Renault Manchester

0161 717 0130
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Ben was really helpful with all aspects of purchasing my car. Thanks so much!!


Fantastic,John Williams was great.


I choose a Renault capture for my next Motability car with great advice from Kyle. He listened to my needs and helped me along the way .. even drove the car and myself to my home address as I was a bit nervous. I love my car now and have regained some independence so would like to thank Renault Manchester for the help and especially kyle who just made the whole experience so easy and effortless for me . Thank you


Efficient friendly and approachable


He explained everything and made sure it was suitable for my needs. Great customer experience.


Great service. Helpful staff.


Great experience, Kyle was brilliant


Nick and David at salford were great and kept me completely up to date with my purchase


Ive got quotations for a few new cars, got the valuation of the old car. Without any hurry, had test drive and made my choice.


Ben the salesman has been the most helpful and pleasant person I have encountered during the purchase of any vehicle I have bought. He did everything that was required to assist me with my special needs for my car, arraged for transfere of adaptations from my other vehicle infact maid my wife and I feel quite special. Thanks Ben


Simple and easy way of buying


Kyle was great from start to finish keeping me updated at all times.


the car sales person called John Williams was great he kept us informed all the way about the new car. Form the minute the car arrived in the country till we picked it up.When we changed the paper work nothing was to much trouble for him.


Mr Jhon Williams, is the best sailsman you could wish for. So thank you very much, Mr Williams.


I am a regular customer and always get a good service which is why I return


Having bought my previous Renault from Arnold Clarke Huddersfield I went to Renault Manchester as Arnold Clark did not seem interested in supplying my new vehicle


I was very happy with every aspect of my time at Salford Renault. The person, John who handed the car over to me,probably gave the best handovet I've ever received.


Very impressed


john was very helpfull and welcoming,he explained everything very well overall good experience


I love my new car and they dealt with the problem on the car very quickly.


Great overall buying experience, really easy and Nick Mulrooney was very helpful throughout.


Made me wellcome and very friendly staff


Happy,helpful staff


Good overall experience; would come back again.


Ben was very approachable and helpful and answered all my queries in a confident and friendly way.


This is the second car I have bought from Renault Manchester, and once again I received excellent customer service, I think sometimes buying a car can be stressful and drawn out, but nick and Ian made it so easy and trouble free, I was updated regularly with regards to being able to pick up my new car, the finance was sorted quickly I am overall a very happy customer, and would recommend yourselves to friends and family. And I will defiantly be coming back to yourselves. I would also like to say that nick and Ian are a credit to your company, and look forward to seeing them next time I change my car.


Relaxed purchase and John was great throughout the process.


It was great on a whole. I had my first meeting with a trainee/new starter when I first came to look at cars and put the deposit down on the car. Everything was fine although, when the trainee left, I was handed over to a new dealer. I noticed a difference in professionalism and service provided by the Nick, the new sales person who took over. Nick (Mulrooney) was very helpful in every aspect of purchasing the car. He kept me in the loop and was clear and professional at all times. He took care of everything and made it easy for me to simply come and sign the docs and pick up the car. Great service.


A very easy decision for me as I particularily wanted the Zoe and I have purchased from Salford in the past several times in the past.


From the moment I walked into the store to leaving in my new car, I felt completely looked after. Ben pepper-procter looked after me. He was very non aggressive with his selling approach which I truely appreciated. He explained everything to me in a way I could understand and was very quick to reply to me if I had a query regarding my new car. The two gentlemen I dealt with picking up my new car made the experience very enjoyable and came across as very approachable people and even had a laugh with me, I’m just sorry I can’t remeber there names. Overall, my experience with them has been amazing, I’ve been looked after and dealt with in a friendly manner. The only fault I have with the store is that you are left alone too long upon entering. If the receptionist isn’t there you don’t talk to anyone until someone eventually asks if you’re ok. I will be recommending to family and friends.


Ian is mint and always on hand for any daft questions I have, really helpful and made the whole process a walk in the park


none


For the 3 yrs I have been usingbRenault Manachesterbrhey have always been welcoming, helpful and courteous. Offering drinks whulstbwItibg and thentakingbtime with the customer...Excellent


Great personal service, very satisfied.


Efficient, competent and very friendly service


They made it a really easy process and I am really happy with the service and my new car is mint.


Ben informed me on everything I needed to know. This is my first mobility car and I felt very comfortable with the service provided 100% satisfaction with customer service


jOHN THE SALESMAN WAS EXTREMLEY HELPFUL,PATIENT AND UNDERSTANDING OF MY NEEDS.


I have been with Renault for a long time and have always been satisfied with the way the sales advisor has treated myself


First Ben then Steve then Nick all first rate. Couldn't have been nicer. Mark you , they were half way home anyway. This is the umpteenth new Renault we've had from Renault Liverpool, Oldham and Manchester. One naughty thing though. I can't find a Captur service schedule anywhere in my paperwork. Please send me one


extremely satisfied - friendly and efficient staff - took time to show us all aspects of the car we were interested in - gave us time to think without pressuring us - came in ordered and got car within 5 - 6 weeks - excellent.


I l really hate questionnaire 2 if you want a reason for me to complain l would go to the management of the store


It was very smooth and professional


I would like to say how friendly and happy was nick the sale person was at the intitial stage of meeting him and throughout the purchasing of my new vehicle much better than the last time I purchased a vehicle from Renault well done to nick Mulrooney


We were looked after by Ben from start to finish. He explained everything to us in a clear and concise manner, took time with us and didn't rush us, and when we were collecting the car he went through everything in it with great detail - he also advised us to contact him if we had any problems or concerns at all and he would be happy to help.


Nick was really helpful and frendly very good sales person


Very satisfied


I am very happy with the service provided for me by Renault Manchester. I would like to thank John Williams for all his help.


I got the car through motability .the salesman at Renault was very easy to deal with, listened to my needs and was very pleasant and professional, I left my usb music stick in my old car and mr john Williams posted it back to me. thank you .


When unveiling the car the sales person didn't invite me over to watch this he just took the cover off. I told the sales person that I wanted to check the vehicle over before I signed and I felt rushed by the sales person to do this. I pointed out that there were mud splashes up the side of the car and various other marks on the paintwork from the rain that hadn't been cleaned off and I was told the car would get dirty oil n my drive home! I would have expected the car to have been clean and polished on collection or is it a second rate service if it's a notability car?


.


Nothing all good


Everything fine


I was really satisfied with the service provided, John was particularly helpful, answered all my queries promptly and fully.


John Williams was excellent. Dealt with emails in a timely manner and answered all question I had. This has put my faith back In Renault after a bad experience I had 3 years ago with Renault Bury.


The staff are brilliant but I love Renault cars more sorry staff but my captur is my dream x best friend too


Initially I was disappointed that had I ordered the car with the wheels I wanted, delivery wouldn't have been until April at which time the Renault offer would have finished. IN effect I was being penalised for Renault not being able to fulfil my request in a timely manner.


I have bought two cars from Ian Duncalfe and I think his approach to selling is great. Not pushy at all and really helpful. Would definitely recommend.


Positive from start to finish with the salesman, Ian. I felt confident in the information he shared-I usually find getting a new car stressful. This time it was a laugh, relaxed and I didn't feel I was being pressured.


This will be the fourth Renult I have brought from Renault Manchester. The excellent customer service and quality of vehicle are the main reasons I continue to return. Keep up the good work!


Read what I have written and rest assured I won’t be returning to this outlet


My experience with Renault Salford was fantastic, very enjoyable, the team made me very welcome and at ease. John and Ian were great they went through everything at a pace where all was made clear. You could not wish for a better team to help you buy a car. I cannot thank them enough. Very happy and would recommend to anybody to go through Salford Renault dealer.


We found everyone at Renault Manchester extremely helpful and would definitely recommend.


Lovely, friendly service. Kept me notified throughout the sale. Quick and concise handover. Couldnt ask for better service.


Ian Duncalfe was great to deal with and kept me up to date with the delivery of my new car which I'm very happy with.


Very pleased with the professional and courteous way the company treated us.


Salesman john williams was so good at explaining things and is a very helpful and nice person


Helpful staff, quick email response to any queries


Thank you, John, for all your help! It was great to have a sales advisor who didn’t push me into a purchase I wasn’t comfortable with

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Great Job performed....


The staff at Renault Manchester are always friendly and polite and explain everything clearly.


Good service as always, welcoming and knowledgeable staff.


Being greeted by a familiar face who recognised me was good; my request for my vehicle being returned by noon was also met - many thanks!


We have been dealing with Renault Manchester for over 25 years and nothing is too much trouble for the team - they are always friendly and efficient. Keep up the ood work


Not now!


great customer service. staff friendly. felt confident in work being completed as kept updated throughout on jobs being completed and given feedback when picked car up at end


From dropping the vehicle off to collecting it, everything was explained and ran very smoothly.


Fast and easy service


My Renault Kadjar developed an air conditioning fault and was discharging water in to the passenger footwell. There would have been a wait of a month until I could have a courtesy vehicle with Renault Manchester. Given the amount of water and length of time, this was concerning. I called Renault UK customer services and spoke with Ashiv. Ashiv understood the issue and arranged a hire car to cover the repair period. He kept me up to date with the repair at every stage. Ashiv was fantastic and made what was looking to be a very poor experience into an excellent experience, I cannot speak highly enough of him. I have now owned 4 Renaults and have no hesitation in keeping with the brand.


Lovely staff just bad cleaning of car after Service . Only hoovered the front and left black marks from the mechanics . 2nd time not cleaned as was for a repair and black marks left all over


I’ve always found the staff at Renault Manchester to be polite, friendly and well informed.


my car was picked up on time and returnd on time .i have had no contact sins then


As a family we have 4 Renault cars between us and we all go to Renault Manchester because of their great willingness to make your visit easy.


I was completely satisfied with your service.


The service and MOT were carried out to a very satisfactory standard. My car was washed and Hoovered when returned. The staff in all aspects were courteous and explained the process.


Dealt with John Williams when I bought my car in 2014 and dealt with him again this time excellent service thank you John once again


Mostly pleased, but was disappointed that onboard computer had not been reset, so showing that I needed to check tyre pressure, which was not the case. Had to use handbook to reset. Not really my job, having paid £179 for a service!


Fully certisfied


Satisfactory


Always confident visiting Renault whenever I have had to.


The car was serviced ready for handover on my purchase of it. My only concern is that, despite requested, a list of servicing tasks wasn't provided and so I'm not fully aware of the car's servicing details. I feel that should be a routine provision in all situations. Otherwise I'm happy, thanks.


Good communication and friendly


The service was very good


Very good


Ended up taking the van in for medianav update which now works worse than before. Also rear door handle replaced which on arrival to pick van up would not open so had to wait nearly hour for them to fix. This wasnt good due to fact i was paying the staff i had with me. Also the van they supplied was not long wheel base or anywhere near as fuel efficient


Brilliant.


excellent


Car is a better drive since I had shock abs replaced Thank you


Took my car to be serviced, having had new brake discs & pads fitted at Renault Salford in march of this year I got a video msg saying they were just on the legal limit when I took it for it's service. I phoned the dealership straight away to be told they would get back to me, which they didn't until I turned up to pick my car up.there was no apology for the video msg etc and neither of the service men could quite tell me how thick my discs should be as both gave me different sizes. All in all I was more than a little annoyed with the whole experience & won't be going back in the future nor will both me or my wife be buying another Renault, this is my 2nd Renault Mégane and my wife has a clip.


The backseats were left down with the contents of the boot left sat on them, the boot was left dirty with a piece of their equipment in it.


I opted to wait for the service to be carried out. The staff were very friendly and polite. With living so far away from Renault Manchester -Salford and being disabled I wonder if it could be collected and returned? Just a thought. The next service is the last one as my three year contract is up with Motability and it will require a service and an MOT, could any thing be arranged. I am hoping that my next ca will be yet another Renault Secnic so I can have my hoist refitted. Thank you


The service was good Unable to provide me with a courtesy car until August So was out of pocket travelling to and from Renault otherwise Very happy


Helpful from start to finish, absolutely great service. Could not fault it.


Polite friendly staff


Brilliant Dealership


Car was ready before time specified


Very good post delivery customer service.


Very friendly staff who all know me by name now after only four or five years.


Renault arranged to collect my vehicle from home and deliver it back when job was complete, all went as arranged, very pleased with service received.


From booking to collection Renault was informative and helpful. As it has on every previous occasion that I have had a car serviced or tested at Trinity Way.


I think it’s the best workshop and dealership in Salford customer service is outstanding and there workshop are very fast at doing there job making sure your car is safe. Over all a 10/10


The man on the desk Was very friendly and made the whole whole experience quick and very convenient for me and my daughter.


All very efficient


No probs .i had a knocking sound from underneath the car .it was repaired under warranty but the person didn't go into detail about the fault or how it happened and was brief about a part that was fitted .but it was repaired in a timely manner and booked in very quickly .


Great service from a brilliant team


Great service from Marcus as usual


Excellent


Service was excellent quick and easy staff excellent very pleased


I had no problems --I returned home and I was called to say the car was ready for picking up


Great experience. Thanks.


Marcus always makes me feel welcome and I always receive a good service and feel looked after


.


On making the appointment, the staff member was very threatening in their tone with regards to me having had tge car serviced elsewhere and was very unhelpfil.


Pleasantly satisfied


took my car for service,all was ok


x


Great service and great people


My vehicle had a problem with the sensors when reversing, they are just not audible enough and they are still the same even with the radio off, The hire car that they supplied which was a Ford Mondeo had sensors that were very clear even with the radio playing.


Great staff and great service


My car was collected from my home and brought back to me .... i was very happy with the man who did this .he was very helpful,explained everything and was punctual . You need to include questions on the survey regarding this


Nothing to add


Good service thank you although a fault was missed this was quickly sorted out


Happy with the whole experience


Really good


everything was goid


Completley happy


I was very satisfied with my service and staff at Renault manchester


Very friendly staff and kept me informed throughout the day on progress of my car.


first class reception and explanation of work done.


Very good service


My car had an issue which I booked in that week but got told no car can be provide as it would be 3 weeks none available so had to make plans as car would be in all day but when I dropped off got told I can get a taxi as they have an account but already made alternate arrangements apart from this service was good and car very clean inside and out👍🏻


Clearly marked customer parking good welcome as you walk through the door and not pounced on like alot of dealers. Service advisors were a little ignorant leaving me stood there. Just an acknowledgment and "I'll be right with you" would be nice. Some kind of membership/club discount like vauxhall's VIP card would be a nice idea. Keeps people returning when they get discount. Happy overall nice environment to be in even just for a look around.


Great, thank you!


Waited fir the car


I was just very happy how everything went.


I did ask for courtesy car when ordering service has my disabled daughter had a special event to go to on that day so was very disappointed when the man came to pick car up with no replacement given my daughter was in tears and I was extremely angry that she had to miss her show


Friendly welcome polite and polite staff on arrival, and on phone letting me know car was ready to be picked up.


good


Already stated my good opinions however I would like to mention the service counter person who I left the car with and picked up from him. I would give him a 10 out of 10 mark if it was in your survey.


Thanks very friendly staff and helpful customer service staff very helpful completely satisfied with the service


acceptable


Service was fine i just felt it took a long time to finish 10 30 till 3.30


The service was really good. Something that happend with my car and i can't prove or show any evidences that was in the shop, my car was damaged in the front looks like entering the garage cause the marks are yellow...that is the only point that iam not sure if i will put the car next time in this place, or if so, i will take pictures to make sure that people take care of the vehicle properly. But like i said iam 100% sure that the scratch wasn't in the car, but i didn't check when i got it back, only in the next day, so, could be or not done in there...The work was spot on, all issues are gone and working has expected.


Mostly satisfied


Total customer care from vehicle drop off to collection.


I was very satisfied with the repair done on my car and the cleanliness of the vehicle. I was particularly impressed with the good communication with me from the service receptionist ...Paul


Iam always treated very well at Renault and the work is always fine and prompt.


100% satisfaction ratings on all questions should tell you everything you need to know. Renault charge a great deal more for their work than local garages, but you get what you pay for. Thanks for fixing my old jalopy for another year.


The car was booked for service very quickly. No long wait. Coffee was provided and car dealt with in the time they said it would take.Very straight forward.


Very welcoming, and understanding of our problems. Car came back looking like new.


Welcomed on arrival with service department remembering my name and made feel extremely relaxed. Excellent service team, overall great customer services.


why does medianav only support IOS and not android for voice control


Zob


Honest and very skilled


Perfectly satifactory. Courteous, friendly, efficient. Great to get a car wash and valet thrown in.


Everything was ok. Polite greeting, contacted when car was ready for collection and courteous when called to collect car. Advised all ok with car and would be 12 months until next service. Received video clip 're complimentary health check.


Good service


Would have booked the service earlier if I knew I could have got a courtesy car rather than waiting 2 1/2 hours for the work to be done.


I booked my car in for a regular service and as it was the first service I explained that I had a few other issues with the car. I was told that these issues were fixed. However Two weeks later the same issues have returned! I don't have the time to travel back and to the garage each time.


Always really helpful, friendly & efficient service. Can't fault the Team at Renault Manchester. Thanks!!!


The car should have been fixed first time; they QC is obviously very poor


Happy with the service I received to deal with a fault on the vehicle


The greet person on the door is an asset to your company she ensured that I was comfortable and had everything I needed whilst I waited for my vehicle to be repaired very attentive, also the person on the service desk who helped resolve the problem thank you to all involved a great experience as usual keep up the good work


Efficient,pleasant experience. In good time.


All good.


Nothing to add


In my opinion best to stay with dealer that manufacturers the car


Repairs required were performed well


A very easy for me


Very professional outfit


Always treated as a loyal customer and staff have time to talk ov r any problem I have


good staff


Perfect.


Theres a great team with the experience to look after customers to a high standard never felt let down


No other comments to make


I have always found the staff to be professional ,understanding and considerate in meeting my needs.When my car requires further work l will not hesitate in returning to Renault Manchester


Always first impressions that count. On Entering yhe blonde lady at reception was lovely and welcoming. I was seatrd and she not o ly offered me a drink and to help myself she wrnt out of bet way to make me a drink. Then the men who draly with me on both occassions were polite and informative and kept me up to date with the progress of the work being carried out as i had chosen to wait for it. It was a nice relaxed atmosphere whilst still being professio al. I normally feel uncomfortable going into car show rooms or furtniture show rooms as theyre normally quiet and the sales staff approach you instantly and it feels all false and forced however here i felt comfortable


Answered.


Very good


Renault Salford Manchester went over and above with their understanding of my problem. They were efficient and the work was completed to my complete satisfaction. Me and my family have purchased at least 8 new Renault vehicles and the reason we keeping going back is because of the efficient professional manner in which any problems we may have are dealt with. Renault value customer loyalty.


Everything about the team at renault salford is polite professional and friendly I never doubt the quality of the wirk or the advice given


A very straightforward job - 4 tyres and alignment - done quickly and within the time advised


Everything went as expected


As always great customer service


.


Very friendly


Professional,slick service. I travel to Salford although there are renault dealers considerably closer to home and the experience not been disappointing.


I was extremely impressed with my very first visit Renault Salford, and feel that in future I would be happy to buy a new car from this dealer ship.


A very professional and prompt service.


Pleasant staff. Just a hideous journey from Altrincham. Next I’d be better going to Stockport.


Collection and delivery service is excellent


Friendly service from all staff, highly recommended.


Waiting area very basic with only the free newspapers available.Drinks machine needs to be more user friendly.


friendly helpful and reliable


GOOD FRIENDLY AND PLEASENT STAFF.


My car went to the dealer as the handbrake light stopped working they fitted a new lever and when I returned to collect the car I noticed the steering wheel was no longer straight as it had always been since I bought it, I waited at the dealer and was given many reasons why it might no longer be straight but they said they would straighten it for me when I drove the car away I found the steering was better but still not straight, I then drove home and parked the car on my drive as I have been doing for the past 2 years after 1 hour I heard a loud bang outside and felt the house shake when I went out to check I found the car resting against my kitchen window when I moved the car I noticed the hand brake now came up much further than ever before I phoned the dealer they came the next morning to collect the car and phoned back 4 days later to tell me it was my fault there was nothing wrong with the car but when I collect the car the hand brake travel was normal again when I challenged this they claimed to know nothing about it, I'm now initiating legal action against the dealer.


All went okay.Thank you


Everything was great from start to finish


I was well looked after and I feel confident about the work completed


The service was carried out efficiently. Reception was welcoming. I particularly liked that the mechanic sent me an email video to explain a slight problem and offered a solution.very professional!


Regarding the service everything was done efficiently. However, some time ago I enquired about getting some accident damage done. You don’t offer this service . I was given the name of an external repairer. I don’t want that from a main Renault outlet. I require a one stop shop . Will I purchase another Renault from a company who doesn’t offer a one stop shop. I am not sure.


You will have to change your prices and have a replacement car when customers leaving their car to be repaired. My wife has a vauxhall car and the garage is in Rochdale/local and they always provide her with a replacement car for no extra cost. I bring my car to you about 2 times per year (I bought my car from you too and this is the second car I bought from you) and you have never provided me with a replacement car. Your parts and prices are too expensive too. I understand that you have a lot of staff more than the local garages and you have to therefore charge a bit of extra but charging £30 for a light bulb which I can get from Halfords for £3 and spend 2 minutes to replace is a rip-off. If you had charged me £10 I would have happily replaced these light bulbs with you. Chargin me over £250 for 3 economy tyres when I replaced them all 4 for £180 again is a ripoff. If you had charged me £60/£70 for each tyre, I would have replaced them with you. All prices you are giving me are 100% more than other people can do it. I was planning to get a new car next year My next car will definitely not be a Renault car again because of the above reasons. With Brexit too your prices will be a lot more expensive the year after. If you don't change the attitude and start giving customers a replacement car when they bring their car for servicing and if you continue charging customers what you tried to charge me, you will not have business for long as all the customers will move away.


Lady on the phone was polite and very helpful. No issues from start to finish


good customer support and service


Staff always polite, work done as quickly as possible. Only issue was having sat there for 2 hours, unable to get up and get a drink because I use a stick and have use of one hand, nobody offered to help with getting a drink!


Renault staff kept be informed of what was happening. Great.


All the staff are always very polite and friendly and the work is first class.


Very good very pleased with the way i was in and out in 2 hours


Had my motability car for 3 year lease looking forward to to picking a new one from uses


Easy to contact, quick booking in. Especially impressed with the offer of £5 taxi fare towards getting home. However, pleasant evening so I walked to the station.


Excellent service. Would not go else where. Same staff each time who you know and trust.


I use Manchster because I normally get fabulous service however there was a breakdown of communication with the problem with the ignition barrel keys locking of boot and Fule cap Taken three visits to resolve


Good customer care


I asked for Bluetooth to be reconnected. Told it had been but it hadn’t so can’t use hands free in car. Told man on reception that there was a hole in seam under passenger seat. I waited for car to be done and when returned he said they couldn’t find a hole. I showed the man the hole and explained that foam kept coming out in bits onto the floor. He just said it would be ok. I wasn’t impressed with the valet but when someone rang me from Rebault following the service I was told it was only a basic valet. I thought it would save me having to take it for its monthly valet at my local car wash but I had to take it.


The 'fault' was concerned with a function of the R-link system that caused an app giving background noise to be activated inadvertently. I reported an over noisy engine. The real 'fault' was diagnosed very quickly and rectified. I was given the 'prat of the week' award.


The customer service has been second to none. We had Marcus this time around who remembered us from our last service and he was as friendly and helpful as always. We’ve had his colleague before too who has equally been great in the past. As a result Dacia / Renault Salford will be our first stop when looking for a new car as they’ve garnered customer loyalty through superb customer service. Well done guys.


we have many Renault vehicles on our fleet and deal with Renault retail MCR on a regular basis. all staff are friendly and helpful. just what you want from a car dealership


car was collected serviced, and returned in pristine condition.


Known the manager Jim Schofield a long time , always excellent service


..I have been buying new cars from Renault Salford since 2002 , and so has my wife,and know our youngest daughter has just bought her first new Renault. I have never encountered anything bad at all in fact it is quite a pleasure going as John Williams is such a good salesman because he tells you as it is, what’s good and not good for your needs. So as far as we as a family are concerned Renault Salford are 100% Brilliant.


I found all the staff I dealt with friendly and knowledgeable


I WAS HAPPY WITH SERVICE AND CLEAN CAR.jUST THE SERVICE ALARM A PROBLEM AND BEING TOLD I NEEDED 3 NEW TIRES OF WHICH ARE OK


great customer care and work.


Satisfied all round.


Switched from Liverpool to Salford. I was originally told the car had to be serviced in Liverpool so i was delighted with the switch and the avaiability of Saturday appintments with an 11.30 handback.


work completed within the time scale, everything explained by receptionist


Excellent customer service!


I wasn't expecting any issues with my vehicle as it was only a MOT test but it needed to stay in the workshop. I was given a courtesy car which was really helpful as i working all that weekend and would have struggled without a vehicle. The staff were really helpful.


On dropping off my car I had a price query which was dealt with quickly and explained clearly by Sol. I was given information to take away to consider. I received the usual video which explained that nothing had needed to be done. On picking up my car and asking to take up the service option I was taken through the process quickly and expertly. Sol was professional and knowledgeable.


Welcoming and knowledgable staff who receive and organise the work. Also good and reliable mechanics.


I was looked after by Marcus during my visit. His attitude and customer service was excellent. He has since followed up on the additional work needed and all booked in. My experience with Renault Manchester has always been positive, great people.


Great service


Happy with the car, good service from Renault.


Received a warm and friendly welcome from Sol Patel and he arranged for a taxi for us to take us into Manchester whilst we were waiting for the service to be carried out.


Always happy with Renault service and experience


Clear efficient


Best one in MCR


I pay monthly for thr service from new but never get an itemised bill to show what was done.


Nothing to tell it was as i expect it to be from a processional company


REALLY GOOD FAST RELIABLE SERVICE AS ALWAYS


Easy to book my car in phone cal telling me when it was ready for collection


Quick and easy, no problems


Service was booked with no problems, I got the car there in good time and it was returned within the timescales discussed.


I took my car in for service it was serviced....what more do you want from me.


I needed to visit twice within a couple of weeks due to different repairs needed on my car. At all stages staff were friendly, helpful and reassuring. With regards to the second repair, my car was ready for collection earlier than anticipated. Thanks for the excellent service


Our only criticism is that we do not know if the software was updated on the r-link


I dont really have anything to say. I took my car in for a service


In my own words, as usual everyone was very helpful to me no dramas.


Excellent service


I have nothing to add


Booking a service, leaving the car for service and collecting the vehicle after the service is always accompanied by helpful and and pleasant staff. Information about the service and work carried out is clear and explained in full. Overall the service from Renault, as Ihave always found, is very good.


Personable and efficient sevice


Excellent with the car repair but no vehicle available for me to us that day


Excellent customer service well done


Always find it a pleasurable experience. Feel confident in leaving my car with reception staff


Just think the price is steep based on the basic service you can get pretty much anywhere for £49. Don't mention your car will be fully cleaned unless it is fully cleaned. Probably better to advertise rince service. Have a better explanation of what has been done to make you feel you can appreciate the service. Even though you've sold the product and got the money, re sell it and make the customer feel like wow all that has been done thats brilliant.


Fantastic customer care. Only item i have not scored full marks relates to options to make servicing as easy as possible. When booking my car in via telephone and arranging a courtesy car i was not informed that renault would pay £5 towards a taxi. I overheard someone else on another desm being offered this. Otherwise i cannot fault the customer care.


I am satisfied with the work carried out on my car. However, I was told to collect the car at 4pm and at 4.15 received a call from RENAULT. I was 5mins away from the garage. When I arrived I was told my car would not be ready until the next day! I had driven 13 miles to collect my car to then have to sit in traffic for over one hour. All of which could have been avoided had RENAULT thought to phone me at an earlier point.


Very satisfied from start to finish


I have owned Clios for more than 20 years, and have always dealt with Renault Salford. Never a problem: enough said


drop off & collection very straight-forward with staff warm & friendly. they asked me what time i wanted to collect, rather than the other way around. the vehicle was driven to the main entrance for me to colect rather than searching the carpark. Well done. Much better than the service management at Arnold Clark on our previous vehicle. Great service.


SATISFIED


Good service and friendly staff


A very good service thank you


Very good


Made welcome and efficient service


Ok


Polite members of staff, arranged a courtesy car and completed the service on time requested. Disappointed that the wiper blades could not be changed for Bosch and still the maps need updating. The maps must have been out of date when I purchased the car as several journey's have seen roundabouts etc physically there for over two years but not shown on the maps in the Sat-Nav


Staff always friendly and courteous. Work always to a high standard. I feel that I can always trust Renault Manchester.


Completely satisfied, very obliging both from management to service team.


The Service Team are excellent - polite and efficient and excellent communicators


One problem fixed, but another introduced.


No problems


When I leave a car for 2 days, I expect the garage to road test to check that the work has been effective in dealing with the reported problem, and if necessary, keeping it longer to ensure the problem has been sorted out


The only problem I have ever had with Renault Salford is the attitude of the person on the desk when booking in for service. His manor is very abrupt and although he obviously knows his job he does not go out of his way to make you feel welcome. The servicing its self is excellent and the sales team are great it just ashame this one person spoils the experience.


Friendly attentive staff with a professional and courteous nature


a great job and the coffee is top class


All visits to Renault Manchester have been excellent, very knowledgeable and helpful staff.


Found all staff friendly and helpful givi g a stress free visit to Renault Manchester Salford and would return with any problem should they arise


For the 1st time I was offered a courtesy car which excellent


I am staff there and was very pleased with everything


Excellent customer service and advice by all the service team.


mot and service were ok


The car was put in for a routine 12 month service and I advised the service people that there was a judder on the clutch. This was checked out and I was advised the clutch would need to be replaced. This later work was carried out a few days later when parts were available. The staff were as usual very polite and work carried promptly.


Good experience all round, had taken vehicle in after a valve fitted under the warranty at local renault servicing facility (Westway Nissan) whilst it was still under Renault. Unfortunately the problem was not fixed and after visiting Renault Manchester I was much more confident it had been resolved correctly. Only difficulty with Renault Manchester is location and lack of parking, car park for vehicles brought for servicing/work is very small and difficult to drive around.


What more can I say excellent service all round hence 10/10


Good company with a good work ethic


Very happy


Great service thanks


The annual service was as I expected at this dealer, and the staff were their usual courteous, friendly selves. One disappointment was the cleanliness of the car on return to me. The car wash was frozen, so all they were able to do was clean the carpets. Sol has told me I can bring my car in for a wash next time I’m passing, which I intend to do in the next couple of weeks.


Very good experience


The staff are always friendly and helpful. My car was ready early and was very clean. Great service. Thank You


Disappointed issue remains unresolved and will have to take car back again.


I have used Renault Manchester for the last four years and I am very happy with the level of service from all the people.


Marcus and fellow staff are all excellent to deal with and very helpful in keeping me informed on any work needed. the management are also very attentive and try hard to please


Took car in at 10am for mot and.it wasnt ready till 4pm had it all day


I was greeted in a friendly manner and as i was waiting for completion was kept advised of progress of the service. I was able to enjoy free coffee during the wait and the work was completed in a timely manner, and i have not had any problems since the visit.


Staff were pleasant and helpful explaining the process and clarifying questions that i asked


I was delivering the car for the owner


Great service


My car wasn’t washed and there was a mark on the side which wasn’t pointed out on the service video . I would have been seen if cleaned


.


Satisfied


good service friendly helpful staff I particularly like video health check of my car sent to my phone so I knew what work was being done on my car.


I was seen straight away and was given the estimated time for completion of the service. I was phoned as soon as the service was completed. I was satisfied with the whole service.


All good


Deal with efficiently .Answered all my questions


A first class service and all round experience.


Good service and completed when asked for


Always know that the team will work quickly and efficiently to make sure the vehicle is returned as soon as possible


Excellent service


Wasn't made to feel welcome, had to stand around waiting for service agent to become free. Wasn't offered a seat or a drink.


Excellent service.


They have consistently maintained the excellent level of service for all the years I have used them.


*


Excellent service


Good experience but still waiting for part needed to complete repair. Not heard a thing yet


Date of service to suit me, courtesy care provided at no cost,additional work done at no extra cost.


I was made very welcome and comfortable and reassured that the work on my car would be first class and I would not he site to book my car in again.


Nothing else to say. My car was ready for fixed and ready collection within 24 hours


Very efficient and professional. All questions were answered


Only fault is times they give you to come back always half hour wait to get vehicle


my car came in for the key. When my car comes in for a service it is fully cleaned inside and outside


I was not listened to regarding the noise form my engine, I was told it was normal engine sounds and I’m not stupid and said no engine sounds like that! I had to go down once they had the car as “ they couldn’t find nothing wrong “ Luckily I’d recorded the sound when I had the car and showed them the video! It was a fault with the bearing in the cooling fan assembly and it was rattling against the engine and making a loud noise, I was not impressed I had to convince them that something was wrong


Always pleasant and first class service


Car was not cleaned due to it being the coldest day of the year and cleaning equipment frozen up, I was told.

  • Sort reviews by:

  • Wouldn't recommend
  • 05/09/2017

[no comment made]


  • Would recommend
  • 02/09/2017

[no comment made]


  • Wouldn't recommend
  • 01/09/2017

All in all I am not happy with service I received and have no intention of returning to Renault when I want a change my car, which is a pity as I think the cars are very nice and reliable. I paid a deposit on my car to secure it while I got my finance sorted with my bank, the car was paid of within 48 hours, on collection it was agreed I would receive a refund of the deposit and a small replacement light for the inside door. after 3 week and several phone calls I still had not received the refund or replacement part. I had to go to the showroom and wait there until the refunded was processed manually. Two months on I have just given up on getting the promised replacement part. It seems to that once you had my money you didn't care about anything else and customer service went right out the window. Its a real pity that such a small issue of a £100 and a light has ruined my opinion of the brand. this is the second Renault I have bought and it will be the last I dare say.


  • Would recommend
  • 30/08/2017

After an initial issue (bald tyre and scratch) which was sorted by Michelle the car was handed over by Matt in good order. I did not require finance and I live in Cornwall hence no to aftersales.


  • Would recommend
  • 27/08/2017

Simon Oldfield dealt with the sale. When I 1st went into the forecourt I wasn't mithered which I dislike intensely. But as soon as I needed to ask questions simon was so helpful. He answered all my questions. Was really helpful and knowledgeable and made the whole process easy and simple. I would definitely come back to renault Manchester and particularly Simon. And I would recommend him to my family and friends.


  • Would recommend
  • 25/08/2017

[no comment made]


  • Would recommend
  • 19/08/2017

[no comment made]


  • Would recommend
  • 18/08/2017

Nic the salesman provided us with an excellent service and explained everything in detail would highly recommend. Been a driver for years and never drove a Renault before, I am really pleased with my car I love it .


  • Would recommend
  • 18/08/2017

Great experience. Salesman Matt was really good and. It's my wife and I enjoyed the experience.


  • Would recommend
  • 15/08/2017

I have answered NO to te above questions only because i already had a Kadjar and knew my way around the car. I have to say the service offer by the team was second to none. Much better than my experience with the Wolverhampton branch. I would happily recommend your branch to family and friends


  • Would recommend
  • 15/08/2017

I didn't want finance or a test drive. The purchase process was smooth, quick, hassle-free. Derek the sales guy was great - he recognised my needs and got on with it, which is exactly what I wanted - a great service.


  • Would recommend
  • 15/08/2017

[no comment made]


  • Would recommend
  • 14/08/2017

[no comment made]


  • Would recommend
  • 11/08/2017

[no comment made]


  • Would recommend
  • 11/08/2017

None. We went in to buy a car. Saw a good deal. Bought it.


  • Would recommend
  • 10/08/2017

[no comment made]


  • Wouldn't recommend
  • 08/08/2017

[no comment made]


  • Would recommend
  • 07/08/2017

[no comment made]


  • Would recommend
  • 03/08/2017

[no comment made]


  • Would recommend
  • 03/08/2017

[no comment made]


  • Wouldn't recommend
  • 31/07/2017

If someone can contact me as I was sold a pre registered van which had sustained damage prior to me buying, i was not made aware , and now having to be inconvenienced in getting it sorted out.


  • Would recommend
  • 25/07/2017

[no comment made]


  • Would recommend
  • 24/07/2017

[no comment made]


  • Would recommend
  • 23/07/2017

[no comment made]


  • Would recommend
  • 22/07/2017

[no comment made]


  • Would recommend
  • 21/07/2017

[no comment made]


  • Wouldn't recommend
  • 19/07/2017

[no comment made]


  • Would recommend
  • 18/07/2017

[no comment made]


  • Would recommend
  • 16/07/2017

[no comment made]


  • Would recommend
  • 14/07/2017

Excellent help and service from Simon in used car sales.


  • Would recommend
  • 13/07/2017

[no comment made]


  • Would recommend
  • 12/07/2017

We apologise for delay in completing Survey as we went on holiday for a month only days after collecting our car. We use this opportunity to say that Matthew was excellent throughout our time with him. No pushing or guiding , just left us to look at the car in our own time. Was very quick to pick up on our needs and pointed us in the right direction. Such a pleasure to deal with someone human and not just out for the sale. Please thank him again for us.


  • Would recommend
  • 11/07/2017

I have found the customer service at Renault Manchester excellent. I have already told friends and would have no hesitation to recommend you. Thank you


  • Would recommend
  • 11/07/2017

[no comment made]


  • Would recommend
  • 11/07/2017

[no comment made]


  • Would recommend
  • 10/07/2017

None


  • Would recommend
  • 08/07/2017

[no comment made]


  • Would recommend
  • 07/07/2017

[no comment made]


  • Would recommend
  • 04/07/2017

[no comment made]


  • Would recommend
  • 03/07/2017

[no comment made]


  • Would recommend
  • 02/07/2017

[no comment made]


  • Would recommend
  • 29/06/2017

[no comment made]


  • Wouldn't recommend
  • 28/06/2017

I'm still waiting for my £200 deposit back nearly 2 weeks after picking car up . Air con not working and tracking out .


  • Would recommend
  • 27/06/2017

[no comment made]


  • Would recommend
  • 26/06/2017

[no comment made]


  • Would recommend
  • 25/06/2017

What do the after sales department do ?


  • Would recommend
  • 24/06/2017

Excellent service, really pleased.


  • Wouldn't recommend
  • 23/06/2017

Whole experience actually wasn't great. Didn't know there was an aftersales, emails to my contact are now unanswered and whole buying experience has made me feel valued as a customer. A real shame.


  • Would recommend
  • 22/06/2017

[no comment made]


  • Would recommend
  • 20/06/2017

[no comment made]


  • Would recommend
  • 20/06/2017

[no comment made]


  • Would recommend
  • 20/06/2017

[no comment made]


  • Would recommend
  • 18/06/2017

This was an internet sale for export. the above questions are mostly irrelevent


  • Would recommend
  • 11/06/2017

[no comment made]


  • Would recommend
  • 11/06/2017

[no comment made]


  • Would recommend
  • 05/06/2017

[no comment made]


  • Would recommend
  • 03/06/2017

[no comment made]


  • Would recommend
  • 02/06/2017

[no comment made]


  • Would recommend
  • 30/05/2017

Nigel the sales person made the whole experience of purchasing the van very pleasant and professional. Would recommend the dealership to family and friends.


  • Would recommend
  • 30/05/2017

Car was purchased under family & friend account


  • Wouldn't recommend
  • 27/05/2017

[no comment made]


  • Wouldn't recommend
  • 21/05/2017

[no comment made]


  • Would recommend
  • 21/05/2017

The whole process was professional and efficient. The salesman Nick Mulrooney was excellent and a credit to your business. I will definitely be back next year for change of vehicle.


  • Would recommend
  • 20/05/2017

[no comment made]


  • Would recommend
  • 20/05/2017

[no comment made]


  • Would recommend
  • 19/05/2017

[no comment made]


  • Would recommend
  • 18/05/2017

[no comment made]


  • Would recommend
  • 16/05/2017

[no comment made]


  • Wouldn't recommend
  • 15/05/2017

No questions only to say Simon was very courteous and professional and a massive improvement on the last experience I had buying a car. I would recommend him to other car buyers


  • Would recommend
  • 15/05/2017

[no comment made]


  • Would recommend
  • 12/05/2017

Make sure the vehicle is valeted correctly and she fitting numbers plates they ate correctly gotten straight and not broken well done needs to go to David in your service centre at Manchester as he restored our faith in your garage we will be back thanks to David and his professional behaviour and dedication to get things sorted Well done David


  • Would recommend
  • 10/05/2017

[no comment made]


  • Would recommend
  • 09/05/2017

The only reason I was not introduced to the aftersales department was that I live very close to Renault Liverpool and it was understood I will go there for servicing. I found Nigel Davies to be very helpful and informative throughout the process.


  • Would recommend
  • 09/05/2017

No - great service throughouit


  • Would recommend
  • 08/05/2017

[no comment made]


  • Would recommend
  • 07/05/2017

[no comment made]


  • Would recommend
  • 06/05/2017

[no comment made]


  • Wouldn't recommend
  • 06/05/2017

I was overcharged, Matthew Schofield is doing nothing to return the overpayment. I am at the point of contacting trading standards and recovery through the small claims court. It's not good enough


  • Would recommend
  • 05/05/2017

I was very happy with the hand over of car treatment was very good by sales staff could not have been any better 5 stars from me well done renault Manchester


  • Would recommend
  • 29/04/2017

No thanks


  • Would recommend
  • 25/04/2017

[no comment made]


  • Would recommend
  • 24/04/2017

[no comment made]


  • Would recommend
  • 23/04/2017

No happy with everything and the vehicle.


  • Would recommend
  • 20/04/2017

Why did my car have a flat tyre by the time I got home (5miles) and a faulty valve on another wheel?


  • Would recommend
  • 17/04/2017

[no comment made]


  • Would recommend
  • 13/04/2017

[no comment made]


  • Wouldn't recommend
  • 13/04/2017

Initial service was good but as soon as we bought the vehicle it was poor service. Difficult to get hold of anyone, van didn't arrive on time and no one seemed to know where it was, then to find it hadn't even left Manchester by the time it should have arrived! Not one call from after sales to see if the vehicle had been delivered and not one call to date! To top if off the vehicle broke down after less then a week of having it and when I rang the branch no one seemed to care no help what so ever!! Very disappointing considering we spend nearly £15,000.


  • Would recommend
  • 12/04/2017

We are two hours away and bought via phone and emails and Nigel Davies made the whole process very easy.


  • Wouldn't recommend
  • 11/04/2017

Service really poor. Guy I had made the deal with, didn't show up on morning I collected car. Guy who did deal with me did his best but really the experience wasn't satisfactory. I'd asked for a call back regarding a couple of issues with the car. Nothing...Expected a lot better from Renault.


  • Would recommend
  • 11/04/2017

[no comment made]


  • Would recommend
  • 11/04/2017

[no comment made]


  • Would recommend
  • 10/04/2017

No questions, perfectly happy with service received from everyone.


  • Would recommend
  • 10/04/2017

Derek & Michelle were really friendly, human & just lovely people to do business with. Derek is a great sales man because he has such a nice, genuine way with people. The person letting the team down was the car pool guy who very rudely told us to move our car & virtually threw the keys back at us. He was huffing & puffing & a very poor representative of the company. Derek & Michelle are fantastic & we were kept well informed. Hope this info is helpful.


  • Wouldn't recommend
  • 07/04/2017

Never had such bad service. Ordered car on 6.3.17 was due to be delivered 20/3/17. It is now 7/4/17 still no car.


  • Would recommend
  • 07/04/2017

[no comment made]


  • Would recommend
  • 05/04/2017

very happy with the great friendly service i received from Nigel Davies he found me the exact van with just the right spec i was looking for . I would highly recommend you thank you


  • Would recommend
  • 04/04/2017

[no comment made]


  • Would recommend
  • 03/04/2017

[no comment made]


  • Would recommend
  • 02/04/2017

Mr Simon Oldfield was a pleasure to meet and do business with cheers Paul


  • Would recommend
  • 02/04/2017

[no comment made]


  • Would recommend
  • 31/03/2017

[no comment made]


  • Would recommend
  • 31/03/2017

[no comment made]


  • Would recommend
  • 30/03/2017

[no comment made]


  • Would recommend
  • 28/03/2017

[no comment made]


  • Would recommend
  • 27/03/2017

[no comment made]


  • Would recommend
  • 25/03/2017

[no comment made]


  • Would recommend
  • 24/03/2017

I was not offered finance as I advised Simon that I would be purchasing the vehicle with other funds. Simon was a great help throughout the process. The video of the car that he filmed was very professional, he was extremely knowledgable about the vehicle during the video, and this made my mind up about driving an hour and a quarter to come and look at the car, which I ended up purchasing.


  • Would recommend
  • 22/03/2017

[no comment made]


  • Would recommend
  • 21/03/2017

A fantastic service many thanks to used car team


  • Would recommend
  • 19/03/2017

[no comment made]


  • Would recommend
  • 16/03/2017

[no comment made]


  • Wouldn't recommend
  • 15/03/2017

I would appreciate a phone call to discuss how appalling my experience was with Renault UK I have been buying off you guys for 14 years and on this occasion I was totally ripped off, I would not recommend Manchester to anybody in fact I would dissuade them


  • Would recommend
  • 15/03/2017

[no comment made]


  • Wouldn't recommend
  • 14/03/2017

recently had the van stickered up, and the guy that does all my signs mentioned the sliding door had been re-sprayed? not sure if that's right or not but he reckons its a different shade in certain light. can this be checked and confirmed for me in case there is a warranty claim needed on the door and you wont do it. also I have no warranty & service sheet(from icm) in my hand over folder, I did ring to speak to the sales man on the 6th march and his colleague took my number because he was busy...still heard nothing? no follow up call to see if I'm happy...


  • Would recommend
  • 13/03/2017

[no comment made]


  • Would recommend
  • 13/03/2017

I bought the car online. So some of the questions were noth applicable


  • Would recommend
  • 13/03/2017

Excellent service from Simon at Renault Manchester, he was a joy to deal with.


  • Would recommend
  • 12/03/2017

We had no issues with buying a car so far from home as it can be taken to any Renault dealer for problems, however the car has a fault showing for environmental system and the dealer in Hull says they cannot book it in for over 2 weeks. We called out the RAC to identify the problem but we are now faced with the expense of a trip to Manchester to sort out a problem on a car we have owned for less than a week. After the excellent service from yourselves this does take the shine off the purchase, Regards, John and Sheila Foster


  • Would recommend
  • 08/03/2017

Will the satnav work in France


  • Would recommend
  • 08/03/2017

No questions. I just want to say Derek the salesman was excellent, no pushing gave me the details, test drive. He was very easy to do business with.


  • Would recommend
  • 07/03/2017

[no comment made]


  • Would recommend
  • 06/03/2017

I see the car advertised online, spoke to them and arranged it all over the phone. Was sent video of car . I purchased car


  • Would recommend
  • 05/03/2017

[no comment made]


  • Wouldn't recommend
  • 04/03/2017

[no comment made]


  • Wouldn't recommend
  • 03/03/2017

[no comment made]


  • Would recommend
  • 03/03/2017

[no comment made]


  • Would recommend
  • 03/03/2017

No.


  • Would recommend
  • 02/03/2017

[no comment made]


  • Would recommend
  • 02/03/2017

[no comment made]


  • Would recommend
  • 02/03/2017

[no comment made]


  • Would recommend
  • 01/03/2017

Excellent and friendly service.


  • Would recommend
  • 01/03/2017

[no comment made]


  • Would recommend
  • 01/03/2017

Very pleased with the way the sale was handled and I'm very pleased with my new car


  • Would recommend
  • 28/02/2017

[no comment made]


  • Would recommend
  • 24/02/2017

Shortly after collection cars melt of cigeret smoke


  • Would recommend
  • 24/02/2017

No. I was very satisfied with the courteous and professional service offered by your staff. Many thanks.


  • Would recommend
  • 23/02/2017

[no comment made]


  • Would recommend
  • 23/02/2017

[no comment made]


  • Would recommend
  • 22/02/2017

I test drove the car at a dealership in Durham, but travelled to Manchester to buy the car as I have bought from you before and I'm really happy with the service you give. I was sent a video of the car. I arranged my own finance and of course I will not be travelling to Manchester for servicing but using a local Renault dealer in Newcastle. It is Mr Taylor by the way, we bought a car for my wife from you in 2015. Really fantastic service again from Simon Oldfield, he really is a top notch professional - please see my feedback on AutoTrader under the name John T.


  • Would recommend
  • 21/02/2017

[no comment made]


  • Would recommend
  • 20/02/2017

tank was nearly empty on purchase, 1/2 full would have been appreciated.


  • Would recommend
  • 18/02/2017

Please note: I explained that I had already test driven a similar car elsewhere. As I live 170 miles from Renault Manchester there was no point in introducing me to aftersales.


  • Would recommend
  • 17/02/2017

[no comment made]


  • Would recommend
  • 17/02/2017

[no comment made]


  • Would recommend
  • 16/02/2017

Yes. Small minor problem, when adjusted rear view mirror bottom cover fell off. Also the car was supposed to come with a full service history. Only one stamp from you.


  • Would recommend
  • 15/02/2017

Excellent service a special mention to Matt he was very very helpful knowledgeable and sincere. I was very impressed by the professionalism and no pushy sales techniques all round excellent


  • Would recommend
  • 15/02/2017

[no comment made]


  • Would recommend
  • 14/02/2017

yes if i break down what do i do /who do i call no one has said


  • Would recommend
  • 13/02/2017

[no comment made]


  • Would recommend
  • 12/02/2017

Thought Simon was great.


  • Would recommend
  • 12/02/2017

[no comment made]


  • Would recommend
  • 10/02/2017

[no comment made]


  • Wouldn't recommend
  • 07/02/2017

[no comment made]


  • Would recommend
  • 07/02/2017

Excellent service from Nick.


  • Would recommend
  • 06/02/2017

[no comment made]


  • Would recommend
  • 04/02/2017

[no comment made]


  • Wouldn't recommend
  • 02/02/2017

i had to wait three days for sale rep to return to work of holiday no one else would deal with my problem hope you deal with more serious problems more promptly


  • Would recommend
  • 01/02/2017

Very pleasant experience with salesman. For me that's as important as the car. So happy customer, you will be top of my list when I look for another car.


  • Would recommend
  • 01/02/2017

[no comment made]


  • Would recommend
  • 31/01/2017

We saw the car on the forecourt and met your salesman Mathew Schofield. He is a very pleasant person and listened to our requirements for the vehicle we wanted. We required the car to travel to Europe regularly and through all types of conditions including snow and rain. He understood why we required the 4x4 and also the sat nav. He was found to be very helpful in identifying the model we required. A vehicle was identified and we test drove it unfortunately it was a Saturday and the roads were busy. He organised a further drive so we could test the vehicle on the motorway where most miles will be done. When selling other ancillary products he made us aware of them. He did not push us if we declined. We did get the paint protection. He made the purchase very easy and simple and for the first time in a long time enjoyable in exchanging a vehicle !!!!! We are of an age where we have visited and purchased many vehicles. The car has been brilliant for the last two months we have owned it. We did look at the Dacia just before we bought the Renault and would like to say your salesman Kyle did an excellent job on promoting the car and it was avery close call. Thanks to both lads, excellent customer service attributes. Please pass on our thanks to Mathew and Kyle we certainly promote Renault and it's staff at any opportunity we can due to this purchase.


  • Would recommend
  • 28/01/2017

[no comment made]


  • Would recommend
  • 26/01/2017

I am somewhat disappointed that my request for GAP insurance has been ignored, despite 4 requests. Being told "Michelle will get back to you", courtesy demands a reply, and to say I am unimpressed is an understatement


  • Would recommend
  • 26/01/2017

[no comment made]


  • Would recommend
  • 26/01/2017

Matthew schofield went above and beyond.. I am delighted and extremely happy


  • Would recommend
  • 26/01/2017

[no comment made]


  • Would recommend
  • 25/01/2017

[no comment made]


  • Would recommend
  • 23/01/2017

[no comment made]


  • Would recommend
  • 15/01/2017

[no comment made]


  • Would recommend
  • 14/01/2017

[no comment made]


  • Would recommend
  • 12/01/2017

Finance not reuired - cash purchase. No need to be introduced to aftersales as I am an existing customer.


  • Would recommend
  • 12/01/2017

[no comment made]


  • Would recommend
  • 08/01/2017

[no comment made]


  • Would recommend
  • 05/01/2017

The guys at Manchester were brilliant, especially Nigel Davies. Very happy


  • Would recommend
  • 30/12/2016

[no comment made]


  • Would recommend
  • 30/12/2016

[no comment made]


  • Would recommend
  • 29/12/2016

[no comment made]


  • Would recommend
  • 29/12/2016

[no comment made]


  • Would recommend
  • 26/12/2016

[no comment made]


  • Would recommend
  • 23/12/2016

[no comment made]


  • Would recommend
  • 23/12/2016

The service I received from Simon was first class - It made all the differnce to the experience.


  • Would recommend
  • 19/12/2016

Re Simon excellent pre and post sale.made it easy for me which as was out of the area was even more important.


  • Would recommend
  • 19/12/2016

[no comment made]


  • Would recommend
  • 12/12/2016

No


  • Would recommend
  • 07/12/2016

I made it clear that it was a cash deal; no finance discussed. Two problems arose after the sale: a mechanical problem was sorted quickly and without hassle and the second problem relates to a replacement parcel shelf for which I am awaiting a replacement. Very happy with your sales staff (Nick) and after sales treatment (Marcus).


  • Would recommend
  • 07/12/2016

I have only answered no to the last 3 questions on this page because 1- I told Nigel Davis I purchased the van from I did not need finance, I had the money to buy the vehicle outright 2- I live over 250 miles from the dealership and already own a couple of these vehicles so did not require a test drive 3- as I live so far away I would use my nearest Renault dealership for aftersales


  • Wouldn't recommend
  • 07/12/2016

We have been dissappointed by the lack of personal attention regarding the key fob which was cracked when I picked up the car. Matt Schofield our salesperson promised to order a new one and ring us when it arrived that was 3 months ago. We have rung and left messages numerous times and never get a response....that is why we would not recommend Renault Manchester to a friend.


  • Wouldn't recommend
  • 07/12/2016


  • Would recommend
  • 06/12/2016

Professional service, thanks.


  • Would recommend
  • 06/12/2016

I wasn't offered finance as I made it apparent that I was a cash buyer and I didn't get a test drive as I bought the van over the phone. Simon was very helpful and located me the van I chose without delay. All round a great service from him. Very happy with my shiny new van :)


  • Would recommend
  • 04/12/2016

[no comment made]


  • Would recommend
  • 02/12/2016

Good service and polite and friendly salesperson Simon


  • Would recommend
  • 01/12/2016

[no comment made]


  • Would recommend
  • 01/12/2016

I would like to say l was seen by Nigel who was very polite & professional and made the purchase of my renault very straight foreward


  • Would recommend
  • 01/12/2016

No


  • Would recommend
  • 30/11/2016

[no comment made]


  • Would recommend
  • 29/11/2016

[no comment made]


  • Would recommend
  • 25/11/2016

[no comment made]


  • Would recommend
  • 24/11/2016

[no comment made]


  • Would recommend
  • 20/11/2016

[no comment made]


  • Would recommend
  • 17/11/2016

[no comment made]


  • Would recommend
  • 16/11/2016

[no comment made]


  • Would recommend
  • 16/11/2016

[no comment made]


  • Would recommend
  • 16/11/2016

[no comment made]


  • Would recommend
  • 15/11/2016

[no comment made]


  • Would recommend
  • 14/11/2016

[no comment made]


  • Would recommend
  • 13/11/2016

[no comment made]


  • Would recommend
  • 11/11/2016

[no comment made]


  • Would recommend
  • 10/11/2016

Your sales representative, Simon Oldfield, was extremely helpful. Please pass on my thanks to him.


  • Would recommend
  • 10/11/2016

[no comment made]


  • Would recommend
  • 09/11/2016

I didn't require finance. Test drive not possible as over 400 miles away. Picked up on Sunday, over 11 hours round trip so aftersales meet not required.


  • Would recommend
  • 09/11/2016

[no comment made]


  • Wouldn't recommend
  • 07/11/2016

Van delivered on the wrong day and Nick the sales man has been help full but says the manager will be in contact to address the lost days wages but two weeks later they still has not bothered to contact me


  • Would recommend
  • 07/11/2016

[no comment made]


  • Would recommend
  • 06/11/2016

[no comment made]


  • Would recommend
  • 06/11/2016

[no comment made]


  • Would recommend
  • 06/11/2016

As a current Renault Manchester no need to introduce to Aftersales. Re finance ,salesman informed of my method of payment in advance


  • Would recommend
  • 05/11/2016

[no comment made]


  • Would recommend
  • 31/10/2016

[no comment made]


  • Would recommend
  • 29/10/2016

[no comment made]


  • Would recommend
  • 29/10/2016

Please note I wasn't offered finance because I said from the start I was paying cash. Matt was a nice, helpful guy to deal with.


  • Would recommend
  • 28/10/2016

[no comment made]


  • Would recommend
  • 26/10/2016

[no comment made]


  • Would recommend
  • 23/10/2016

[no comment made]


  • Would recommend
  • 23/10/2016

[no comment made]


  • Would recommend
  • 20/10/2016

[no comment made]


  • Would recommend
  • 17/10/2016

car bought for daughter. Matthew made the deal special for her. well done Matthew & Michelle for the handover.


  • Would recommend
  • 16/10/2016

No


  • Would recommend
  • 13/10/2016

[no comment made]


  • Would recommend
  • 12/10/2016

First class service all done over the phone Nick Mulroney was brilliant


  • Would recommend
  • 11/10/2016

[no comment made]


  • Would recommend
  • 08/10/2016

Simon was most helpful and informative


  • Would recommend
  • 07/10/2016

We wanted a couple of extras fitting to the vehicle and we feel, as customer service, that they could have been fitted at cost as they were not big jobs. Just felt like a 'computer says no' attitude! We appreciate that it was discounted due to being pre-reg but would have been a nice touch.


  • Would recommend
  • 06/10/2016

[no comment made]


  • Would recommend
  • 06/10/2016

I didn't want to test drive the car. The salesman Nigel Davis I couldn't praise him enough, he was excellent. He took the time to explain all the insurance and the various offers that were avaible to me. I would definitely recommend Renault Manchester to my friends


  • Would recommend
  • 06/10/2016

[no comment made]


  • Would recommend
  • 06/10/2016

Great service. Many thanks.


  • Would recommend
  • 04/10/2016

We are exporting so after sales was not relevant


  • Would recommend
  • 30/09/2016

[no comment made]


  • Would recommend
  • 30/09/2016

Matt Schofield did a good job and kept us informed throughout. (Very different to Renault Bolton who wasted 17 days of my precious time!) Happy with car to date. Still awaiting Medianav manual &service schedules. Nothing to do with you but the car could do with more internal storage.


  • Would recommend
  • 28/09/2016

no. michelle our sales advisor was very helpful and not pushey.


  • Would recommend
  • 26/09/2016

[no comment made]


  • Would recommend
  • 26/09/2016

[no comment made]


  • Would recommend
  • 23/09/2016

Nigel the salesman was a pleasure to deal with, nothing was to much trouble for him and the whole process was easy. He's a credit to the company. Thanks again.


  • Would recommend
  • 21/09/2016

After getting my vehicle home I discovered a slight scratch and chip halfway up the side door. I can only assume this has been done on the way home however it would be good if I could get some touch up paint to try and disguise it Thanks I was not offered finance as I made it clear from the start that I would be purchasing in cash. I also made it clear that I did not have time for a test drive due to other commitments


  • Would recommend
  • 21/09/2016

[no comment made]


  • Would recommend
  • 19/09/2016

[no comment made]


  • Would recommend
  • 19/09/2016

[no comment made]


  • Would recommend
  • 15/09/2016

[no comment made]


  • Would recommend
  • 14/09/2016

[no comment made]


  • Would recommend
  • 09/09/2016

[no comment made]


  • Would recommend
  • 09/09/2016

[no comment made]


  • Would recommend
  • 09/09/2016

[no comment made]


  • Would recommend
  • 08/09/2016

[no comment made]


  • Would recommend
  • 06/09/2016

The only reason why I wasn't offered a test drive I was out of the country, Matt statues later than his working day to carry out the psoerwork of the car. All other staff had left. He showed me how to use the car fully inside, really helpful guy. I love my new car


  • Would recommend
  • 06/09/2016

[no comment made]


  • Would recommend
  • 04/09/2016

[no comment made]


  • Would recommend
  • 04/09/2016

[no comment made]


  • Would recommend
  • 02/09/2016

[no comment made]


  • Would recommend
  • 02/09/2016

No questions - just complimenting you all, especially Simon, on outstanding customer service. wouldn't hesitate to recommend you !!!


  • Would recommend
  • 01/09/2016

Excellent help from the sales person NIck. A credit to Renault Manchester. Everything explained clearly .


  • Would recommend
  • 01/09/2016

[no comment made]


  • Would recommend
  • 31/08/2016

Personalised video very helpful for remote customers. Overall experience very good. A couple of points to note 1. You don't offer service packs that can be used at any dealer , your gap insurance is expensive with considerable mark up of the source insurance company charges. I've gone direct but would have considered going through you if the mark up had been sensible.


  • Would recommend
  • 30/08/2016

[no comment made]


  • Would recommend
  • 25/08/2016

Simon was a excellent sales rep made me feel at ease


  • Would recommend
  • 25/08/2016

No


  • Would recommend
  • 25/08/2016

[no comment made]


  • Wouldn't recommend
  • 25/08/2016

Unhappy client


  • Would recommend
  • 24/08/2016

[no comment made]


  • Would recommend
  • 18/08/2016

[no comment made]


  • Would recommend
  • 16/08/2016

[no comment made]


  • Would recommend
  • 15/08/2016

[no comment made]


  • Would recommend
  • 15/08/2016

[no comment made]


  • Would recommend
  • 14/08/2016

Yes I noticed when I arrived home there was no service book with the vehicle as I am waiting for my log book so I can fit my private plates on the vehicle I am going to enquire when I return to have my plates fitted


  • Would recommend
  • 13/08/2016

Your salesman nick was great really friendly and helpful nothing was a problem for him made the experience of buying the new car very easy and explained all aspects in full


  • Would recommend
  • 11/08/2016

The car wasn't in the condition I expected various chips and marks had not been repaired. The car was taken to the body shop to have some of the chips repaired. The car returned from the body shop with still some chips which for a 1 year old car isn't really good enough. These defects should have been rectified before I picked up the vehicle.


  • Would recommend
  • 10/08/2016

Nigel Davies was fantastic and listen to what I wanted. He was very helpful and made buying the car and collecting it so easy. Thanks


  • Would recommend
  • 06/08/2016

Bought the van outright so no finance and the van was delivered to my home by others so no test drive or meeting with the after sales department ????


  • Would recommend
  • 06/08/2016

Bought the van for outright so no finance required and the van was delivered to my house so couldn't test drive or meet the after sales people ????


  • Would recommend
  • 06/08/2016

The locking key for the spare wheel was missing and could be not be found when I picked up the van. It was supposed to be posted when found but couldn't be found. I was informed to contact Renault in Wolverhampton to arrange a appointment and to take the van there to have it changed and a new one fitted at your cost. which I have not been able to do yet as difficult to find the time to spent a whole day of my time because some-one lost an importance item belonging to the van. I live in telford but why couldn't a closer place be found by your department ?


  • Would recommend
  • 05/08/2016

[no comment made]


  • Would recommend
  • 04/08/2016

no thankyou


  • Would recommend
  • 04/08/2016

[no comment made]


  • Would recommend
  • 03/08/2016

[no comment made]


  • Would recommend
  • 03/08/2016

Answer no to the 2 questions above as I'm based in Dorset and didn't buy the vehicle face to face


  • Would recommend
  • 03/08/2016

[no comment made]


  • Wouldn't recommend
  • 01/08/2016

I had my van delivered. It was the first new van I had brought and the Interior and exterior were not even cleaned. Every van or car I have ever brought has at least been cleaned. I sent an email to Simon to let him know this but have still not had a reply and I had numerous calls from him when he wanted to sell me the van. I would have thought making sure cleaning it before it left your yard would of been a must. Obviously not at your garage.


  • Would recommend
  • 01/08/2016

[no comment made]


  • Would recommend
  • 30/07/2016

[no comment made]


  • Wouldn't recommend
  • 28/07/2016

We were promised a valet and when my partner collected the car and we got home the job was poor. We mentioned in the after call but was just told he would mention to valet team. If you are spending 16,599 plus having parking sensors fitted, surely you should get a better response?


  • Would recommend
  • 27/07/2016

[no comment made]


  • Would recommend
  • 27/07/2016

[no comment made]


  • Would recommend
  • 27/07/2016

[no comment made]


  • Would recommend
  • 26/07/2016

No question but would like to say that Matt, the salesman was very helpful and took time to explain things to me, I would say it was the best experience I have had buying a car.


  • Would recommend
  • 26/07/2016

[no comment made]


  • Would recommend
  • 25/07/2016

Do I have breakdown cover for the next 4 years. Thank you.


  • Would recommend
  • 25/07/2016

The handover was a bit of a problem. When we arrived to pick up the vehicle it seems your admin department had not received the log book from the previous user and the sales documentation wasn't available. Michelle Jansenn went to a lot of trouble trying to make certain things were fixed so that we could pick up the car as soon as possible. She has our thanks.


  • Would recommend
  • 22/07/2016

[no comment made]


  • Would recommend
  • 20/07/2016

No.Everything was fully explained to us prior to and during the collection of the vehicle. But I must mention a special thank you to your salesman who we dealt with Simon Oldfield. Nothing was to much trouble, and unlike other salesmen we have met at other showrooms pushing for a sale, it was a pleasure to have met someone who had time for you, without any pressure.


  • Would recommend
  • 18/07/2016

No questions, just to elaborate on the responses above, I was a cash buyer and therefore didn't require finance, I didn't require a test drive and bought the car as seen from your website, also I live over 100 miles from the dealership, the guy who delivered the car was fantastic, there was no opportunity to meet the aftersales team. My overall experience with the dealership was great, after the agreement to purchase, Matt was very efficient in arranging delivery and sorting out the necessary docs etc


  • Would recommend
  • 11/07/2016

[no comment made]


  • Would recommend
  • 10/07/2016

Very professional and accomadating, faultless transaction backed up by finding the exact car I wanted, plus more, and a very competitive price. Well done Matt!!!


  • Wouldn't recommend
  • 10/07/2016

[no comment made]


  • Would recommend
  • 07/07/2016

no floormats included, thought they came as standard?


  • Wouldn't recommend
  • 06/07/2016

As I collected my van late on Thursday evening I didn't really have enough time to go over it with a fine tooth comb which I would of done as a rule on reflection I have noticed a few imperfections on it 1. Paint missing on the passenger door 2. Small chip on door mirror surround (black plastic Trim ) 3, small scuff to rear bumper (but I could probably disguise this with back to black or equivelant) So all this really has took a shine off my new van ! Kind regards Mr Yates


  • Would recommend
  • 06/07/2016

[no comment made]


  • Would recommend
  • 01/07/2016

[no comment made]


  • Would recommend
  • 01/07/2016

i just would like to say how please i am with the staff at Renault retail manchester great service and very pleased with the van Many Thanks Roger Lucas


  • Would recommend
  • 01/07/2016

[no comment made]


  • Would recommend
  • 28/06/2016

None


  • Would recommend
  • 27/06/2016

[no comment made]


  • Would recommend
  • 26/06/2016

Excellent service and staff everything they said they would do they did excellent thanks n stuart


  • Would recommend
  • 26/06/2016

Excellent service and staff everything they said they would do they did excellent thanks n stuart


  • Would recommend
  • 26/06/2016

[no comment made]


  • Would recommend
  • 25/06/2016

[no comment made]


  • Would recommend
  • 23/06/2016

[no comment made]


  • Would recommend
  • 22/06/2016

[no comment made]


  • Would recommend
  • 21/06/2016

[no comment made]


  • Would recommend
  • 19/06/2016

Very impressed with Matt and the team. Made the whole process easy as I have never bought a car before. Would recommend to a friend and would come back if I need to buy in the future


  • Would recommend
  • 19/06/2016

none


  • Would recommend
  • 18/06/2016

[no comment made]


  • Would recommend
  • 15/06/2016

[no comment made]


  • Would recommend
  • 14/06/2016

I was most impressed by the support and advice from the salesman nick which helped my decision to choose this car from others being offered to me by competitors.


  • Would recommend
  • 11/06/2016

[no comment made]


  • Would recommend
  • 11/06/2016

[no comment made]


  • Would recommend
  • 08/06/2016

Excellent service.


  • Would recommend
  • 08/06/2016

[no comment made]


  • Would recommend
  • 07/06/2016

[no comment made]


  • Would recommend
  • 06/06/2016

[no comment made]


  • Would recommend
  • 06/06/2016

[no comment made]


  • Would recommend
  • 03/06/2016

[no comment made]


  • Would recommend
  • 30/05/2016

[no comment made]


  • Would recommend
  • 29/05/2016

[no comment made]


  • Would recommend
  • 28/05/2016

[no comment made]


  • Would recommend
  • 26/05/2016

The vehicle had no fuel in it whatsoever, so I had to urgently find a garage in an unfamiliar area to fill up


  • Would recommend
  • 26/05/2016

[no comment made]


  • Would recommend
  • 25/05/2016

[no comment made]


  • Would recommend
  • 25/05/2016

[no comment made]


  • Would recommend
  • 24/05/2016

[no comment made]


  • Would recommend
  • 23/05/2016

[no comment made]


  • Would recommend
  • 22/05/2016

[no comment made]


  • Would recommend
  • 22/05/2016

Dealt with Nick in used car sales at the branch, honest, clear & friendly from start to finish. Very happy with car & service.


  • Would recommend
  • 20/05/2016

[no comment made]


  • Would recommend
  • 16/05/2016

I have no further questions. thank you. g hill.


  • Would recommend
  • 12/05/2016

No questions I was dealt with very well by Matt. who made the purchase very enjoyable.


  • Would recommend
  • 12/05/2016

[no comment made]


  • Would recommend
  • 11/05/2016

Great service, explained everything in detail & very friendly.


  • Would recommend
  • 11/05/2016

[no comment made]


  • Would recommend
  • 11/05/2016

[no comment made]


  • Would recommend
  • 11/05/2016

[no comment made]


  • Would recommend
  • 10/05/2016

[no comment made]


  • Would recommend
  • 08/05/2016

No


  • Would recommend
  • 05/05/2016

Assistance provided by Simon Oldfield was really good. Not pushy but very helpful. Rang up after sake to check all okay. Great service all round.


  • Wouldn't recommend
  • 05/05/2016

Missing service book instruction manual radio code card and some lettering & numbers on the van. Ply lining is too thin


  • Would recommend
  • 03/05/2016

[no comment made]


  • Would recommend
  • 02/05/2016

The purchase was made totally over the phone because I live 150 miles from Manchester


  • Would recommend
  • 26/04/2016

[no comment made]


  • Would recommend
  • 26/04/2016

[no comment made]


  • Would recommend
  • 26/04/2016

No questions, just to say that all of the people we met were very friendly and helpful, the salesman himself was great and despite the distance (we live in Hull) we'd certainly come to you again in the future.


  • Wouldn't recommend
  • 24/04/2016

I drove my new car home and inspected it on my driveway in dry, fine and sunny conditions. I was horrified to see that there were numerous swirl / scratch marks in the paintwork, a small dent on my front nearside door and small chip on my front nearside door. I immediately returned to the showroom and pointed the defects to the salesperson and manager. It is now booked in to have repairs carried out on Tuesday 02/05/16 where it will have to have the paint treatment I paid for removed, the swirls / scratches polished out, the dent and chip repair. On returning home I inspected it further and found further defects. I have sent a letter (22/04/16) to your headquarters making an official complaint. I am sure that headquarters will forward a copy to yourself. The condition of my vehicle I can only describe as very poor and I shouldn't have received in that condition. I am embarrassed by its condition and work colleagues, family and friends cannot believe it's poor condition. I have returned to Renault after 6 years absence and this has certainly put me off purchasing a Renault again.


  • Would recommend
  • 23/04/2016

[no comment made]


  • Would recommend
  • 23/04/2016

[no comment made]


  • Would recommend
  • 23/04/2016

[no comment made]


  • Would recommend
  • 22/04/2016

[no comment made]


  • Would recommend
  • 22/04/2016

[no comment made]


  • Wouldn't recommend
  • 20/04/2016

Unfortunately when I got the car home, I was able to inspect it more throughly. I was told by the salesperson Simon Oldfield that the car had been serviced. Although the service record was stamped, the type of service and corrosion check had not been completed. Also the tyre pressures were all different and the screen wash was not topped up. Both front tyres are worn on the outer edges and worn to just above the wear indicators. On driving the vehicle I found to my horror, a deodorant spray can, which had rolled from under the drivers seat, to underneath the clutch pedel. Also under the drivers seat I found some loose change. I rang Simon to explain the above, car not cleaned throughly, scratches inside the car, worn tyres, fuel economy very low and was it actually serviced? He explained that he would check and call me back. It has now been six days and still no response. Shocking service.


  • Would recommend
  • 18/04/2016

[no comment made]


  • Would recommend
  • 17/04/2016

I would like to say how friendly and professional Mr Nigel Davies your sales advisor was. Very Helpful and a lovely smooth and easy transaction. I asked for the Van to be boarded out and this was done quickly and for a good price. Please pass on our comments to Nigel and his management Thankyou Mr and Mrs Clay


  • Would recommend
  • 16/04/2016

[no comment made]


  • Would recommend
  • 16/04/2016

[no comment made]


  • Would recommend
  • 15/04/2016

[no comment made]


  • Wouldn't recommend
  • 15/04/2016

At first I was very pleased with my new van, but when it went for a roof rack fitting the garage informed me that the drivers side rear panel had been poorly repainted. As you can understand I am not very happy. I spoke to Simon Oldfield yesterday and he was very sorry and has promised to get it sorted. If I had wanted a used van that had been repainted I would have gone to a back street garage not Renault uk. At the moment I wouldn't recommend yourselves until the van is sorted. Regards Simon.


  • Would recommend
  • 13/04/2016

[no comment made]


  • Would recommend
  • 12/04/2016

[no comment made]


  • Wouldn't recommend
  • 08/04/2016

[no comment made]


  • Would recommend
  • 08/04/2016

[no comment made]


  • Would recommend
  • 08/04/2016

No, but I would highly recommend Nick & Michelle at Manchester as they were very helpful and were a pleasure to deal with.


  • Would recommend
  • 07/04/2016

No I was looked after from start to finish


  • Would recommend
  • 06/04/2016

I've had to get the rac out to the car they day after I got it as it had a fault coming up and then two days after I had to take it into the garage with the same fault. It's sorted now but let's hope it doesn't happen again otherwise I won't be impreased


  • Wouldn't recommend
  • 05/04/2016


  • Would recommend
  • 05/04/2016

[no comment made]


  • Would recommend
  • 04/04/2016

[no comment made]


  • Would recommend
  • 01/04/2016

I would like to add that it was down to Nick Mulrooney that i chose renault machester. I have had bad experiences at other showrooms ie people ignoring me even though i was the one purchasing the car and just talking to my husband, Nick was fantastic, very helpful, friendly and did not mind any questions that i had. Can you please say a big thank you to Nick and let him know that due to him i bought the car from there. I would definately and already have recommend you to friends and family members. Thank you


  • Would recommend
  • 28/03/2016

[no comment made]


  • Would recommend
  • 28/03/2016

[no comment made]


  • Would recommend
  • 25/03/2016

EXCELLENT SERVICE.


  • Would recommend
  • 25/03/2016

[no comment made]


  • Would recommend
  • 23/03/2016

[no comment made]


  • Would recommend
  • 23/03/2016

[no comment made]


  • Would recommend
  • 17/03/2016

Excellent service didn't require finance found staff honest made sure the deal suited both parties no qui pilling otherwise I would have walked out, I had been in Renault franchise in Liverpool sales man very poor well Done Simon


  • Would recommend
  • 16/03/2016

[no comment made]


  • Would recommend
  • 16/03/2016

[no comment made]


  • Would recommend
  • 14/03/2016

I'd already told Simon I was paying in cash, and I was swapping for the same model so didn't need a test drive


  • Would recommend
  • 14/03/2016

The salesman Simon was excellent


  • Would recommend
  • 14/03/2016

I did not need finance, so not discussed. And as I live in the Isle of Man, it was not necessary to offer me a test drive as I was familiar with the vehicle, and aftersales would be dealt with over here. Easy experience with your salesman, did exactly what was expected, thank you.


  • Would recommend
  • 13/03/2016

[no comment made]


  • Would recommend
  • 10/03/2016

[no comment made]


  • Wouldn't recommend
  • 10/03/2016

[no comment made]


  • Would recommend
  • 09/03/2016

[no comment made]


  • Would recommend
  • 08/03/2016

We have had over 12 renaults I would never go any were else ,they are the best ,have also sorted my son a car out BRILLANT


  • Would recommend
  • 08/03/2016

Not sure about the aftersales. I did ask about my first service with Renault?


  • Would recommend
  • 07/03/2016

[no comment made]


  • Would recommend
  • 07/03/2016

[no comment made]


  • Would recommend
  • 07/03/2016

[no comment made]


  • Would recommend
  • 06/03/2016

Where do you get your polite and friendly sales people. We were helped to choose our car and never pressurised.


  • Would recommend
  • 06/03/2016

Simon was very polite and helpful, his communication with me was excellent. I had already driven that model so no need for a test drive. Thank you.


  • Would recommend
  • 03/03/2016

[no comment made]


  • Would recommend
  • 02/03/2016

[no comment made]


  • Would recommend
  • 02/03/2016

[no comment made]


  • Would recommend
  • 01/03/2016

Wonderful service thanks, all so quick got it the day after and I absolutely love it Thanks again Michelle you was lovely


  • Would recommend
  • 01/03/2016

[no comment made]


  • Would recommend
  • 29/02/2016

[no comment made]


  • Would recommend
  • 29/02/2016

[no comment made]


  • Would recommend
  • 29/02/2016

[no comment made]


  • Would recommend
  • 29/02/2016

I forgot to ask what the service interval is?


  • Would recommend
  • 29/02/2016

Really good service. A credit to Renault


  • Would recommend
  • 29/02/2016

not sure if I was introduced to the aftersales or not


  • Would recommend
  • 29/02/2016

[no comment made]


  • Would recommend
  • 28/02/2016

[no comment made]


  • Would recommend
  • 28/02/2016

I did mention a service package and was told to go to a dealer near home who would help, I still have, the got around to this yet.


  • Would recommend
  • 26/02/2016

Not sure if I was introduced to the after sales.


  • Would recommend
  • 25/02/2016

[no comment made]


  • Would recommend
  • 25/02/2016

[no comment made]


  • Would recommend
  • 23/02/2016

[no comment made]


  • Would recommend
  • 19/02/2016

Great price and service, thanks to Simon for all your help.


  • Would recommend
  • 18/02/2016

[no comment made]


  • Would recommend
  • 14/02/2016

Excellent customer service from Michelle. She was the reason we made the purchase


  • Would recommend
  • 10/02/2016

[no comment made]


  • Would recommend
  • 07/02/2016

[no comment made]


  • Would recommend
  • 07/02/2016

Shy was my rs clio turbo lux part exchange worth so little


  • Would recommend
  • 06/02/2016

[no comment made]


  • Would recommend
  • 05/02/2016

[no comment made]


  • Would recommend
  • 04/02/2016


  • Would recommend
  • 31/01/2016

[no comment made]


  • Would recommend
  • 30/01/2016

Sales person Michelle Janssen was a pleasure to deal with.


  • Would recommend
  • 29/01/2016

[no comment made]


  • Would recommend
  • 27/01/2016

[no comment made]


  • Would recommend
  • 25/01/2016

[no comment made]


  • Would recommend
  • 25/01/2016

[no comment made]


  • Would recommend
  • 24/01/2016

Very pleased with my experience at your garage and Simon


  • Would recommend
  • 22/01/2016

No


  • Would recommend
  • 21/01/2016

The sales were brilliant, not pushy clear and to the point. We told them it was cash so didn't take finance any further. Left feeling happy with our experience and deal. The car was delivered at the agreed time which saved us travelling back to Manchester.


  • Would recommend
  • 21/01/2016

My sales person Mike Haworth was incredible through the process. He was very knowledgable, honest, and easy to talk to. I left with the car knowing and fully believing that I was offered a good deal. He also made me love the car even more.


  • Would recommend
  • 20/01/2016

[no comment made]


  • Would recommend
  • 19/01/2016

[no comment made]


  • Would recommend
  • 18/01/2016

[no comment made]


  • Would recommend
  • 18/01/2016

Very pleased with purchase and service


  • Would recommend
  • 16/01/2016

[no comment made]


  • Would recommend
  • 15/01/2016

[no comment made]


  • Would recommend
  • 15/01/2016

[no comment made]


  • Would recommend
  • 13/01/2016

The service and friendliness of all the staff was superb and all the work was done for me which made it a very enjoyable process.


  • Would recommend
  • 11/01/2016

[no comment made]


  • Wouldn't recommend
  • 10/01/2016

[no comment made]


  • Would recommend
  • 06/01/2016

No. The purchase was smooth and well handled. Thanks


  • Would recommend
  • 06/01/2016

The salesman ( Mike) went out of his way to make us comfortable and he also explained the car to us extremely well...We drove away very very satisfied with the service, the price and our new clio


  • Would recommend
  • 05/01/2016

[no comment made]


  • Would recommend
  • 28/12/2015

[no comment made]


  • Would recommend
  • 28/12/2015

no everything was seam less


  • Would recommend
  • 28/12/2015


  • Would recommend
  • 27/12/2015

I looked at this car on the web and phoned on Sunday to enquire about its availability. On Monday morning I confirmed the purchase and by Tuesday lunchtime the car was delivered to my home in Clacton-on-Sea Essex. Extremely efficient and friendly service. Thank you.


  • Would recommend
  • 27/12/2015

[no comment made]


  • Would recommend
  • 26/12/2015

[no comment made]


  • Would recommend
  • 21/12/2015

[no comment made]


  • Would recommend
  • 20/12/2015

[no comment made]


  • Would recommend
  • 20/12/2015

when do i need to get car serviced ? Mike was very helpful, and even when i felt alarmed in still seeing the car being advertised,after i paid my deposit ( as i thought it had not been sold to me)he did his best to calm me down.


  • Would recommend
  • 16/12/2015

[no comment made]


  • Would recommend
  • 15/12/2015

No need for aftersales as I live in Birmingham. There is a whistle round the passenger window at higher speeds, maybe a loose seal. Can this be dealt with by my local Renault dealer?


  • Would recommend
  • 12/12/2015

[no comment made]


  • Would recommend
  • 05/12/2015

[no comment made]


  • Would recommend
  • 05/12/2015

[no comment made]


  • Would recommend
  • 02/12/2015

not at this time but i feel confident that i can ring in the future and receive any help or advice i may need


  • Would recommend
  • 01/12/2015

[no comment made]


  • Would recommend
  • 01/12/2015

No questions, just a big thank you to Michelle and Matthew for going the extra mile.


  • Would recommend
  • 01/12/2015

[no comment made]


  • Would recommend
  • 01/12/2015

I had my. Captur deliverd to my home


  • Would recommend
  • 01/12/2015

We were very satisfied with the assistance we received both during the purchase (were we had made it clear we were cash buyers- so no finance required) and during the collection of the vehicle later that week.


  • Would recommend
  • 01/12/2015

[no comment made]


  • Would recommend
  • 21/11/2015

[no comment made]


  • Would recommend
  • 21/11/2015

[no comment made]


  • Would recommend
  • 12/11/2015

[no comment made]


  • Would recommend
  • 12/11/2015

Sales department staff were most polite and helpful, took the time To explain the controls set up functions on the car. l would like to express our many thanks.......


  • Would recommend
  • 11/11/2015

[no comment made]


  • Would recommend
  • 11/11/2015

[no comment made]


  • Would recommend
  • 10/11/2015

[no comment made]


  • Wouldn't recommend
  • 10/11/2015

I was appalled that the van wasn't taxed and I was allowed to drive off without being told it wasn't taxed When you buy a new van you expect this I wouldn't recomend this dealer to anyone Very poor


  • Would recommend
  • 09/11/2015

[no comment made]


  • Would recommend
  • 06/11/2015

[no comment made]


  • Would recommend
  • 05/11/2015

[no comment made]


  • Would recommend
  • 04/11/2015


  • Would recommend
  • 04/11/2015

[no comment made]


  • Would recommend
  • 03/11/2015

[no comment made]


  • Would recommend
  • 30/10/2015

[no comment made]


  • Would recommend
  • 30/10/2015

[no comment made]


  • Would recommend
  • 29/10/2015

Great sales team, straight forward purchase with no pressure. When I picked the van up I was treated excellent by all at the dealership and handover was stress free.


  • Would recommend
  • 29/10/2015

Transaction was done very pleasantly with no hassle by Michelle.Mike called next day as he had been off on day we picked car up .Love it


  • Would recommend
  • 28/10/2015

[no comment made]


  • Would recommend
  • 18/10/2015

[no comment made]


  • Would recommend
  • 18/10/2015

[no comment made]


  • Would recommend
  • 09/10/2015

[no comment made]


  • Would recommend
  • 09/10/2015

[no comment made]


  • Would recommend
  • 09/10/2015

[no comment made]


  • Would recommend
  • 09/10/2015

[no comment made]


  • Would recommend
  • 07/10/2015

[no comment made]


  • Would recommend
  • 07/10/2015

[no comment made]


  • Would recommend
  • 06/10/2015

No, very good experience all round. Salesman Mike just right for us. We didn't feel the need to haggle as I knew we had good deal. Only downside really difficult to organise test drive except by phone. We visited but not enough staff too too busy, and absolutely no response from Internet enquiries. (Guys make a phone call as promised I'd have bought the car a week earlier if you had, and I may have gone elsewhere)


  • Would recommend
  • 05/10/2015

The representative who dealt with the sale of the A3 was excellent.


  • Would recommend
  • 04/10/2015

[no comment made]


  • Would recommend
  • 02/10/2015

the Renault van was what I was looking for , but the efficient friendly no hassle or pressure service I received made my choice easy ,, well done Renault GOOD SALES STAFF THANKS


  • Would recommend
  • 02/10/2015

We had been phoned by Nick to advise only one key. We collected the car on Satitday and are still waiting a week later for the second key and CD which I left in the car. No contact to explain delay which is a little disappointing.


  • Would recommend
  • 29/09/2015

NO QUESTIONS VERY HAPPY WITH LOVELY STAFF and car.


  • Would recommend
  • 27/09/2015

I bought over the phone having seen the vehicle on van trader. Having previously bought from Renault Manchester I knew the service I would get would be second to none. Wouldn't buy a Renault van anywhere else.


  • Would recommend
  • 26/09/2015

[no comment made]


  • Would recommend
  • 26/09/2015

Mr Simon Oldfield very help full would use you again *****


  • Would recommend
  • 25/09/2015

I am unable to enter my name in the above box, which is - Laurie David Tuppen. However, I am very pleased with my new car and with the service and professionalism of Simon, the salesman with whom we dealt during our purchase.


  • Would recommend
  • 25/09/2015

I would just like to say that. Simon Oldfield who assisted me with my purchase is a great salesman, he did not overpower me, but guided me through my choice with ease. He explained everything to me right down to the final payment (I did pay cash for the car). I have spoken to him twice since the purchase and nothing has been too much trouble for him. Thanks Simon for making buying the car so effortless.


  • Would recommend
  • 23/09/2015

[no comment made]


  • Would recommend
  • 22/09/2015

[no comment made]


  • Would recommend
  • 21/09/2015

Great service very happy with our new car Thank you


  • Would recommend
  • 20/09/2015

[no comment made]


  • Would recommend
  • 18/09/2015

Excellent service all the way through


  • Would recommend
  • 18/09/2015

Excellent service all the way through


  • Would recommend
  • 17/09/2015

[no comment made]


  • Would recommend
  • 16/09/2015

I am very happy with the all service provided by Renault Manchester. I will definitely recommend you to my friends. You need o teach Renault Liverpool how to treat it customers.


  • Would recommend
  • 14/09/2015

My father like the car so much he came in and is the process of buying one himself


  • Would recommend
  • 13/09/2015

[no comment made]


  • Would recommend
  • 08/09/2015

No discount for cash ! Purchase


  • Would recommend
  • 05/09/2015

how can I update the satnav?


  • Would recommend
  • 04/09/2015

We were satisfied with the service we received from Mike, spent time with us to show me the new car thorouly, and told us to come to the showroom if anything at all we are not sure about , Very plesed


  • Would recommend
  • 04/09/2015

[no comment made]


  • Would recommend
  • 04/09/2015

[no comment made]


  • Would recommend
  • 04/09/2015

[no comment made]


  • Would recommend
  • 04/09/2015

Very happy with the service from the Reanult Manchester stafff


  • Would recommend
  • 03/09/2015

salesperson was inexperienced and constantly gave me wrong information. It took over 3 hours for handover. Were unable to give me a service plan which I wanted with the vehicle


  • Would recommend
  • 02/09/2015

[no comment made]


  • Would recommend
  • 02/09/2015

[no comment made]


  • Would recommend
  • 02/09/2015

[no comment made]


  • Would recommend
  • 01/09/2015

[no comment made]


  • Would recommend
  • 01/09/2015

[no comment made]


  • Would recommend
  • 31/08/2015

A great experience. Matt Schofield dealt with the sale professionally and efficiently. He communicated well by phone and email, he has even phoned twice afterwards to check that I am happy with my car. Excellent service, I am very impressed.


  • Would recommend
  • 28/08/2015

When I first had a look at the car I was given a brochure on the car. I had a read and also liked the car, this is my third car from Renault . I eventually chose a pre plated car and was told it was the same spec and it would be about two weeks for delivery. I took delivery 5 days late but that didn't bother me as I wanted that car at that price. When I got home with my new car I started to enjoy and inspect. When I looked for the heated seat button I could not find it so had a look at the brochure that I had been given and it stated that it had heated seats. My car had not, and I contacted manchester to ask the question about this, and was tool that my car did not have that function I said that I was not informed of that, the salesman said I did not ask about that but I said I thought that it was standard as the brochure stated. I felt disappointed at this and feel I should have known before I bought the car regards


  • Would recommend
  • 28/08/2015

When I first had a look at the car I was given a brochure on the car. I had a read and also liked the car, this is my third car from Renault . I eventually chose a pre plated car and was told it was the same spec and it would be about two weeks for delivery. I took delivery 5 days late but that didn't bother me as I wanted that car at that price. When I got home with my new car I started to enjoy and inspect. When I looked for the heated seat button I could not find it so had a look at the brochure that I had been given and it stated that it had heated seats. My car had not, and I contacted manchester to ask the question about this, and was tool that my car did not have that function I said that I was not informed of that, the salesman said I did not ask about that but I said I thought that it was standard as the brochure stated. I felt disappointed at this and feel I should have known before I bought the car regards


  • Would recommend
  • 27/08/2015

[no comment made]


  • Would recommend
  • 26/08/2015

Ian was a breath of fresh air. No shiny shoe car sales patter, no going to 'speak to my manager' nonsense or trying to persuade me to buy bonus boosting extras. Just normal! Thank you!


  • Wouldn't recommend
  • 25/08/2015

from leaving a deposit to collecting the car - the service was pathethic - we didn't receive an order form until we collected the car (which was over a week!), and also the team were unable to confirm that it would be ready for collection until the day before. Upon collection the salesmen told me the car didn't need any bodywork, upon looking at the car it was clear there was several very noticeable marks that did need touching up. The salesmen said i'd receive a call the next day with confirmation of when the work would be done, at 4.30pm the next day had to call to chase as i'd heard nothing, he said he would confirm to me the next day, again no call so I had to chase a further 3 or 4 times. There was several other problems with the car (cd player not working, window blinds broken) which makes me think that the car has clearly not been looked after or checked properly. The car was clearly valeted in a rush as there was some parts of the car that had not been cleaned/checked. Very poor service, clearly a case of 'once we have your deposit we don't care'. I would not recommend and would not use Manchester Renault again, I have even contemplated returning the car!! I welcome your response.


  • Would recommend
  • 25/08/2015

No


  • Would recommend
  • 24/08/2015

[no comment made]


  • Would recommend
  • 24/08/2015

[no comment made]


  • Would recommend
  • 20/08/2015

[no comment made]


  • Would recommend
  • 19/08/2015

[no comment made]


  • Would recommend
  • 17/08/2015

[no comment made]


  • Would recommend
  • 13/08/2015

I w as more than happy with the purchase of the car


  • Would recommend
  • 11/08/2015

First class service thank u


  • Would recommend
  • 10/08/2015

The salesman was John Williams. He was brilliant and very helpful. I have recommended that my sisters look into getting a Renault. I was very happy with my experience with Renault and it really made a difference having such an approachable and easy to talk to sales person.


  • Would recommend
  • 10/08/2015

[no comment made]


  • Would recommend
  • 09/08/2015

Buy the valeters some steps so they can clean the roof. Please also forward the service book and warranty & service sheet.


  • Would recommend
  • 08/08/2015

[no comment made]


  • Wouldn't recommend
  • 05/08/2015


  • Would recommend
  • 05/08/2015

No questions, just like to say the Sales team, especially Mike and Simon in used cars were fantastic. Impressed me to enough make me buy a Renault and to come back there when I need a new car again.


  • Would recommend
  • 04/08/2015

[no comment made]


  • Would recommend
  • 04/08/2015

We were dealt with efficiently and courteously by Mike Haworth. We made it plain we did not require finance. There are a few issues with the car 1) Creaking dashboard 2) Sometimes depressing the clutch does not restart the car 3) The black trim over the front offside wing is loose and does not fit.


  • Would recommend
  • 04/08/2015

[no comment made]


  • Would recommend
  • 30/07/2015

[no comment made]


  • Would recommend
  • 29/07/2015

The only reason that I wasn't introduced to the after sales team was because it was a Saturday and they weren't in The service and information provided by Nick was superb - a genuine pleasure to deal with


  • Would recommend
  • 28/07/2015

Was a cash buyer so salesman knew i didnt want finance. Rang up from Durham area to order the car which was delivered to me hence no test drive or introduction to after sales dept.


  • Would recommend
  • 27/07/2015

[no comment made]


  • Would recommend
  • 24/07/2015

[no comment made]


  • Would recommend
  • 24/07/2015

I do not have any questions but I do feel some paperwork regarding the remaining warranty and the Roadside Assistance would be helpful as I did not receive anything.


  • Wouldn't recommend
  • 22/07/2015


  • Would recommend
  • 22/07/2015

[no comment made]


  • Would recommend
  • 21/07/2015

[no comment made]


  • Would recommend
  • 21/07/2015


  • Would recommend
  • 20/07/2015

Why can't I add the vehicle to my Renault which I already are a member of. Also I filled the car and have used 3.6 gallons and the fuel gauge shows full? I have read on the internet other pele are having problems with the same fault?


  • Would recommend
  • 20/07/2015

Dealt with Renault Manchester for years, would not deal with any other dealer.


  • Would recommend
  • 19/07/2015

[no comment made]


  • Would recommend
  • 19/07/2015

Bought car via phone. Simon oldfield very helpful


  • Would recommend
  • 19/07/2015

No questions but just to say that my wife and myself were dealt with in a very professional manner


  • Would recommend
  • 15/07/2015

No everything was done very quickly and smoothly.i was shown all the internal switches and controls of the car befor I set off.


  • Would recommend
  • 15/07/2015

Just waiting for confirmation email over minor faults and timescale to rectify these so appropriate time can b arranged to book in.


  • Would recommend
  • 12/07/2015

My dealer consultant was second to non 'Zain Qureshi'


  • Would recommend
  • 12/07/2015

[no comment made]


  • Would recommend
  • 11/07/2015

I had a few problems with my vehicle. Upon collection the rear brake lights were flooded with water and had to get them off another van, also the electric wing mirrors didn't work so I had to get them fixed. Also I was promised that my scuff marks would be gone in the body shop when I got home it rained and washed the black paint off. Finally it was meant to be valeted but was absolutely filthy inside. Thanks tim gansley


  • Would recommend
  • 11/07/2015

I had a few problems with my vehicle. Upon collection the rear brake lights were flooded with water and had to get them off another van, also the electric wing mirrors didn't work so I had to get them fixed. Also I was promised that my scuff marks would be gone in the body shop when I got home it rained and washed the black paint off. Finally it was meant to be valeted but was absolutely filthy inside. Thanks tim gansley


  • Would recommend
  • 08/07/2015

The salesman we dealt with, Nick Mulrooney, was professional and helpful at all times. The purchase of the car was very smooth and trouble free and I am really enjoying driving my new car.


  • Would recommend
  • 07/07/2015

[no comment made]


  • Would recommend
  • 07/07/2015

[no comment made]


  • Would recommend
  • 07/07/2015

Car was delivered to my home. I spent 3 hours the same afternoon cleaning it! I don't know what your valeters did if anything, but their department has let your business down. If I was collecting the car I would have left it there until it was cleaned properly. I have poorly fitting trims, exterior and interior and I have the impression that the car has had a lot of paintwork that I wasn't informed of. After an impressive sales experience I am left feeling very disappointed!


  • Would recommend
  • 03/07/2015

[no comment made]


  • Would recommend
  • 01/07/2015

[no comment made]


  • Would recommend
  • 30/06/2015

[no comment made]


  • Would recommend
  • 26/06/2015

[no comment made]


  • Would recommend
  • 26/06/2015

[no comment made]


  • Wouldn't recommend
  • 25/06/2015

The fact that i only had the car less than 30 minutes before a fault occurred was bad enough. But its been 3 days since my car was taken in to be repaired and i havdnt recieved a phone call with an update. Im not impressed


  • Would recommend
  • 24/06/2015

Just a special mention for Simon Oldfield - he is a 'star' who made it a pleasure for me to buy my new car. Simon was friendly, informative, and very supportive in encouraging me to have a test drive (as I am unfamiliar with Manchester area & not driven auto cars before)!! Simon gave me the confidence to take a test drive so bought the car and I love it :)


  • Would recommend
  • 24/06/2015

[no comment made]


  • Would recommend
  • 22/06/2015

Excellent service received


  • Would recommend
  • 22/06/2015

[no comment made]


  • Would recommend
  • 21/06/2015

[no comment made]


  • Would recommend
  • 19/06/2015

I was very well looked after by the team and have bought many cars over the years from Renault Manchester. I must therefore be very happy with the service.


  • Would recommend
  • 17/06/2015

No finance required. Courtesy call received. Simon was very helpful and excellent service received.


  • Would recommend
  • 17/06/2015

[no comment made]


  • Would recommend
  • 15/06/2015

[no comment made]

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