016

[no comment made]


  • Would recommend
  • 20/06/2016

[no comment made]


  • Would recommend
  • 20/06/2016

[no comment made]


  • Would recommend
  • 19/06/2016

[no comment made]


  • Would recommend
  • 19/06/2016

[no comment made]


  • Would recommend
  • 19/06/2016

[no comment made]


  • Would recommend
  • 16/06/2016

No, I considered the service excellent


  • Would recommend
  • 16/06/2016

[no comment made]


  • Would recommend
  • 15/06/2016

Very happy with car. Little surprised that one key didn't work (no battery it turned out)


  • Would recommend
  • 13/06/2016

[no comment made]


  • Would recommend
  • 13/06/2016


  • Would recommend
  • 10/06/2016

No


  • Would recommend
  • 09/06/2016

I have no further questions but just to clarify I live in Aberdeen and had the car carried up so the above would not apply


  • Would recommend
  • 04/06/2016

[no comment made]


  • Would recommend
  • 03/06/2016

just to say how pleased both my wife and i were to deal with such a expearianced salesman as MATT PHILLIPS first class.


  • Would recommend
  • 02/06/2016

[no comment made]


  • Would recommend
  • 01/06/2016

[no comment made]


  • Would recommend
  • 01/06/2016

[no comment made]


  • Would recommend
  • 31/05/2016

[no comment made]


  • Would recommend
  • 29/05/2016

[no comment made]


  • Would recommend
  • 28/05/2016

[no comment made]


  • Would recommend
  • 26/05/2016

[no comment made]


  • Would recommend
  • 26/05/2016

[no comment made]


  • Would recommend
  • 25/05/2016

[no comment made]


  • Would recommend
  • 24/05/2016

I bought the car on line and told the team I would be paying cash. I did not see the car before it was delivered to my home address.


  • Would recommend
  • 23/05/2016

[no comment made]


  • Would recommend
  • 23/05/2016


  • Would recommend
  • 22/05/2016

[no comment made]


  • Would recommend
  • 21/05/2016

Not introduced to after sales dept as we were not local to area so would not use that garage for any problems.


  • Would recommend
  • 20/05/2016

[no comment made]


  • Would recommend
  • 19/05/2016

No


  • Would recommend
  • 19/05/2016

[no comment made]


  • Would recommend
  • 19/05/2016

[no comment made]


  • Would recommend
  • 19/05/2016

Only a small item after purchasing a new car, but, key fobs were out of stock and no one offered to send me one in the post or phone me when new stock was received.


  • Would recommend
  • 19/05/2016

[no comment made]


  • Would recommend
  • 17/05/2016

[no comment made]


  • Would recommend
  • 16/05/2016

I live to far away from Wolverhampton. I make us of the services of my local Renault Dealer in Dolgellau


  • Would recommend
  • 13/05/2016

Myself and my wife were treated with the upmost courteous manner, we were given drinks and James was a very good professional salesman, not pushy at all, I would recommend using Renault Wolverhampton to any of my friends and work colleagues and will use you again.


  • Would recommend
  • 11/05/2016

[no comment made]


  • Would recommend
  • 10/05/2016

[no comment made]


  • Would recommend
  • 10/05/2016

[no comment made]


  • Would recommend
  • 07/05/2016

[no comment made]


  • Wouldn't recommend
  • 06/05/2016

[no comment made]


  • Would recommend
  • 06/05/2016

[no comment made]


  • Would recommend
  • 04/05/2016

We have Renault cars already and many of the handover items were familiar, But James Hodgson (Sales) went through all the items that we ask questions about, and even though it was raining he stood outside and made sure we were happy before we departed. EXCELLENT service


  • Would recommend
  • 03/05/2016

Yes with regards to registering the media device and if it's possible to download apps. Also is it possible to have the brake pedal adjusted?


  • Would recommend
  • 03/05/2016

Yes with regards to registering the media device and if it's possible to download apps. Also is it possible to have the brake pedal adjusted?


  • Would recommend
  • 29/04/2016

No questions but I would like to commend the team at Renault Wolverhampton for the great service and welcome


  • Would recommend
  • 28/04/2016

No all good


  • Would recommend
  • 28/04/2016

No


  • Would recommend
  • 26/04/2016

[no comment made]


  • Wouldn't recommend
  • 25/04/2016

[no comment made]


  • Would recommend
  • 24/04/2016

[no comment made]


  • Would recommend
  • 24/04/2016

[no comment made]


  • Would recommend
  • 23/04/2016

[no comment made]


  • Would recommend
  • 23/04/2016

Our service book was stamped but we had no service sheet to keep in our records of what had actually been done.


  • Would recommend
  • 21/04/2016

Ben , was very attentive to my needs, I made it clear that I wouldn't need finance and that as I was adding to my fleet of Kangoo vans I wouldn't require a test drive


  • Would recommend
  • 21/04/2016

[no comment made]


  • Would recommend
  • 20/04/2016

No, Extremely satisfied with the overall service. James Hodson is a asset to the team at Renault Wolververhampton always going above and beyond hence why we are loyal customers Regards Scott and Zoe


  • Would recommend
  • 20/04/2016

[no comment made]


  • Would recommend
  • 20/04/2016

No questions, just compliments. good price, good efficient process, easy to deal with and helpful staff. All in all positive.


  • Would recommend
  • 19/04/2016

Everyone's been really helpful


  • Would recommend
  • 16/04/2016

[no comment made]


  • Would recommend
  • 13/04/2016

[no comment made]


  • Would recommend
  • 13/04/2016

[no comment made]


  • Would recommend
  • 12/04/2016

[no comment made]


  • Wouldn't recommend
  • 12/04/2016

[no comment made]


  • Would recommend
  • 09/04/2016

[no comment made]


  • Would recommend
  • 09/04/2016

Salesman was friendly and professional. Explained all the features on my Scenic.


  • Would recommend
  • 09/04/2016

[no comment made]


  • Would recommend
  • 08/04/2016

empty windscreen washer bottle empty should have been filled on pre delivery check, also mpg 30 per cent lower than sales brochure, otherwise nice motor


  • Would recommend
  • 08/04/2016

[no comment made]


  • Would recommend
  • 08/04/2016

[no comment made]


  • Would recommend
  • 07/04/2016

[no comment made]


  • Would recommend
  • 07/04/2016

Still finding all the storage places but have not found the emergency wheel inflation kit and the synthetic engine oil but with the weather have not gone through the boot yet a. But all the staff have been great


  • Would recommend
  • 07/04/2016

Had a few problems with the car brought it back to have the paint work done also damage on the alloy wheel. the salesman who I dealt with when I bought the car had to go into hospital. therefore I had to be transferred to another salesman which I was very disappointed with. had to wait over a week and still haven't heard anything from the company about the car very disappointed


  • Would recommend
  • 06/04/2016

[no comment made]


  • Would recommend
  • 06/04/2016

[no comment made]


  • Would recommend
  • 06/04/2016

[no comment made]


  • Would recommend
  • 06/04/2016

We were not offered finance as we stated from the start of our visit we would be cash buyers.


  • Would recommend
  • 04/04/2016

No questions. Just a massive thank you to Matt Phillips, very friendly and helpful!


  • Would recommend
  • 04/04/2016

I am surprised to be informed that your service department is too busy to look at a problem I have on the car, although a minor one I am assured, until two weeks from now. I have never encountered this sort of delay before.


  • Would recommend
  • 31/03/2016

[no comment made]


  • Would recommend
  • 30/03/2016

Would like to comment on Salesman James how helpful efficient and friendly he was and made me fully confident with my purchase from the first phone call made to him.


  • Would recommend
  • 26/03/2016

[no comment made]


  • Would recommend
  • 24/03/2016

[no comment made]


  • Would recommend
  • 24/03/2016

[no comment made]


  • Would recommend
  • 23/03/2016

[no comment made]


  • Would recommend
  • 23/03/2016

[no comment made]


  • Would recommend
  • 22/03/2016

[no comment made]


  • Would recommend
  • 21/03/2016

[no comment made]


  • Would recommend
  • 19/03/2016

[no comment made]


  • Would recommend
  • 17/03/2016

[no comment made]


  • Would recommend
  • 17/03/2016

I can't tell you easy and stress free it was to buy my new car. James Houghton was great, his knowledge and professionalism was second to non. I'm really happy and have recommended my car and yourselves to loads of people at work!


  • Would recommend
  • 16/03/2016

[no comment made]


  • Would recommend
  • 16/03/2016

[no comment made]


  • Would recommend
  • 14/03/2016

[no comment made]


  • Would recommend
  • 14/03/2016

[no comment made]


  • Would recommend
  • 13/03/2016

James hodson was very pleasant and went through everything with me


  • Would recommend
  • 11/03/2016

[no comment made]


  • Would recommend
  • 06/03/2016

[no comment made]


  • Would recommend
  • 04/03/2016

No but would just like to say that I was treated very well by the sales person . Excellent service.


  • Would recommend
  • 04/03/2016

Before we would have been asked we had made it clear that we did not wish finance. We have dealt with Renault for many years so did not need after care dept introduction.


  • Would recommend
  • 03/03/2016

[no comment made]


  • Would recommend
  • 02/03/2016

no


  • Would recommend
  • 02/03/2016

[no comment made]


  • Would recommend
  • 02/03/2016

[no comment made]


  • Would recommend
  • 02/03/2016

[no comment made]


  • Would recommend
  • 01/03/2016

[no comment made]


  • Would recommend
  • 01/03/2016

[no comment made]


  • Would recommend
  • 01/03/2016

We would just like to say how helpful & pleasant our salesman was I think his name is John Holden he Deserves a few brownie points.also the delivery driver was very helpful & deserves a thank you.


  • Would recommend
  • 29/02/2016

[no comment made]


  • Would recommend
  • 29/02/2016

[no comment made]


  • Would recommend
  • 28/02/2016

[no comment made]


  • Would recommend
  • 25/02/2016

[no comment made]


  • Would recommend
  • 23/02/2016

No questions just really pleased with the service we received.


  • Would recommend
  • 22/02/2016

[no comment made]


  • Would recommend
  • 21/02/2016

[no comment made]


  • Would recommend
  • 21/02/2016

Excellent service by James


  • Would recommend
  • 21/02/2016

[no comment made]


  • Would recommend
  • 21/02/2016

[no comment made]


  • Would recommend
  • 20/02/2016

[no comment made]


  • Would recommend
  • 19/02/2016

[no comment made]


  • Would recommend
  • 19/02/2016

[no comment made]


  • Would recommend
  • 18/02/2016

Excellent customer service received from Matt Philips. I wouldn't hesitate to recommend buying a car from him to friends and family.


  • Would recommend
  • 17/02/2016

[no comment made]


  • Would recommend
  • 16/02/2016

[no comment made]


  • Would recommend
  • 14/02/2016

[no comment made]


  • Would recommend
  • 13/02/2016

[no comment made]


  • Would recommend
  • 13/02/2016

no questions, just to feedback that the agent we dealt with was fantastic ! no pressure selling, very friendly and informative, and a genuinely good experience to buy a car from (James Hodgson). We arrived to view the car at 10:30 and drove it away in a couple of hours, very happy customers.


  • Would recommend
  • 12/02/2016

[no comment made]


  • Would recommend
  • 11/02/2016

[no comment made]


  • Would recommend
  • 10/02/2016

[no comment made]


  • Would recommend
  • 09/02/2016

[no comment made]


  • Would recommend
  • 08/02/2016

No I am happy with the service I received. I did not want finance or any extra's I was happy not to be pressured over this as I may have not proceeded with purchase


  • Would recommend
  • 07/02/2016

No


  • Would recommend
  • 07/02/2016

[no comment made]


  • Would recommend
  • 06/02/2016

It was a pleasure to visit the Wolverhampton Renault show room & the staff there all so helpful, the young man who helped me & found my car is a asset to the Renault group.


  • Would recommend
  • 06/02/2016

[no comment made]


  • Would recommend
  • 06/02/2016

[no comment made]


  • Would recommend
  • 06/02/2016

[no comment made]


  • Would recommend
  • 06/02/2016

[no comment made]


  • Would recommend
  • 06/02/2016

James knew I didn't want finance that's why not offered


  • Would recommend
  • 05/02/2016

[no comment made]


  • Would recommend
  • 05/02/2016

[no comment made]


  • Would recommend
  • 04/02/2016

[no comment made]


  • Would recommend
  • 02/02/2016

[no comment made]


  • Would recommend
  • 01/02/2016

[no comment made]


  • Would recommend
  • 31/01/2016

[no comment made]


  • Would recommend
  • 29/01/2016

[no comment made]


  • Would recommend
  • 29/01/2016

[no comment made]


  • Would recommend
  • 28/01/2016

Second purchase from James hodgson very good competent friendly sales person hope to see him again for next purchase in 4 years


  • Would recommend
  • 27/01/2016

N/A


  • Would recommend
  • 27/01/2016

James Hodgkiss was wonderful as ever, hence why I always deal with him when purchasing new Renault.


  • Would recommend
  • 26/01/2016

Fantastic branch made us feel welcome. Very happy with product too.


  • Would recommend
  • 26/01/2016

No, very pleased with the service provided


  • Would recommend
  • 26/01/2016

An excellent experience from the dealership


  • Would recommend
  • 25/01/2016

Its a new car with lots of new technology and James showed me all controls getting to grips with the Bluetooth phone etc it would helpful if there were sessions to attend on setting up these new devices. But overall I am extremely happy with my purchase.


  • Would recommend
  • 23/01/2016

[no comment made]


  • Wouldn't recommend
  • 22/01/2016

Collected the car, after 2 miles I returned to the dealership as the car had a banging noise. Said it would take a couple of hours. Had to book the car in and was given a courtesy car. It took 2 days for the job to be done. On collection I was not given an account of what work had been done. Just here's the keys the works been done from the receptionist. Quit bad for a 13 plate car that was supposed to have been serviced and checked over No compensation a set of car mats for my troubles. Nothing !


  • Would recommend
  • 21/01/2016

[no comment made]


  • Would recommend
  • 17/01/2016

Couple of things not happy with on car hire do we sort them with minimal fuss and inconvenience? Plastic on seeing when is sharp edges in places and phone will not stay connected!


  • Would recommend
  • 15/01/2016

[no comment made]


  • Would recommend
  • 13/01/2016

[no comment made]


  • Would recommend
  • 13/01/2016

I haven't yet received a dated invoice


  • Would recommend
  • 09/01/2016

[no comment made]


  • Would recommend
  • 09/01/2016

[no comment made]


  • Would recommend
  • 08/01/2016

[no comment made]


  • Would recommend
  • 05/01/2016

[no comment made]


  • Would recommend
  • 04/01/2016

[no comment made]


  • Would recommend
  • 04/01/2016

I wasn't introduced to aftersales as it was Christmas Eve early pm when I actually collected the vehicle. I had a good handover and have since been given a good overview of the car on subsequent visit to the Renault branch. All was done and provided prefessionally.


  • Would recommend
  • 04/01/2016

great service by the team, no complaints at all


  • Would recommend
  • 31/12/2015

NO James was very helpful and I will return when i next want to change my car!


  • Wouldn't recommend
  • 30/12/2015

[no comment made]


  • Would recommend
  • 28/12/2015

[no comment made]


  • Would recommend
  • 27/12/2015

[no comment made]


  • Would recommend
  • 26/12/2015

[no comment made]


  • Would recommend
  • 25/12/2015

[no comment made]


  • Would recommend
  • 24/12/2015

If I put a cherished plate on the car who do I need to notify at Renault regarding warranty etc.


  • Would recommend
  • 24/12/2015

[no comment made]


  • Would recommend
  • 19/12/2015

james hodgson gave us excellent service and made the whole car buying experience enjoyable. I was told about the after sales service


  • Would recommend
  • 18/12/2015

No thank you, Matt was really helpful all the way through the process of purchasing my car.


  • Would recommend
  • 16/12/2015

[no comment made]


  • Would recommend
  • 16/12/2015

[no comment made]


  • Would recommend
  • 16/12/2015

I visited two other Renault Dealers before returning to the dealership that I had purchased my previous vehicle from eleven years ago. The other deaers that I visited did not seem to be interested. James Hall was most professional and helpful. He explained everything and we explored options before settling on the car that I bought. I have no hesitation in recommending him and the dealership.


  • Would recommend
  • 15/12/2015

[no comment made]


  • Would recommend
  • 15/12/2015

James Hodgson the sales executive was absolutely first class.He had a very organised approach and was extremely efficient with the paper work etc.


  • Would recommend
  • 15/12/2015

[no comment made]


  • Would recommend
  • 13/12/2015

This might seem pety but i was promised a half tank of petrol when we collected the car and this was not the case if you promise something then i think you should honour that that is my only critisism


  • Wouldn't recommend
  • 10/12/2015

[no comment made]


  • Would recommend
  • 09/12/2015

[no comment made]


  • Would recommend
  • 09/12/2015

No


  • Would recommend
  • 09/12/2015

[no comment made]


  • Would recommend
  • 08/12/2015

[no comment made]


  • Would recommend
  • 07/12/2015

[no comment made]


  • Would recommend
  • 05/12/2015

[no comment made]


  • Would recommend
  • 04/12/2015

After having spent a large sum of money does it cost a silly amount to updatecthe sat nav - more than it cost to buy a new tom tom or garmin?


  • Would recommend
  • 04/12/2015

No questions but we were very impressed with the professional and friendly way James Hodgson dealt with us. We would definitely recommend anyone to you on the basis of his attitude.


  • Would recommend
  • 03/12/2015

No questions just a special mention for Matt Phillips who was not pushy but extremely professional, helpful - a complete credit to Renault Wolverhampton


  • Would recommend
  • 03/12/2015

[no comment made]


  • Would recommend
  • 03/12/2015

[no comment made]


  • Would recommend
  • 03/12/2015

Once again excellent service received from James Hodgeson. He made the whole experience in buying, exchanging, financing and handing over to our new can very easy. Well done!


  • Would recommend
  • 02/12/2015

The level of customer service that I received from James Hdgeson in particular was first class. As usual James clearly explained the specific features of the Kadjar to ensure that it met with my driving needs. Additionally the handover was seamless. Keep up the good work.


  • Would recommend
  • 02/12/2015

[no comment made]


  • Would recommend
  • 02/12/2015

[no comment made]


  • Would recommend
  • 02/12/2015

An enjoyable experience.


  • Would recommend
  • 01/12/2015

[no comment made]


  • Would recommend
  • 01/12/2015

[no comment made]


  • Would recommend
  • 01/12/2015

[no comment made]


  • Would recommend
  • 01/12/2015


  • Would recommend
  • 01/12/2015

[no comment made]


  • Would recommend
  • 18/11/2015

Very impressed with the sales advisor James (Wolverhampton Branch)


  • Would recommend
  • 17/11/2015

[no comment made]


  • Would recommend
  • 17/11/2015

James Hodgson was extremely helpful and is a credit to Renault, thank you James for all of your help!


  • Would recommend
  • 14/11/2015

1st class service, very helpful, very Happy


  • Would recommend
  • 13/11/2015

Extremely happy with service received from James Hodgson.


  • Would recommend
  • 13/11/2015

[no comment made]


  • Would recommend
  • 11/11/2015

[no comment made]


  • Would recommend
  • 10/11/2015

[no comment made]


  • Would recommend
  • 09/11/2015

Matt who sold us the car was great. Showed us around the forecourt. Offered us advice. We felt at ease he wasn't pushy. Offered us excellent customer service and I love the car!!


  • Would recommend
  • 06/11/2015

[no comment made]


  • Would recommend
  • 04/11/2015

No. Matt the salesperson was fantastic!!


  • Would recommend
  • 03/11/2015

[no comment made]


  • Would recommend
  • 03/11/2015

This is the third time I have purchased a vehicle from Renault so there was no need to be offered finance or a test drive. Was pleased overall. Thank you


  • Would recommend
  • 03/11/2015

The salesman, James Hodgson, explained everything clearly to me. I am very happy with the service I received and I love my new car!


  • Would recommend
  • 30/10/2015

[no comment made]


  • Would recommend
  • 29/10/2015

I have not answered the handover question. I am due to collect my new car on Saturday 31st October. I am very excited and the team have been great in organising everything for me, in particular James Hodgson. I have purchased a cherished number plate and James has sorted this for me so that when I collect my car it will be already registerd - "SUE". Brilliant and I cannot wait.


  • Would recommend
  • 27/10/2015

[no comment made]


  • Would recommend
  • 26/10/2015

No, can I say I had excellent service from Matt the car sales person who made everything clear. I said from the start I didn't want finance and I would have been annoyed if it was offered, so thanks for the service I wanted.


  • Would recommend
  • 25/10/2015

[no comment made]


  • Would recommend
  • 23/10/2015

[no comment made]


  • Would recommend
  • 23/10/2015

[no comment made]


  • Would recommend
  • 22/10/2015

[no comment made]


  • Would recommend
  • 21/10/2015

[no comment made]


  • Would recommend
  • 19/10/2015

[no comment made]


  • Would recommend
  • 18/10/2015

[no comment made]


  • Would recommend
  • 18/10/2015

Staff were very helpful and informative. The experience was very good and I would certainly recommend you o friends and family


  • Wouldn't recommend
  • 16/10/2015

When we came to collect the car, we were prommised 2 Renault key fobs, now 4 weeks later and still not recieved them, also have noticed that the Media Nav Handbook is missing from the document wallet, the salesman has not returned any calls.


  • Wouldn't recommend
  • 16/10/2015

I was


  • Would recommend
  • 15/10/2015

No I have all the information I need for now


  • Would recommend
  • 10/10/2015

[no comment made]


  • Would recommend
  • 08/10/2015

no -just a nice dealership that let us view the vehicles without being pounced on and pressurised a very welcome change


  • Would recommend
  • 07/10/2015

[no comment made]


  • Would recommend
  • 07/10/2015

[no comment made]


  • Would recommend
  • 06/10/2015

[no comment made]


  • Would recommend
  • 05/10/2015

[no comment made]


  • Would recommend
  • 04/10/2015

[no comment made]


  • Would recommend
  • 30/09/2015

[no comment made]


  • Would recommend
  • 29/09/2015

Very pleased with the car


  • Would recommend
  • 27/09/2015

[no comment made]


  • Would recommend
  • 25/09/2015

[no comment made]


  • Would recommend
  • 25/09/2015

[no comment made]


  • Would recommend
  • 23/09/2015

No. Only wasn't introduced to after-sales as I live in Hemel so my local dealer would be Renault Watford


  • Would recommend
  • 22/09/2015

I had excellent customer service from James Hall, I already had my finance in place. Very pleased,


  • Would recommend
  • 20/09/2015

[no comment made]


  • Would recommend
  • 19/09/2015

[no comment made]


  • Would recommend
  • 19/09/2015

[no comment made]


  • Would recommend
  • 18/09/2015

[no comment made]


  • Would recommend
  • 18/09/2015

[no comment made]


  • Would recommend
  • 17/09/2015

[no comment made]


  • Would recommend
  • 14/09/2015

[no comment made]


  • Would recommend
  • 13/09/2015

No questions but so refreshing to have no pushy salesman. You could browse at your leisure and ask questions but at no time were you made to feel pressure to buy a car. Matt is an excellent member of your team and I would highly recommend him and your company to family and friends. Great service and great car. Thank you.


  • Would recommend
  • 10/09/2015

[no comment made]


  • Would recommend
  • 10/09/2015

Only reason we were not introduced to the aftersales team was James stayed late to wait for us. And likely to use a local retailer.


  • Would recommend
  • 09/09/2015

[no comment made]


  • Would recommend
  • 08/09/2015

[no comment made]


  • Would recommend
  • 07/09/2015

[no comment made]


  • Would recommend
  • 07/09/2015

I was very impressed with James Hodgson who dealt with my purchase, he kept me fully informed all the way through and it was a very trouble free transaction.


  • Would recommend
  • 06/09/2015

[no comment made]


  • Would recommend
  • 03/09/2015

[no comment made]


  • Would recommend
  • 02/09/2015

[no comment made]


  • Would recommend
  • 29/08/2015

Thankyou for all your help and support in helping me to get a car, I can't tell you how happy we all are. Many thanks


  • Would recommend
  • 29/08/2015

[no comment made]


  • Would recommend
  • 25/08/2015

[no comment made]


  • Would recommend
  • 23/08/2015

No questions but fantastic service from James, thank you x


  • Would recommend
  • 23/08/2015

[no comment made]


  • Would recommend
  • 21/08/2015

[no comment made]


  • Would recommend
  • 20/08/2015

On picking up vehicle there was no handbook or tyre inflation kit we where told this would be delivered to Renault Wolverhampton and we could collect a week later still waiting can't use hands free phone has we can't install without instructions.i do not think this is acceptable after sales care


  • Would recommend
  • 19/08/2015

I wasn't offered finance because I told them I was paying cash thought I should add that.. Thanks don't want to get people in trouble i was served by Jason really happy with all my dealing with Jason very friendly happy to help and answer all the questions I had so can't say enough about the fella thought so if he gets feed back 10 stars and tell him thank you very much


  • Would recommend
  • 18/08/2015

No


  • Would recommend
  • 17/08/2015

[no comment made]


  • Would recommend
  • 17/08/2015

[no comment made]


  • Would recommend
  • 16/08/2015

[no comment made]


  • Would recommend
  • 16/08/2015

[no comment made]


  • Would recommend
  • 16/08/2015

As this is the fifth car we have purchased from Renault Wolverhampton we can only say we have always had excellent service in all departments ,the salesman who helped us with this purchase was a delightful young man who covered all the new aspects on the car and made sure we fully understood the new technology before leaving this we found very helpful many thanks to Ben Kyle.


  • Would recommend
  • 15/08/2015

Very happy with the service i received. Thank you


  • Would recommend
  • 15/08/2015

[no comment made]


  • Wouldn't recommend
  • 15/08/2015

[no comment made]


  • Would recommend
  • 10/08/2015

[no comment made]


  • Would recommend
  • 08/08/2015

no, very happy, all our questions were answered by Matt


  • Would recommend
  • 06/08/2015

[no comment made]


  • Would recommend
  • 04/08/2015

[no comment made]


  • Would recommend
  • 04/08/2015

[no comment made]


  • Would recommend
  • 03/08/2015

Your Sales rep Matt Philips swung the deal with his no hard sell approach and spending time to show me the controls of my new car Thank you


  • Would recommend
  • 03/08/2015

Your Sales rep Matt Philips swung the deal with the no pressure sell and excellent briefing on all the gadgets on my new car Thank you!


  • Would recommend
  • 02/08/2015

[no comment made]


  • Would recommend
  • 02/08/2015

[no comment made]


  • Would recommend
  • 31/07/2015

[no comment made]


  • Would recommend
  • 31/07/2015

[no comment made]


  • Would recommend
  • 30/07/2015

Shouldn't all vehicle details be checked against reg document before being put on sale. Re Xmod scenic scenic I nearly brought.


  • Would recommend
  • 27/07/2015

[no comment made]


  • Would recommend
  • 27/07/2015

[no comment made]


  • Would recommend
  • 26/07/2015

James hodgston was so good with us we r happy with his service


  • Would recommend
  • 25/07/2015

[no comment made]


  • Would recommend
  • 24/07/2015

I received excellent service pitch just at the right level good level of information and supportive in the process of the sale


  • Would recommend
  • 23/07/2015

Not had the vehicle yet - I'm still awaiting for the new captur delivered it was due last week and then told it should have been delivered yesterday - still waiting - James my salesman is trying to follow up closely to keep me updated - his service is excellent so far


  • Would recommend
  • 22/07/2015

[no comment made]


  • Would recommend
  • 19/07/2015

[no comment made]


  • Would recommend
  • 17/07/2015

The customer service I received from James Hodgson was exceptional. 2nd Renault car I have purchased from Renault retail. In my opinion the only place to buy a Renault is from Renault Retail Group..


  • Would recommend
  • 17/07/2015

The customer service I received from James Hodgson was exceptional. 2nd Renault car I have purchased from Renault retail. In my opinion the only place to buy a Renault is from Renault Retail Group..


  • Would recommend
  • 17/07/2015

[no comment made]


  • Would recommend
  • 16/07/2015

I purchased the car as a pre reg and did not visit the branch. The service, however was first class, both from Matt Phillips and Mark the manager


  • Would recommend
  • 15/07/2015

No everything was fine .


  • Would recommend
  • 08/07/2015

[no comment made]


  • Would recommend
  • 08/07/2015

Excellent service, James was very helpful and made the sale very straightforward, he explained everything thoroughly, and answered all our questions.


  • Would recommend
  • 07/07/2015

[no comment made]


  • Would recommend
  • 07/07/2015

The sales man was very good at explaining everything we wanted to know, we are vary please with our car.


  • Would recommend
  • 07/07/2015

[no comment made]


  • Would recommend
  • 07/07/2015

Our sales person, James Hodgson, was extremely helpful and was a credit to your organisation.


  • Would recommend
  • 06/07/2015

We received exceptional service from Matt Phillips. He was professional, courteous,and attentive . He delivered everything he said he would, on time and to the standard i'd hoped for.


  • Would recommend
  • 06/07/2015

[no comment made]


  • Would recommend
  • 04/07/2015

We were told about after service but not introduced.


  • Would recommend
  • 03/07/2015

[no comment made]


  • Would recommend
  • 30/06/2015

[no comment made]


  • Would recommend
  • 29/06/2015

[no comment made]


  • Would recommend
  • 27/06/2015

[no comment made]


  • Would recommend
  • 26/06/2015

[no comment made]


  • Would recommend
  • 26/06/2015

[no comment made]


  • Would recommend
  • 24/06/2015

[no comment made]


  • Would recommend
  • 24/06/2015

[no comment made]


  • Would recommend
  • 24/06/2015

[no comment made]


  • Would recommend
  • 23/06/2015

excellent sales staff,Matt is a credit to your business.


  • Would recommend
  • 23/06/2015

[no comment made]


  • Would recommend
  • 22/06/2015

[no comment made]


  • Would recommend
  • 20/06/2015

[no comment made]


  • Would recommend
  • 19/06/2015

James was brilliant. We did deal over the phone and he arranged everything to make the whole experience effortless. I wish every car dealer was this helpful and honest. Well done James... A true star


  • Would recommend
  • 19/06/2015

[no comment made]


  • Would recommend
  • 18/06/2015

[no comment made]


  • Would recommend
  • 18/06/2015

[no comment made]


  • Would recommend
  • 17/06/2015

[no comment made]


  • Would recommend
  • 17/06/2015

[no comment made]


  • Would recommend
  • 17/06/2015

[no comment made]


  • Would recommend
  • 17/06/2015

[no comment made]


  • Would recommend
  • 16/06/2015

[no comment made]

Why Choose the
Renault Retail Group

  • We sell 1 in 4 Renault vehicles in the UK
  • Dealerships throughout the Country
  • Friendly expert
    advice
  • Choice of over 2,494 vehicles
  • CitNOW video
    servicing assessment

Click on the icons below
to see our social activity