Renault Cardiff

02921 480 097
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Jamie was very helpful and friendly throughout the process as was Neil. Where there were errors on out finance agreement Neil amended these in pen (no option on the system but he has emailed asking for changes) and signed and stamped the document so we were happy that were there any issues then the document would cover us.


The salesperson didn’t mention the 4.9% apr before I put down the deposit - this was only discussed when I was arranging the finance. It should be clearer


N


Have dealt with the same person Heather Jenkins since 2002 and could not be happier with the service


Easy


I have been using Renault Cardiff for a number of years and have always been extremely satisfied


EXCELLENT IN EVERY WAY JOHN COATES WAS EXCELLENT TO DEAL WITH WOULD GO TO HIM AGAIN AND AGAIN


It was a pleasant experience. I was warmly welcomed and directed to the service desk. I appreciated the offer of a hot drink and paper to read whilst I waited for my car's first service.


It was ok


All staff were personable, helpful and made everything as straight forward as possible. I find the staff at Renault Cardiff to be brilliant! Nothing is too much trouble.


Jamie Sales and Neil finance team were friendly, informative and helped me to make my final choice of vehicle. They kept in touch through the time until the vehicle was ready for collection. Overall an excellent service. This is the fourth vehicle I have purchased from Renault Cardiff and the servicing personnel have always been efficient helpful and very professional, they are one of the main reasons I have returned over the years. In summary a good sales and service team at Cardiff.


This is the second car I've had from Dacia and would definitely recommend them


Good experience kept informed about car through out the day car delivered back to door good sevice


This is car number five from Cardiff. Goes to show how satisfied we are with our relationship with John Coates or we would not keep coming back


I have been dealing with this Renault Garage for over ten years and I have always been pleased with the work carried out.


After a week from service being done, there has been an issue with the tyre pressure, a light is permanently on, I think this is due to a puncture that was fixed during the service, I have inflated all tyres to the spec but the light is still there, but as services go I was happy with the service that was given.


Once again John Stokes kept me fully informed of the timescale the annual service would take and the time given was acheived. Excellent personal service.


Staff were friendly and helpful, lovely atmosphere.


Great service


.


I would like to thank John coats for the new car and the service he gave us


Can't fault it the lady who we seen was brilliant very polite and explained everything to me


Very happy with service would use and recommend to others again


Even though my breakdown intruded into the busy workshop schedule both John Stokes 'on the Service Desk'and Lee 'the Engineer'handled the repair in the most utmost professional manner.Had a wait for the part which was OK.Can't thank 'the Team'enough.Medals anyone!Best Wishes,Clive J.Dickinson otherwise known as 'Kangoo Man'.


very satisfied with the staff and service at renault cardiff.I have no hesitation in returning again.


I am very happy with every thing


Always great service and great personnel from reception to all in the service dept. Thanks!


Excellent service, friendly staff


no


Always do a great job. Could do with more technical personal. Every time I ring service MOT repair, have to wait weeks before they can book you in. Love the cars.


Always a good service, very helpful and friendly staff...


really bad experiance bad attitude of service staff poor communiction keep my car for a month and when return parts hanging off not cleaned really poor service


The sales person Jamie was very helpfull and made the whole experience stress and hassle free. He explained things very well and took time to show me the workings of the car. Very impressed with his attitude and he wasnt your average pushy salesman which i liked. I didnt feel pressured by him. Very helpfull man.


Excellent customer service and staff keep you up to date with any changes or issues.


Great experience- would recommend Richard at customer service desk was friendly and welcoming as were his colleagues


This is the 5th new car that I have bought from Renault Cardiff. I have bought all these cars from Heather and she is the reason that I come back. She is so friendly and helpful and she makes the whole process so easy. The whole Team at Renault Cardiff are great and undoubtedly we will be back to buy from in in the future. Many thanks


Everything good.


Great having the car collected and delivered to our isolated home. Great getting MOT and service done at the same time Great having monthly pre paid....no bill!!


Good in some respects but not in others


VERY GOOD SERVICE


As always I received first class service from John Stokes.


Always friendly and courteous service and nothing is too much trouble-a pleasure to visit.


.


Having dealt with them for a long time I have never experienced any problems in the sales department with Mrs Heather Jenkins or Mr John Stokes in the servicing department.


Always really helpful and efficient


All great


I found John at the service department to be most helpful.


We have had first class service from all the Renault Cardiff please give our thanks to all at the service desk Richard & John


Everything was satisfactory.


Have always had excellent customer care from Renault.


Very satisfied


The staff are always very pleasant and welcoming and I am completely happy with my experience with Renault Cardiff.


There is always a warm welcome from the receptionist . It was the first service of my Captur, but have been many times previously with two previous cars. The work was done very quickly. I waited for the work to be done. Excellent atmosphere to sit,wait,have a coffee and read the newspaper. Could not have been better. Thank you.


my ar is usually valeted on service, this time it was picked up from my home, and returned unvaleted.


Great service and friendly staff.Nothing was too much trouble.


All good very happy with service at Renault


Could fold it


The dealership picked my car up from my workplace for a Service and returned it the same day


Efficient polite and helpful lovely showroom and waiting area coffee and newspapers available free WiFi what more could you want 😁


Well looked after. Satisfied with the service.


Heather is an asset to the business and a joy to deal with, long may rein as Cardiff’s best sales person!


B


Fantastic service! Heather was really helpful and explained everything very simply. We were so impressed with how the team looked after our family (treating the kids to a hot chocolate!) it made the experience so easy.


Very good, no problems at all. Massive improvement from dealings with Bristol Renault 4 years ago.


Always efficient and friendly service


Efficient, reliable and returned car back to me within a few hours, communicating effectively throughout the day. Thank you


Good service from all and fitted me in at short notice


good


very pleased with the service and professional conduct of the staff.


.


I have been dealing with Renault Cardiff for many years .I suppose a back street garage could do the work cheaper but I trust Renault completely.The service reception are run by a great bunch of 'guys' I shall continue to use Renault Cardiff for many years to come


I felt like a valued customer


My MOT was due for renewal,the booking was handled by John Stokes who was extremely helpful in finding a convenient date and time for me,he also dealt with me on the day to my complete satisfaction.


i only come to renault as i have a car under warranty, long way from home very inconvient location for me .


very satisfide


Always polite, helpful and informative.


always happy with the service we recieve


Mot requested. Asked for car to be picked up but couldn't fit me in until after mot due, so had to drop it at the garage and collect. 4 hour wait for car. Not offered a lift into town. Mentioned that I was surprised that I don't receive notification about when service or mot is due. Was told it was because of data protection. Enthusiasm seemed to be lacking, unlike previous visits. Still satisfied, but felt slightly disappointed this time.


I would like a special thank you to go to Kevin Brown. He was very knowledgeable and helpful. He gave us all the options available to our personal cicumstances. (As we have high milage). He was in cinstant contact and a very easy hand over. He is a credit to the cardiff branch and the renault group. As we were torn between two companies, and his service made us go with you. But also be loyal customers in the future. The whole cardiff team was very welcoming from the concierge to the finance manager.


very friendly and very helpful


An excellent garage who I have used for many years. John at service dept desk is very professional and courteous. Nothung is too much trouble, a lift to work is always promptly arranged and my finishes car brought to the door for me. Very pleased with Renault cardiff.


Once again the staff (particularly the service reception/management at Cardiff) could not have been more helpful. Every time we have occasion to have our cars serviced nothing is to much trouble and we really feel we have a friend in Renault Cardiff when it comes to servicing and maintaining our Renault.cars


Staff were friendly and welcoming, I am confident that my car is in safe hands.


Very satisfied with all aspects of the experience. Everyone made me feel welcome and a valued customer.


Was all a bit of a pain in the ass really. I booked my MOT and service for my Captur and had also noticed a few days before my engine management light was on with a message displayed on computer as "Check Turbo Injection System". So I called the renault garage and told them about the problem and was told they would sort it the same time they did the service and MOT. I received a call a few hours after my car was collected and was told that my car would fail it's MOT after being advised they couldn't fix the engine fault covered by my warranty and my car would have to stay in the garage until they could get a new pipe. I was going away on holiday the day after so advised I couldn't be without a car to which I was asked if I could borrow a family members car despite the fact the extended warranty you sold me covered me for a hire vehicle and the problem was with a car I have an ongoing PCP arrangement for. After tears on the phone I was given a car to go on holiday and when I returned the car seemed fixed. I was sent home with no advisory for my service, No stamp in my handbook and an MOT certificate for another vehicle, So I have no evidence that any work was done. A week and a half later the same engine light came on and I had to arrange to return the car to the garage. I have two toddlers and said I wouldn't be able to drop it off as I had no means to get me and my sons home, I asked if I could have the car collected as that's what I've always done with my car services and was told I would have to wait almost a month despite living under 2 miles away. My car was kept again for the weekend and an enterprise car was arranged with no hassle. The car is sorted now as far as I am aware but I expect i'll be ringing for the same problem in a few weeks time.


I'm an existing customer however this has been my most positive experience to date in terms of the customer service provided and my satisfaction with the new vehicle. The sales executive (Kevin Brown) was extremely helpful, informative, and personable making the whole purchase very easy and relaxed. My purchase was interrupted by a family holiday but nevertheless the whole process went really smoothly. In all honesty I couldn't be more satisfied.


It does not feel welcoming and despite the fact that I am spending £20k on a car, I feel as though the staff are condescending and are really not there to help me as a customer. One gets the distinct impression that they know better and you are an inconvenience. On returning for servicing, etc. the service is little improved. I doubt that I will be returning to Renault Cardiff to buy my next car - despite the fact that I have really liked this Renault.


The staff were very friendly and helpful, especially Kim on reception


Always a good welcome. They listen, and then we work out what I want, spare parts, service, etc


Great experience, third car I’ve had from Renault Cardiff and wouldn’t go anywhere else. Jamie was extremely helpful and knowledgeable. Will always recommend Renault Cardiff


Staff very welcoming nothing to much trouble, brilliant


Car picked up early in the morning from work. had to call the dealership to find out where my car was as it was promised to be returned to me by 1pm. was not returned until after 2pm. Don't over promise and under deliver


.


I am thoroughly satisfied with Renault and all the staff l come into contact with, each and everyone without exception.They are all brilliant.


A


Car was in for a seat fault, this had been reported on its last service but a fault couldn't be found. It was subsequently recalled for an unrealted software update and when the car was being brought round the service manager heard the fault with the seat. I booked the car in for the repair and was pleased that a new seat base had been fitted. A few days later I noticed gouge marks on the door panel and have since noticed more. To his credit as soon as I noticed the damage I was asked to bring the car in and was offered a new door panel by the service manager. I opted not to have the door panel replaced as its really inconvient to get the car to the garage, even if a courtesy car is provided for me to use whilst mine is in for repair. I had a set of mudflaps which I will fit myself.


The team were helpful and very efficient


Service was completed and the staff were extremely helpful


Staff were friendly and explained things carefully and clearly. I was kept fully informed about the progress on the vehicle.


well satisfied with all aspects of service and reception


I was completely satisfied with the overall experience at Renault Cardiff


good service, work carried out on the car as was needed


First class sevice ,but my ownlee concern is they have not rung me to say the new part i need is in stock it as been over a week


Always happy to help, excellent dealership


Everything was explained in full detail and the vehicle is as described


My car was collected and returned by David who was extremely polite and even allowed me to sit in his Dacia when I told him that I might be down sizing in the near future


Good service everyone friendly.


My initial reservations about the new 3 cylinder engines were quickly dispelled by the knowledge and expertise of the sales executive, John Coates. The whole process went smoothly and professionally.


H


Very helpful staff, felt nothing was a problem for them


Véry satisfi3d


Always a good warm welcome from john Stokes, his advice and reassurance of my car being maintained and looked after, makes me want to return to Cardiff renault everytime.


Great experience, as usual.


I would highly recommend Kevin Brown and the lady on reception. Kevin took the time to find me the right deal, explained each process carefully and everything was also emailed to me. I found the car to be just as I had ordered it and all the details were ahead of time making collection easy. Kevin never seemed rushed and answered all my questions thoroughly . I never felt at any point that he was a salesman and he always gave me thinking time. 100% the best car buying experience I've had and I have a few! I hope that my comments can be passed back to him. Many thanks Meredyth Holland


Heather Jenkins was fantastic and was very helpful throughout the process. Would recommend.


Great


Matthew was great - very friendly and helpful. He's a credit to the team at Cardiff. Thanks very much.


Everything was v good no problems


First class, professional.


Great dealership and amazing staff. Nothing is too much trouble and well looked after. Thanks Heather and John


Staff always very professional and friendly.


Purchasing my new car from Renault Cardiff was totally a stress-free experience for me thanks to Heather Jenkins who couldn’t have been more helpful. From the moment I walked into the showroom, until I drove my new car from the forecourt, it was a happy and friendly experience and I very much appreciated the attention I was given.


The service I received when purchasing my new car was outstanding! Jamie was really friendly and I didn’t feel pressured into buying/doing anything


John Coates, our Renault customer service representatives, was excellent and we are 100% happy with our new Renault Captur.


Jamie was very pleasant and he understood my needs for a new car


Received an email from Heather Jenkins who I bought that car off just to see how I am finding the car and that everything is ok a week after purchasing. Heather has been amazing with her service from start to finish and has been over the last nearly ten years of having cars from her and has been a pleasure to work with in order to find the best deal and the right car. Definitely hope to purchase a car from her in the future.


We are, as always pleased with Heather's service, care and co-operation, we have had several Renault models, this time we needed to scale down our outgoings, and with the help of Heather, we are still Renault owners, brand new model, and have managed to cut down our expenditure, so can't wait for our next time to changeover to the next new model.


Considering that the Service and MOT works overlap each other I did expect to see a much smaller bill

There are no reviews for the services department yet.
  • Sort reviews by:

  • Would recommend
  • 20/03/2018

[no comment made]


  • Would recommend
  • 20/09/2017

[no comment made]


  • Would recommend
  • 17/09/2017

[no comment made]


  • Would recommend
  • 11/09/2017

[no comment made]


  • Would recommend
  • 04/09/2017

Whilst I am happy with my new car i was a little disappointed with the finish of the car I understand it's a 2013 plate and you always pick up scratches and chips I was told £105 was all the car needed to refurb 2 wheels and buff or mop the bonnet and front panel circled in yellow however on viewing the car it was then noted that 3 wheels needed to be done not 2 so I would like to know if that was the resin behind the paint work not finished to the standard I expected in saying that the salesman was very helpful 10 out of 10 sorry to have to bring this to your attention but I feel I have to mention it as I was a bit disappointed


  • Would recommend
  • 02/09/2017

[no comment made]


  • Would recommend
  • 30/08/2017

NO.


  • Would recommend
  • 29/08/2017

Staff were knowledgeable and helpful, I feel the car could have been better valeted however.


  • Would recommend
  • 27/08/2017

No. Really great service from David Cornish. Thank you very much. Loving the car ????


  • Would recommend
  • 27/08/2017

[no comment made]


  • Would recommend
  • 27/08/2017

[no comment made]


  • Would recommend
  • 26/08/2017

[no comment made]


  • Would recommend
  • 25/08/2017

[no comment made]


  • Would recommend
  • 24/08/2017

I have great service from Jose, the only thing I would suggest that your sales team run through the media centre on pick Up I would of found it helpful, apart from that small thing broken service. Love my car.


  • Wouldn't recommend
  • 23/08/2017

Weeks after collection of my vehicle I am still waiting the offered £200 gesture for delays in collecting my car. Promises received and lack of communication have soured the whole Renault Retail experience.


  • Would recommend
  • 21/08/2017

[no comment made]


  • Would recommend
  • 21/08/2017

No. Really pleased with customer service received. Dave took a video for me to get a better view and understanding of vehicle before we drove over to see it. He took the time to keep in touch with me about other interest etc


  • Would recommend
  • 21/08/2017

[no comment made]


  • Would recommend
  • 19/08/2017

[no comment made]


  • Would recommend
  • 18/08/2017

[no comment made]


  • Would recommend
  • 14/08/2017

[no comment made]


  • Would recommend
  • 13/08/2017

[no comment made]


  • Would recommend
  • 10/08/2017

Can you tell me if the car was serviced before I picked it up as it has been marked off in the service book please?


  • Would recommend
  • 10/08/2017

[no comment made]


  • Would recommend
  • 08/08/2017

[no comment made]


  • Wouldn't recommend
  • 08/08/2017

Following the delivery to my home of my new used car on Thursday 27th July 2017, I saw new damage to its bonnet. I immediately phoned to register this fault, but was unable to speak to the sales executive, David Cornish until that evening. I spoke to his manager today,Tuesday 8th August 2017 and it is his contention that this was existing damage rather than new. I do not accept this, having photographed the car prior to its purchase and it can be seen that there is no damage at all to the bonnet area around the Mini emblem. I am being stonewalled by the used car manager, with no recourse other than to register this as a formal complaint. I have the documentary proof to show that this is new damage that has occurred between my viewing the car and its delivery. Why should I have to pay for a repair that was not of my making ? I may have expected this from a small used car outlet but not from Renault. I ask that an impartial manager review my evidence and settle this dispute before further action is taken under the Consumer Rights Act. Please contact me via email or phone. These details are with Renault Cardiff. Regards,Trevor Ashford


  • Would recommend
  • 07/08/2017

[no comment made]


  • Would recommend
  • 07/08/2017

no


  • Would recommend
  • 07/08/2017

I wasn't told about any future things I should be aware of buying a pre reg car such as first service oil change etc. I understand that I bought my car from the used car sales however my car is new and I don't feel I was given enough information about running a new vehicle


  • Would recommend
  • 06/08/2017

[no comment made]


  • Would recommend
  • 05/08/2017

Very pleased with my purchase. The car was in excellent condition with low mileage. Also priced very well which saved the usual haggling for a used car (which I hate). The salesman I dealt with, Joe, was very professional. Made the whole process very easy. He explained the benefits of the finance and insurances he was able to offer without ever being pushy. Would definitely recommend and wouldn't hesitate to return in the future. Thank you.


  • Would recommend
  • 04/08/2017

[no comment made]


  • Would recommend
  • 03/08/2017

[no comment made]


  • Would recommend
  • 03/08/2017

I paid to have my vehicle delivered to my address therefore the aftersales department was not applicable. Although the Sales Representative specifically requested that the Valet's clean the roof this was not actioned. I was, however, offered the option of getting the roof cleaned and billing the Valets which would have been difficult for me to achieve as I use the van daily for work therefore I chose to clean it myself. I did not expect, however, to receive a vehicle with the roof covered in bird droppings and therefore it was very difficult to remove these stubborn stains. I did, however, appreciate the Sales Representative's offer. I was going to ask for a touch up stick for future use but I have not found the time to make this request. Overall I am very happy with my van and would still recommend Renault Cardiff.


  • Would recommend
  • 01/08/2017

[no comment made]


  • Wouldn't recommend
  • 01/08/2017

[no comment made]


  • Would recommend
  • 31/07/2017

[no comment made]


  • Would recommend
  • 26/07/2017

Great service and thrilled with my new car


  • Would recommend
  • 24/07/2017

[no comment made]


  • Would recommend
  • 24/07/2017

[no comment made]


  • Wouldn't recommend
  • 23/07/2017

Work on the body work of the car that was promised to me prior to purchasing the car was not completed before I picked the car up and some of the things that were done were substandard. The car is booked in next Friday to have it finished / redone. Fingers crossed I get a good outcome this time.


  • Would recommend
  • 22/07/2017

[no comment made]


  • Would recommend
  • 20/07/2017

[no comment made]


  • Would recommend
  • 17/07/2017

[no comment made]


  • Would recommend
  • 15/07/2017

Following an acceptable experience and having owned the car for two weeks I am, so far, very happy with my new vehicle. I do however have a couple of comments which concern me. I asked if it would be possible to change the 19 inch wheels for the 17 inch wheels and was told that this would not be a problem and they were changed. The vehicle had only covered 2300 miles so I am very surprised to see that the two replacement front tyres only have between 3 and 4 mm of tread remaining. I would have expected to have replacement tyres commensurate with the mileage covered by the vehicle. Secondly I was promised a touch- in paint stick in Flame Red to repair a minor but deep scratch on a door sill which was not there when I viewed the car. Having not quibbled about the deal offered and paying £17400 for the car I feel a bit shortchanged in being given 2 tyres which would fail an MOT on this 7 month old car with 2300 miles on the clock before it reaches it's first birthday. Your comments would be appreciated.


  • Would recommend
  • 13/07/2017

[no comment made]


  • Would recommend
  • 10/07/2017

[no comment made]


  • Would recommend
  • 10/07/2017

[no comment made]


  • Would recommend
  • 10/07/2017

I knew most of the after sales team from my last Captur that is why I changed my car they are All first class and a credit to Renault and in Shaun Morgan he was s very helpful salesman


  • Would recommend
  • 09/07/2017

[no comment made]


  • Would recommend
  • 08/07/2017

David Cornish was very helpful and had plenty of time to explain everything which was very helpful. I have one query however - I'm not sure how the tyre insurance works - who do I contact when I need help? Re the aftersales department - does that refer to service department? If so I know where that is.


  • Would recommend
  • 06/07/2017

[no comment made]


  • Would recommend
  • 06/07/2017

I bought my car without seeing it as I live in Kent. I had test driven one locally so knew what I wanted. Renault Cardiff we very helpful all the way through from my first enquiry to delivery.


  • Would recommend
  • 05/07/2017

[no comment made]


  • Would recommend
  • 05/07/2017

The one thing that really impressed me was that the salesmen allowed us to look around the cars and didn't "pounce" on us as soon as we arrived.


  • Would recommend
  • 04/07/2017

I have taken the vehicle to SJ Cook body repair workshop to submit a warranty claim to re-position the front bumper as there is a gap on the drivers side. Waiting for decision on warranty claim. Submitted Tuesday 3/07/17


  • Would recommend
  • 03/07/2017

[no comment made]


  • Would recommend
  • 03/07/2017

No all points were covered in a very professional manner


  • Would recommend
  • 30/06/2017

[no comment made]


  • Would recommend
  • 29/06/2017

[no comment made]


  • Would recommend
  • 28/06/2017

[no comment made]


  • Would recommend
  • 26/06/2017

[no comment made]


  • Would recommend
  • 25/06/2017

[no comment made]


  • Wouldn't recommend
  • 21/06/2017

[no comment made]


  • Would recommend
  • 19/06/2017

[no comment made]


  • Would recommend
  • 18/06/2017

[no comment made]


  • Would recommend
  • 18/06/2017

[no comment made]


  • Would recommend
  • 16/06/2017

Dissapointed that the car developed a fault after 150 miles, the polution sensor failed and has now been fixed by Martins in Basingstoke. Renault at Oxford were totaly usless and most un-helpfull. For a fault like this to happen so soon I find most disheartning. No to the abve questions as these were n/a.


  • Would recommend
  • 14/06/2017

[no comment made]


  • Would recommend
  • 14/06/2017

[no comment made]


  • Would recommend
  • 12/06/2017

Exceedingly happen with the service from Will. Would definitely recommend to friends.


  • Would recommend
  • 12/06/2017

The air vent was broken on delivery


  • Would recommend
  • 12/06/2017

Sold over the phone and delivered to Derbyshire so test drive and aftersales not required. Will use local Renault in Chesterfield.


  • Would recommend
  • 10/06/2017

No when I purchased the car your sales executive Lee told me any questions just call and he will help. I have already done this and he was as good as his word. All the staff I dealt with at your Cardiff store are a credit to the Renault Group. If it had not been for Jose Gomes I may have brought from the Swansea store. Jose was first class.


  • Would recommend
  • 10/06/2017

I picked my car up on the 31st of May and a couple of days later drove over a speed bump and there was a rubbing noise coming from the front suspension also the air con doesn't work. ( I assumed coming from a Renault dealer I wouldn't have to check over to see if everything worked) I'm a bit dissdpointed that I have to wait over two weeks for it to be seen .


  • Would recommend
  • 10/06/2017

the emission light stays on and Renault advice is to take the vehicle back to Cardiff there are a few Renault dealers in our area why cant we take it to a closer dealer but we have been told by Renault that it wont effect the engine or warranty


  • Would recommend
  • 06/06/2017

[no comment made]


  • Would recommend
  • 05/06/2017

The car salesman Lee was great but Luke the finance person was not pleasant to deal with and I nearly withdrew because I found him aggressive and contradictory to what I had agreed with Lee.


  • Would recommend
  • 04/06/2017

No


  • Would recommend
  • 04/06/2017

[no comment made]


  • Would recommend
  • 31/05/2017

[no comment made]


  • Would recommend
  • 30/05/2017

[no comment made]


  • Would recommend
  • 28/05/2017

There were some marks/chip marks on the paintwork that should have been dealt with before I arranged to collect the car. None of which were dealt with. I asked if my car could arrange be taken in to Swansea for these issues to be sorted and that was agreed. David Cornish did explain that the chip marks and other marks just needed a touch up and he did give me some paint. I subsequently emailed David asking if he could arrange for mycar to go in to Swansea but I haven't had a response which is disappointing. I have tried to sort the chip marks myself which isn't ideal. I have also had to touch up some marks on the front of the car. So whilst I'm pleased with the car in general I am very disappointed that these were not sorted before the car was handed over as I had clearly mentioned all of these marks when I viewed the car.


  • Would recommend
  • 25/05/2017

Will Gannon the salesman was very polite and courteous, also very knowledgeable and informative to us which helped us in our decision to purchase the car.


  • Would recommend
  • 24/05/2017

[no comment made]


  • Would recommend
  • 22/05/2017

[no comment made]


  • Would recommend
  • 22/05/2017

No I was very pleased with the service everyone gave to us.


  • Would recommend
  • 19/05/2017

so far very happy


  • Would recommend
  • 16/05/2017

[no comment made]


  • Would recommend
  • 09/05/2017

No


  • Would recommend
  • 08/05/2017

[no comment made]


  • Would recommend
  • 08/05/2017

[no comment made]


  • Would recommend
  • 05/05/2017

No I was happy with service. Joe the salesman was very informative and helpful


  • Would recommend
  • 05/05/2017

Still awaiting a call-back about an additional key fob (only one supplied when purchasing the used vehicle). Valet not of the same high quality as the previous vehicle bought from you.


  • Would recommend
  • 02/05/2017

[no comment made]


  • Would recommend
  • 02/05/2017

[no comment made]


  • Would recommend
  • 01/05/2017

No


  • Would recommend
  • 01/05/2017

[no comment made]


  • Would recommend
  • 01/05/2017

[no comment made]


  • Would recommend
  • 30/04/2017

[no comment made]


  • Would recommend
  • 27/04/2017

[no comment made]


  • Would recommend
  • 27/04/2017

[no comment made]


  • Would recommend
  • 26/04/2017

Lee stucky was the sales man that looked after me and the whole experience was pleasure. Car got delivered from another group member with damage and even that was sorted straight away with no inconvenience. Will 100% be coming back in 4 years for a new car. Lee is a credit to your sales team and the company as a whole. ???? from me


  • Would recommend
  • 26/04/2017

No


  • Would recommend
  • 23/04/2017

None, service as expected ..excellent


  • Would recommend
  • 23/04/2017

Not really thanks....


  • Would recommend
  • 21/04/2017

No. Very happy with service.


  • Would recommend
  • 20/04/2017

[no comment made]


  • Would recommend
  • 20/04/2017

Excellent service and no problem getting help when I had a few queries a few days later (instruction manuals always baffle me) - sorted straight away. Absolutely love my car.


  • Would recommend
  • 20/04/2017

David Cornish the salesman was very friendly and extremely helpful, even rushing the car to the valet who had missed a couple of marks. Responded quickly to emails and made the entire sale very easy indeed. Please pass on my thanks. Lee Bruzas


  • Would recommend
  • 19/04/2017

[no comment made]


  • Would recommend
  • 13/04/2017

[no comment made]


  • Would recommend
  • 13/04/2017

[no comment made]


  • Wouldn't recommend
  • 13/04/2017

I have received this e-mail however I am yet to receive my car, I have received the bottom part of the log book but yet no car - so if you can let me know where my car is I would appreciate it very much because apparently it has been lost for the time being.


  • Would recommend
  • 11/04/2017

[no comment made]


  • Would recommend
  • 10/04/2017

[no comment made]


  • Wouldn't recommend
  • 08/04/2017

[no comment made]


  • Would recommend
  • 07/04/2017

Just noticed the service manual has note been signed or any check boxes have not been ticked,yes new pads and discs have been fitted,i would like a call from your service manager to confirm what or if a service was completed?. Awaiting your call. Thanks


  • Would recommend
  • 06/04/2017

Why no spare wheel and jack with a new vehicle ?


  • Wouldn't recommend
  • 03/04/2017

[no comment made]


  • Would recommend
  • 03/04/2017

[no comment made]


  • Would recommend
  • 03/04/2017

[no comment made]


  • Would recommend
  • 02/04/2017

[no comment made]


  • Would recommend
  • 31/03/2017

[no comment made]


  • Would recommend
  • 31/03/2017

[no comment made]


  • Would recommend
  • 30/03/2017

[no comment made]


  • Would recommend
  • 30/03/2017

[no comment made]


  • Would recommend
  • 27/03/2017

[no comment made]


  • Would recommend
  • 24/03/2017

[no comment made]


  • Would recommend
  • 24/03/2017

I was very well cared for by Mr Lee Stucky was very efficient and helpful through the who process will certainly return for any future purchase


  • Would recommend
  • 21/03/2017

Very impressed with knowledge of staff & also whole process. Lee was very personable & grateful for his help & guidance. Thank you, love the car!


  • Would recommend
  • 17/03/2017

[no comment made]


  • Would recommend
  • 16/03/2017

The salesman was very informative about the after sales system and was excellent in assisting me in my interest of the best part exchange and selection of the vehicle which I purchased, his manner could not have been better and is a credit to your company.


  • Would recommend
  • 15/03/2017

Great service from start to finish from Lee who I spoke to over the phone before visiting the garage (we were coming from Bristol so wanted to check there were appropriate cars in stock before driving to Cardiff), he showed us around the vehicles he thought would be most suitable, and we went for a test drive. Before deciding on our favourite vehicle. We had our toddler with us, and he was very patient and helped us keep her entertained while we were there.


  • Would recommend
  • 14/03/2017

[no comment made]


  • Would recommend
  • 11/03/2017

[no comment made]


  • Would recommend
  • 10/03/2017

Very pleased with my new car! Had really good service from Joe was really helpful!


  • Would recommend
  • 10/03/2017

[no comment made]


  • Wouldn't recommend
  • 09/03/2017

Vehicle handed over with no fluid in windscreen washers despite just having been through a pre delivery inspection.what else did they fail to check? Registered in the wrong name with delay. Should I go on !


  • Would recommend
  • 08/03/2017

[no comment made]


  • Would recommend
  • 07/03/2017

[no comment made]


  • Wouldn't recommend
  • 07/03/2017

I was to recieve a follow up phonecall, I never got one? I was to get a number of things in writing, I am still to get them.


  • Would recommend
  • 06/03/2017

[no comment made]


  • Would recommend
  • 06/03/2017

We found Lee very thorough and helpful with a pleasant manner.


  • Would recommend
  • 06/03/2017

Salesperson Joe Gormes was extremely helpful and took plenty of time to explain everything.


  • Would recommend
  • 06/03/2017

[no comment made]


  • Would recommend
  • 06/03/2017

Just to clarify, wasn't offered finance as I made it clear I was going to pay up front.


  • Would recommend
  • 04/03/2017

[no comment made]


  • Would recommend
  • 03/03/2017

everything was just right


  • Would recommend
  • 02/03/2017

The service was really good, and processed very quickly.


  • Would recommend
  • 27/02/2017

[no comment made]


  • Wouldn't recommend
  • 26/02/2017

No, I wasn't offered a test drive, I had to request one. I got the impression the sales person didn't want to sell the car to me, as he kept trying to put me off buying a 4x4. He was more interested in selling me his old car (2x4) on the forecourt. I am doing a number plate transfer, to P3 PRD, but I am still waiting for the DVLA to send me the log book of LA16 VEP back. I've contacted the DVLA, but they can't help me. I e-mailed Will Gannon twice, but didn't receive a reply. When I called, the sales person wasn't interested, and told me I just had to wait. It's nearly 4 weeks since changing the vehicle, but still no log book, and nobody is willing to help.


  • Would recommend
  • 24/02/2017

[no comment made]


  • Would recommend
  • 24/02/2017

[no comment made]


  • Would recommend
  • 24/02/2017

No we run a number of Renault vans and have done so for many years,


  • Would recommend
  • 24/02/2017

No we run a number of Renault vans and have done so for many years,


  • Would recommend
  • 24/02/2017

No we run a number of Renault vans and have done so for many years,


  • Would recommend
  • 23/02/2017

[no comment made]


  • Would recommend
  • 23/02/2017

Nick Kennedy was very helpful


  • Would recommend
  • 21/02/2017

I have been a customer of Renault for several years, although it is the car that I return for I would not do so if it were not for the salesman Joe Gomes. He is one of the most professional and genuine Salesman I have met and deserves to be recognised.


  • Would recommend
  • 20/02/2017

No - great service received by Lee.


  • Would recommend
  • 19/02/2017

[no comment made]


  • Would recommend
  • 17/02/2017

[no comment made]


  • Would recommend
  • 16/02/2017

waiting to have a broken fog headlamp replaced,(surprised it wasn't picked up on pre handover check!) its been 2weeks since it was ordered, how long does it normally take before it gets fitted?


  • Would recommend
  • 15/02/2017

[no comment made]


  • Would recommend
  • 15/02/2017

No


  • Would recommend
  • 11/02/2017

[no comment made]


  • Would recommend
  • 09/02/2017

I do not live in the area of the dealership so it may not be relevent to introduce me to the aftersales department.I do feel though that I would have appreciated a bit more time on the handover of the van.I left the dealership with very little idea of any of the controls and a long journey ahead of me.


  • Would recommend
  • 09/02/2017

I had excellent service but due to the distance from my home it was not possible to take advantage of a test drive or introduction to the after sales team.I will be going to Renault retail Watford for this.


  • Would recommend
  • 08/02/2017

[no comment made]


  • Would recommend
  • 07/02/2017

[no comment made]


  • Would recommend
  • 06/02/2017

Did not talk to aftersales as I was exporting the car


  • Would recommend
  • 05/02/2017

I would have appreciated a little information on the Renault warranty.


  • Would recommend
  • 04/02/2017

[no comment made]


  • Would recommend
  • 03/02/2017

[no comment made]


  • Would recommend
  • 03/02/2017

Excellent process, more than happy with the service I got.


  • Would recommend
  • 02/02/2017

[no comment made]


  • Would recommend
  • 01/02/2017

[no comment made]


  • Would recommend
  • 29/01/2017

No


  • Would recommend
  • 26/01/2017

[no comment made]


  • Would recommend
  • 24/01/2017

[no comment made]


  • Would recommend
  • 23/01/2017

[no comment made]


  • Would recommend
  • 20/01/2017

[no comment made]


  • Would recommend
  • 20/01/2017

No


  • Would recommend
  • 18/01/2017

[no comment made]


  • Would recommend
  • 17/01/2017

[no comment made]


  • Would recommend
  • 15/01/2017

I paid for the Gen-3 Glasscoat but wasn't given any paper work to stating this had been done. I hope the the glass coat has in fact been done!


  • Would recommend
  • 12/01/2017

[no comment made]


  • Would recommend
  • 09/01/2017

[no comment made]


  • Would recommend
  • 09/01/2017

[no comment made]


  • Would recommend
  • 09/01/2017

[no comment made]


  • Would recommend
  • 06/01/2017

[no comment made]


  • Would recommend
  • 03/01/2017

[no comment made]


  • Would recommend
  • 27/12/2016

First class,friendly service .I was not offered finance as I said at the outset I would be upfront.Many thanks to your staff


  • Would recommend
  • 26/12/2016

Good quality of service with David.


  • Would recommend
  • 23/12/2016

[no comment made]


  • Would recommend
  • 22/12/2016

[no comment made]


  • Would recommend
  • 21/12/2016

[no comment made]


  • Would recommend
  • 21/12/2016

[no comment made]


  • Would recommend
  • 20/12/2016

[no comment made]


  • Would recommend
  • 20/12/2016

[no comment made]


  • Would recommend
  • 18/12/2016

[no comment made]


  • Wouldn't recommend
  • 09/12/2016


  • Would recommend
  • 06/12/2016

I didn't require finance & made that known at the start, I was shown wher the After sales dept was, and any problems the Sales team told me to contact them for any assistance.


  • Would recommend
  • 01/12/2016

Jose Gomes is am excellet sales rep and was extremely helpful through out the process


  • Would recommend
  • 27/11/2016

[no comment made]


  • Would recommend
  • 27/11/2016

[no comment made]


  • Would recommend
  • 25/11/2016

[no comment made]


  • Would recommend
  • 24/11/2016

[no comment made]


  • Would recommend
  • 24/11/2016

[no comment made]


  • Would recommend
  • 23/11/2016

No questions, due to handover time there was no one in service department. Lee Stuckey was brilliant, patient, understanding and most importantly supportive and helped us to make the right choices and decisions


  • Would recommend
  • 22/11/2016

[no comment made]


  • Would recommend
  • 17/11/2016

[no comment made]


  • Would recommend
  • 14/11/2016

[no comment made]


  • Would recommend
  • 10/11/2016

[no comment made]


  • Would recommend
  • 10/11/2016

I have had trouble when ringing the Branch waiting for the phone to be answered. I will reserve judgement on after sales service until next week


  • Would recommend
  • 09/11/2016

[no comment made]


  • Would recommend
  • 08/11/2016

[no comment made]


  • Would recommend
  • 07/11/2016

[no comment made]


  • Would recommend
  • 07/11/2016

[no comment made]


  • Would recommend
  • 06/11/2016

[no comment made]


  • Would recommend
  • 06/11/2016

No


  • Would recommend
  • 03/11/2016

Yes. It is a lovely car car. I would just like to know how I can get CDs to work. It is a very high tech/spec model and I'm not familiar with it. The car itself is a beauty.


  • Would recommend
  • 01/11/2016

[no comment made]


  • Would recommend
  • 27/10/2016

If I believe their may be a fault on heated mirror on drivers side how do I go about getting this resolved. The overall buying experience was fine.


  • Wouldn't recommend
  • 27/10/2016


  • Would recommend
  • 26/10/2016

[no comment made]


  • Would recommend
  • 25/10/2016

Very happy with everything-Pleased to deal with the same salesman who supplied our previous Renault Jose Gomez-very helpful and professional John on the service desk-again very dedicated to enhancing the experience and Luc the Business manager for his help with setting up the Gap insurance. Good team work to be commended


  • Would recommend
  • 24/10/2016

During the handover I was offered the chance to meet the aftersales department but advised that I would be using my local Renault dealer.


  • Would recommend
  • 24/10/2016

[no comment made]


  • Would recommend
  • 19/10/2016

[no comment made]


  • Would recommend
  • 18/10/2016

[no comment made]


  • Would recommend
  • 17/10/2016

[no comment made]


  • Would recommend
  • 16/10/2016

[no comment made]


  • Would recommend
  • 14/10/2016

[no comment made]


  • Would recommend
  • 14/10/2016

[no comment made]


  • Would recommend
  • 13/10/2016

I purchased car over internet after going into Liverpool dealership and them not having model I wanted. I believe I could have had car transferred or option of buying via Liverpool but to tell you the truth I was more than happy with the sales team at Cardiff. Disappointed with valet on car but it is being dealt with. Very happy with car otherwise...


  • Would recommend
  • 11/10/2016

[no comment made]


  • Would recommend
  • 06/10/2016

[no comment made]


  • Would recommend
  • 05/10/2016

Please confirm what form of vehicle inspection was carried out before collection, if any? It appears that no checks were actually carried out before sale of the vehicle as within 24 hours of collection the tyre pressure warning came on, after driving from Cardiff to Stoke. The following morning I checked the 4 tyre pressures which were between 25 & 28 psi, not the recommended 34 front & 30 rear psi. Road safety?? The handbrake is so slack it will not hold the vehicle on any incline, no matter how slight. The rear spoiler on the rear hatch door catches the roof & hinges & has started to rub the paintwork so the undercoat colour is now visible. I have taken the car to our local Renault dealer who have photographed the defect, & are waiting for feedback from Renault. How many more problems might I find, I have only owned the car for 1 1/2 weeks I am not impressed. Are these the sort of issues I should get used to now I have chosen a Renault?


  • Would recommend
  • 04/10/2016

Jose was lovely!


  • Would recommend
  • 04/10/2016

I did not ask for a test drive as I was quite happy with the car as I had already driven a friend of mines captur.


  • Would recommend
  • 02/10/2016

Joe the salesman was excellent nothing seemed yo much trouble for him


  • Would recommend
  • 01/10/2016

[no comment made]


  • Would recommend
  • 30/09/2016

[no comment made]


  • Would recommend
  • 28/09/2016

[no comment made]


  • Would recommend
  • 28/09/2016

very disappointed i was not told about the security iss wenow of the problems where they are disarming the alarm system and immobiser allowing the car to be driven away.I can't believe that renault does not know of this problem which the salesman told me.I know that thatcham are wor king on the issue and would be very grateful if you could bring me up to date with the latest information.I have purchased a disklock which should stop them driving the car away.[i hope] will you let me know the outcome of the thatchem report or if there is any modification that can be made yours faithfuly Terence Allsop


  • Would recommend
  • 28/09/2016

[no comment made]


  • Would recommend
  • 27/09/2016

[no comment made]


  • Would recommend
  • 25/09/2016

[no comment made]


  • Would recommend
  • 25/09/2016

[no comment made]


  • Would recommend
  • 24/09/2016

[no comment made]


  • Would recommend
  • 22/09/2016

[no comment made]


  • Would recommend
  • 19/09/2016

[no comment made]


  • Would recommend
  • 18/09/2016

[no comment made]


  • Would recommend
  • 17/09/2016

[no comment made]


  • Would recommend
  • 16/09/2016

[no comment made]


  • Would recommend
  • 16/09/2016

Sales staff were helpful, courteous and professional. I was correctly directed to appropriate web sites for proceeding with electricity access and supply purposes from Chargemaster. This part of the exercise has proved to be less than straightforward and quite complex and time consuming. I had to rely on support from family members who understood the complexities of scanning and sending documents, forms and photos to Chargemaster. Renault staff at Cardiff were very efficient in providing information which was requested and have been most helpful in providing re-charging facilities while my own arrangements are being set up. In hindsight, it may be considered by you that sales staff take a more pro-active role in assisting customers to facilitate supply procedures when purchasing electric vehicles.


  • Would recommend
  • 15/09/2016

[no comment made]


  • Would recommend
  • 15/09/2016

[no comment made]


  • Would recommend
  • 12/09/2016

[no comment made]


  • Would recommend
  • 08/09/2016

[no comment made]


  • Would recommend
  • 06/09/2016

[no comment made]


  • Would recommend
  • 05/09/2016

[no comment made]


  • Would recommend
  • 05/09/2016

[no comment made]


  • Would recommend
  • 04/09/2016

[no comment made]


  • Would recommend
  • 04/09/2016

[no comment made]


  • Would recommend
  • 02/09/2016

No


  • Would recommend
  • 01/09/2016

[no comment made]


  • Would recommend
  • 01/09/2016

[no comment made]


  • Would recommend
  • 31/08/2016

[no comment made]


  • Would recommend
  • 31/08/2016

Overall pleased with experience. Joe was very pleasant and respectful to us both, and we did know what we wanted in terms of colour coding, and spec for the car. We did ask about servicing deals which we felt we were a little fobbed off with. It may have been because we came over from Bristol and they felt it was a long way to come for servicing.But we never actually got an actual price from yourselves for this.


  • Would recommend
  • 25/08/2016

[no comment made]


  • Would recommend
  • 25/08/2016

[no comment made]


  • Would recommend
  • 21/08/2016

[no comment made]


  • Would recommend
  • 19/08/2016

The sales representative (David) introduced himself to me and my father in law but not to my wife which we felt was quite rude. He made up for it during the sale.


  • Would recommend
  • 19/08/2016

[no comment made]


  • Would recommend
  • 19/08/2016

[no comment made]


  • Would recommend
  • 18/08/2016

[no comment made]


  • Would recommend
  • 18/08/2016

[no comment made]


  • Would recommend
  • 15/08/2016

[no comment made]


  • Would recommend
  • 14/08/2016

Small scratches on car not removed prior to pick-up which was rather disappointing.


  • Would recommend
  • 12/08/2016

Really pleased with the service we received. Really helpful and friendly staff. We love our new car!!! Will def recommend and will def be back when we are looking for another car in the future. Many thanks


  • Would recommend
  • 12/08/2016

This is my third new renault purchased through your branch but on this occasion I found customer care extremely poor especially with the non return of telephone calls. Further to another telephone call today 12/08/16 after my return from holidays I was informed that the issue regarding the alloy wheels was still not resolved and that the wheels had not been ordered. I was told that they would be ordered during my two weeks holiday and ready for fitting on my return.


  • Would recommend
  • 11/08/2016

[no comment made]


  • Would recommend
  • 10/08/2016

[no comment made]


  • Would recommend
  • 09/08/2016

[no comment made]


  • Would recommend
  • 08/08/2016

[no comment made]


  • Would recommend
  • 08/08/2016

[no comment made]


  • Would recommend
  • 07/08/2016

[no comment made]


  • Would recommend
  • 07/08/2016

[no comment made]


  • Would recommend
  • 07/08/2016

[no comment made]


  • Would recommend
  • 06/08/2016

[no comment made]


  • Would recommend
  • 06/08/2016

The guys at Renault was fantastic and i am very happy with my car


  • Would recommend
  • 04/08/2016

My Road link 2 requires updating, I was disappointed this wasn't carried out prior to sale. The update will fix the Bluetooth connectivity of my s6 phone that won't currently stay connected with the car. It means I now have to book it in at an inconvenience.


  • Would recommend
  • 02/08/2016

[no comment made]


  • Would recommend
  • 01/08/2016

I took the car back today without a prior booking as there was a fault with the bodywork. It was fixed straight away while I enjoyed a cup of coffee. Both your receptionist and guy from the body shop were brilliant. Very, very impressed, great customer services. Thank you, Renault


  • Would recommend
  • 30/07/2016

[no comment made]


  • Would recommend
  • 29/07/2016

[no comment made]


  • Would recommend
  • 28/07/2016

[no comment made]


  • Would recommend
  • 27/07/2016

Would it be possible for you to send me some more polish as I has to polish the car twice to get ride of bird poo stains and scratches as it was not polished correctly. Poor detailing fron the valet bay


  • Would recommend
  • 26/07/2016

[no comment made]


  • Would recommend
  • 25/07/2016

Finance not required - cash purchase


  • Would recommend
  • 23/07/2016

[no comment made]


  • Would recommend
  • 21/07/2016

No questions, I would just like to thank Steve Peach and the team for everything they did to give an awesome car.


  • Would recommend
  • 20/07/2016

The purchase was conducted in a highly professional manner by Jose Gomez and , this being my third Scenic, I remain a very satisfied customer


  • Would recommend
  • 19/07/2016

[no comment made]


  • Would recommend
  • 12/07/2016

Excellcnt Personalised Service


  • Would recommend
  • 11/07/2016

[no comment made]


  • Wouldn't recommend
  • 11/07/2016

[no comment made]


  • Would recommend
  • 09/07/2016

[no comment made]


  • Would recommend
  • 08/07/2016

[no comment made]


  • Would recommend
  • 06/07/2016

[no comment made]


  • Would recommend
  • 06/07/2016

Excellent care and attention from Dave would recommend


  • Would recommend
  • 06/07/2016

Lovely helpful staff. Explained all the cars features well, and very patient when I was going back and fore trying to decide.


  • Would recommend
  • 06/07/2016

[no comment made]


  • Would recommend
  • 05/07/2016

[no comment made]


  • Would recommend
  • 05/07/2016

[no comment made]


  • Would recommend
  • 04/07/2016

[no comment made]


  • Would recommend
  • 01/07/2016

[no comment made]


  • Would recommend
  • 30/06/2016

[no comment made]


  • Would recommend
  • 29/06/2016

Waiting for information on : 1. Details of the service plan. 2. Details of the breakdown cover/road side assistance.


  • Would recommend
  • 28/06/2016

why don't you put a quarter of a tank of fuel in the cars to allow us a little margin of safety so as not to run out of fuel after purchasing the car? my wife and I so far are very pleased with the purchase and as a long term customer with many cars previously from you, fab service as usual thank you once again.


  • Would recommend
  • 28/06/2016

[no comment made]


  • Wouldn't recommend
  • 28/06/2016


  • Wouldn't recommend
  • 28/06/2016


  • Wouldn't recommend
  • 28/06/2016


  • Would recommend
  • 26/06/2016

Although I did not visit your dealership the Customer Service provided by Lee Stuckey was faultless which gave me confidence to proceed & fulfil the purchase of the vehicle I found All staff members at Renault Retail Cardiff to be extremely helpful & professional As a recently retired Fleet Manger I find the customer service provided by Renault Retail both refreshing & exceptional I anticipate any possible future dealings with Renault Cardiff will be meet with the same admirable response - Regards Adrian Colburn


  • Would recommend
  • 23/06/2016

Not introduced to aftersales department because we had already explained to Lee that we had travelled from Devon and wouldn't be coming back for servicing.


  • Would recommend
  • 21/06/2016

[no comment made]


  • Would recommend
  • 16/06/2016

[no comment made]


  • Would recommend
  • 16/06/2016

[no comment made]


  • Would recommend
  • 16/06/2016

[no comment made]


  • Would recommend
  • 16/06/2016

[no comment made]


  • Would recommend
  • 15/06/2016


  • Would recommend
  • 15/06/2016

[no comment made]


  • Would recommend
  • 14/06/2016

[no comment made]


  • Would recommend
  • 13/06/2016

No


  • Would recommend
  • 10/06/2016

[no comment made]


  • Would recommend
  • 09/06/2016

[no comment made]


  • Would recommend
  • 07/06/2016

[no comment made]


  • Would recommend
  • 07/06/2016

Excellent service from start to finish.


  • Would recommend
  • 07/06/2016

Not so much a question, however a follow up call after the sale could be beneficial in future to improve customer service. I did have questions I forgot to ask at the time of sale, though all answered now though. Perhaps a call or email to the new owners of your cars may be of help in regards to the aftercare. Although I'm very happy with the service as a whole provided by the Cardiff branch, and it's a great little car. Thank you. Keep up the good work.


  • Would recommend
  • 06/06/2016

[no comment made]


  • Would recommend
  • 06/06/2016

[no comment made]


  • Would recommend
  • 06/06/2016

[no comment made]


  • Wouldn't recommend
  • 03/06/2016

[no comment made]


  • Would recommend
  • 03/06/2016

[no comment made]


  • Would recommend
  • 03/06/2016

[no comment made]


  • Would recommend
  • 31/05/2016

No, but very happy with the service from dave cornish and team, always happy to help with any query


  • Would recommend
  • 31/05/2016

Mr Joe Gomez was very helpful, in the end. I did have to wait longer than intended for my car but all well that ends well, thank you


  • Would recommend
  • 30/05/2016

[no comment made]


  • Would recommend
  • 29/05/2016

[no comment made]


  • Would recommend
  • 28/05/2016

[no comment made]


  • Would recommend
  • 26/05/2016

[no comment made]


  • Would recommend
  • 26/05/2016

[no comment made]


  • Would recommend
  • 25/05/2016

All done over the phone and online.


  • Would recommend
  • 25/05/2016

[no comment made]


  • Would recommend
  • 24/05/2016

[no comment made]


  • Would recommend
  • 24/05/2016

[no comment made]


  • Would recommend
  • 24/05/2016

[no comment made]


  • Would recommend
  • 22/05/2016

Fantastic service jo was great and I will be trading in my picasso for a new car when the time is right and I will be going to jo again.


  • Would recommend
  • 22/05/2016

Fantastic service jo was great and I will be trading in my picasso for a new car when the time is right and I will be going to jo again.


  • Would recommend
  • 21/05/2016

[no comment made]


  • Would recommend
  • 13/05/2016

[no comment made]


  • Would recommend
  • 09/05/2016

[no comment made]


  • Would recommend
  • 07/05/2016

[no comment made]


  • Would recommend
  • 06/05/2016

Excellent service from Salesman Lee Stuckey. It didn't matter how many times I asked him or phoned him he was there to reassure me and answer my questions.


  • Would recommend
  • 06/05/2016

[no comment made]


  • Would recommend
  • 06/05/2016

[no comment made]


  • Would recommend
  • 06/05/2016

I have dealt with Renault Cardiff in the past and was impressed with their service and on this occasion I was again happy and hope I will remain so.


  • Would recommend
  • 05/05/2016

I can thoroughly recommend Jose, he was extremely helpful and a delight to buy a car off. I will be highly recommending friends and colleagues to come and see Jose in Renault Cardiff.


  • Would recommend
  • 05/05/2016

[no comment made]


  • Would recommend
  • 05/05/2016

My vehicle currently has an 'Tyre sensor' problem and its been checked by the sales rep, he advises that it will have to come into the garage to be fixed. Not what I was expecting from a new car. Waiting for an appointment to bring the car in.


  • Would recommend
  • 04/05/2016

[no comment made]


  • Would recommend
  • 04/05/2016

[no comment made]


  • Would recommend
  • 04/05/2016

[no comment made]


  • Wouldn't recommend
  • 03/05/2016

Why was I sold a car with a slow puncture Why can't you turn the radio off and keep sat nav and phone on ? Why is the protection for my internal surfaces not repelling water Why have I been back to the garage so many times and wasted half a Saturday at kwik fit with a car less than a week in my care ? Why am I so dissatisfied ?


  • Would recommend
  • 02/05/2016

[no comment made]


  • Would recommend
  • 02/05/2016

Just a thank you to Mr.Jose Gomes for the way he handled our purchase of our car.


  • Would recommend
  • 01/05/2016

[no comment made]


  • Would recommend
  • 01/05/2016

No. But I did not want finance, nor a test drive and I knew all about aftersales. My only grievance was the delay and inconvenience occasioned by Renault UK's inability to locate the car that I agreed to buy. I happily settled for a different car.


  • Would recommend
  • 26/04/2016

[no comment made]


  • Would recommend
  • 25/04/2016

[no comment made]


  • Would recommend
  • 23/04/2016


  • Wouldn't recommend
  • 21/04/2016

[no comment made]


  • Would recommend
  • 20/04/2016

id just like to say it was a pleasure dealing with daren nothing was a problem helped in every way not atall pushy I looked elsewhere and to be onest dealing with daren made me choose Renault tidy guy to be fare thank you adam


  • Would recommend
  • 18/04/2016

[no comment made]


  • Would recommend
  • 17/04/2016

[no comment made]


  • Would recommend
  • 16/04/2016

Excellent personal service from David Cornish & Luke McCarthy - couldn't praise them enough


  • Would recommend
  • 14/04/2016

[no comment made]


  • Wouldn't recommend
  • 07/04/2016

[no comment made]


  • Would recommend
  • 06/04/2016

Very impressed with the service we received. We noticed a few stone chips on the bonnet as we were inspecting the car before leaving and Lee Stuckey kindly had these sorted for us the following day and the half tank of fuel was a lovely surprise. Thank you


  • Would recommend
  • 04/04/2016

[no comment made]


  • Would recommend
  • 04/04/2016

Lovely staff great car very satisfied


  • Would recommend
  • 01/04/2016

[no comment made]


  • Would recommend
  • 30/03/2016

[no comment made]


  • Would recommend
  • 29/03/2016

[no comment made]


  • Would recommend
  • 27/03/2016

We weren't offered finance but we were asked how we would pay the difference between the part x and the new car. We said cash which negated the need for finance!


  • Would recommend
  • 27/03/2016

I would recommend the team to friends with the reservation of ensuring that any offer made by a salesman is signed for there and then. we were left disappointed by an assurance that the vehicle we wanted was available but then left with non return of phone calls and avoiding us due to the vehicle we wanted nit actually being available. Honesty at the beginning of the process would have been appreciated and acceptable. The situation was retrieved only due to excellent service from the manager to rectify the problems we had encountered due to the salesman.


  • Would recommend
  • 26/03/2016

[no comment made]


  • Would recommend
  • 24/03/2016

used Renault Cardiff many times, customer care is great and the service dept runs like clockwork.


  • Would recommend
  • 23/03/2016

[no comment made]


  • Would recommend
  • 23/03/2016

Couldn't test drive at the time as it was after 6pm. It was a used car so I presume the after sales department was the chap David who sold me the car.


  • Would recommend
  • 23/03/2016


  • Would recommend
  • 21/03/2016

[no comment made]


  • Would recommend
  • 17/03/2016

[no comment made]


  • Would recommend
  • 11/03/2016


  • Would recommend
  • 10/03/2016

[no comment made]


  • Would recommend
  • 09/03/2016

[no comment made]


  • Would recommend
  • 09/03/2016

[no comment made]


  • Would recommend
  • 07/03/2016

Fantastic service. jo Gomez was very helpful!


  • Would recommend
  • 06/03/2016

I advised I did not want finance.


  • Would recommend
  • 04/03/2016

[no comment made]


  • Would recommend
  • 04/03/2016

Lee was very helpful, friendly and professional.


  • Would recommend
  • 02/03/2016

No


  • Would recommend
  • 01/03/2016

No. The service from the salesman,Lee Stuckey, was excellent.


  • Would recommend
  • 27/02/2016

[no comment made]


  • Would recommend
  • 25/02/2016

I would like to say how well my sale with Renault was dealt with, the sales man, Jose Gomes was very helpful and explained everything at every stage. I have bought several cars over the years from various car shops, large and small and the sale at Renault was by far the best car sale experience I have had, where I felt complete trust in my purchase. I would definately consider buying my next car at Renault thanks to joe gomes.


  • Would recommend
  • 25/02/2016

[no comment made]


  • Would recommend
  • 21/02/2016

Lee who sold me my car was very professional, knew the product he was selling and took time to show me all the controls etc before driving off.


  • Would recommend
  • 20/02/2016

[no comment made]


  • Would recommend
  • 19/02/2016

Not sure if aftersales department is the same man we dealt with........Jo Gomes. He was an absolute professional in all respects and deserves a special mention for the care and attention he have us.


  • Would recommend
  • 19/02/2016

[no comment made]


  • Would recommend
  • 18/02/2016

[no comment made]


  • Wouldn't recommend
  • 15/02/2016

SOMEWHAT DISATISFIED WITH TRANSACTION DUE TO FAILURE TO PROVIDE ITEMS PROMISED IN ORIGINAL DISSCUSSION. DISCOVERY BROKEN GLASS POSSBILY WINDSCREEN INSIDE CABIN. UNFORTUNATELY HAVE BEEN HOSPITALISED FROM DAY AFTER PURCHASE AND WILL BE INCAPACITATED FOR SOME SIX WEEKS


  • Would recommend
  • 13/02/2016

Super service and help throughout. Second time bought a car with yourselves would definitely recommend.


  • Would recommend
  • 12/02/2016

[no comment made]


  • Would recommend
  • 09/02/2016

[no comment made]


  • Would recommend
  • 08/02/2016

[no comment made]


  • Would recommend
  • 07/02/2016

[no comment made]


  • Would recommend
  • 04/02/2016

[no comment made]


  • Would recommend
  • 04/02/2016

[no comment made]


  • Would recommend
  • 03/02/2016

[no comment made]


  • Would recommend
  • 02/02/2016

[no comment made]


  • Would recommend
  • 02/02/2016

[no comment made]


  • Would recommend
  • 01/02/2016

[no comment made]


  • Would recommend
  • 01/02/2016

[no comment made]


  • Would recommend
  • 31/01/2016

[no comment made]


  • Would recommend
  • 31/01/2016

[no comment made]


  • Would recommend
  • 30/01/2016

[no comment made]


  • Would recommend
  • 30/01/2016

[no comment made]


  • Would recommend
  • 29/01/2016

[no comment made]


  • Would recommend
  • 27/01/2016

[no comment made]


  • Would recommend
  • 26/01/2016

No, completely satisfied with all aspect of purchase.


  • Would recommend
  • 21/01/2016

Jose gomez was fantastic throughout the sale not once did he pressure sell. He was thorough answered all our questions and very helpful I would definitely recommend him.


  • Would recommend
  • 19/01/2016


  • Would recommend
  • 18/01/2016

[no comment made]


  • Wouldn't recommend
  • 17/01/2016

I had to actively seek a salesman despot them watching me waited noby the vehicle and looking at it in the cold for 10 minutes. The vehicle was scratched and damaged when I turned up to collect the car. The car was booked in for touch up and few other issues and warning lights on dashboard. When I turned up the woman at the reception desk was very unhelpful and uninterested. Despite driving the 35 miles back to Cardiff as requested I was told no time was had to look at the warning lights and issues and I was lucky that I had my paintwork sorted. I intend to take this further


  • Would recommend
  • 15/01/2016

finance was not offered as I informed the salesman I did not require it .The salesman Lee was informative but not pushy


  • Would recommend
  • 15/01/2016

[no comment made]


  • Would recommend
  • 13/01/2016

Hi known what I wanted when I went to look at the car .the staff were very helpful


  • Would recommend
  • 08/01/2016

We did not need a test drive as had driven over 700k whilst on holiday in a same model Clio. Also we live too far to use the after sales department so this is not a reflection on the service, which was excellent


  • Would recommend
  • 06/01/2016

Communication could have been better


  • Would recommend
  • 06/01/2016

[no comment made]


  • Would recommend
  • 30/12/2015

[no comment made]


  • Would recommend
  • 29/12/2015

[no comment made]


  • Wouldn't recommend
  • 27/12/2015

[no comment made]


  • Would recommend
  • 26/12/2015

[no comment made]


  • Would recommend
  • 26/12/2015

I was very happy with the sales team and love the car,everything went smothly.the first payment in Jan was a bit more than expected. David Cornish was an absolute star very professional informative and helpful


  • Would recommend
  • 21/12/2015

none


  • Would recommend
  • 14/12/2015

Smooth transaction dealt with by Daren via email & telephone. Would use again.


  • Would recommend
  • 11/12/2015

Yes. I have not recieved a copy of all my paper work / agreement, I was told it would be sent via email. Please could this be sent to me. Thanks.


  • Would recommend
  • 10/12/2015

No questions. Lee was helpful and friendly and great to deal with. I felt he was interested and wanted to get the car that suited my needs and I also felt like there was no pressure so it was a very comfortable environment


  • Would recommend
  • 07/12/2015

excellent service as always from Joe Gomez.


  • Would recommend
  • 05/12/2015

[no comment made]


  • Would recommend
  • 04/12/2015

I purchased my new pre registered vehicle from you and immediately noticed a defect on the interior roof. I am currently waiting for this to be rectified. In the process of this being done I have had to return my new car to the garage within the first week of owning it and have been left with a strong turps like smell within the vehicle as attempts to remove the defect failed. Again not expected on a new vehicle. At this time I am a slightly disappointed customer as I feel this defect should have been picked up when the car allegedly had a valet twice before I collected it.


  • Would recommend
  • 03/12/2015

[no comment made]


  • Would recommend
  • 02/12/2015

All staff very courteous and process made very simple , thank you


  • Would recommend
  • 02/12/2015

No


  • Would recommend
  • 01/12/2015

[no comment made]


  • Would recommend
  • 19/11/2015

[no comment made]


  • Would recommend
  • 18/11/2015

[no comment made]


  • Would recommend
  • 17/11/2015

[no comment made]


  • Would recommend
  • 17/11/2015

[no comment made]


  • Would recommend
  • 14/11/2015

[no comment made]


  • Would recommend
  • 04/11/2015

We are delighted with Clio I think this is our 4th one so Renault must be doing something right .I wasn't offered finance because if I cant afford the vehicle so be it!! What it is to be a rich pensioner............ Colin


  • Would recommend
  • 03/11/2015

I have no questions, what I would like to say is that this is our third Megane from Renault Cardiff and each time we were more than happy with service we received from every member of staff, we will be coming back for our next car. Thank you very much.


  • Would recommend
  • 03/11/2015

[no comment made]


  • Would recommend
  • 02/11/2015

[no comment made]


  • Wouldn't recommend
  • 01/11/2015

I would like to know why the car was not checked over thoroughly prior to my collecting it by an experienced mechanic. I have had a catalogue of problems since collecting it which I hope have now all been completed. I was also informed when I asked for the vehicle to be completely checked when it came back into your workshop that you 'do not go looking for work' I realise that this was not a jaguar I was purchasing but to me it is my means of transport and I need it to carry on my day to day life and would prefer not to have it in your workshop.


  • Wouldn't recommend
  • 01/11/2015

I would like to know why the car was not checked over thoroughly prior to my collecting it. I have had a catalogue of problems since collecting it which I hope have now all been com


  • Would recommend
  • 01/11/2015

[no comment made]


  • Would recommend
  • 01/11/2015

Great service, thanks.


  • Would recommend
  • 30/10/2015

[no comment made]


  • Would recommend
  • 29/10/2015

[no comment made]


  • Would recommend
  • 29/10/2015

[no comment made]


  • Would recommend
  • 28/10/2015

[no comment made]


  • Would recommend
  • 26/10/2015

[no comment made]


  • Would recommend
  • 26/10/2015

[no comment made]


  • Would recommend
  • 26/10/2015

I was really impressed with the buying process at the Cardiff branch. Stephen, who sold me the car, was friendly and very efficient in the whole process. I would certainly recommend buying a car from Renault Cardiff to my friends.


  • Would recommend
  • 25/10/2015

[no comment made]


  • Would recommend
  • 24/10/2015

[no comment made]


  • Would recommend
  • 19/10/2015

The car still has 12 months left to run on the Suzuki warranty.If I encounter any problems would you deal with them on my behave as I am your customer. Regards .


  • Would recommend
  • 19/10/2015

The car still has 12 months left on the Suzuki warranty.If I encounter any problems will you deal with them on my behave. Regards


  • Would recommend
  • 16/10/2015

[no comment made]


  • Would recommend
  • 14/10/2015

[no comment made]


  • Would recommend
  • 13/10/2015

Would like to know about service plan for car


  • Would recommend
  • 07/10/2015

[no comment made]


  • Would recommend
  • 07/10/2015

[no comment made]


  • Would recommend
  • 06/10/2015

[no comment made]


  • Would recommend
  • 06/10/2015

[no comment made]


  • Would recommend
  • 05/10/2015

[no comment made]


  • Would recommend
  • 05/10/2015

Not much in the way of negotiation over the price


  • Would recommend
  • 05/10/2015

[no comment made]


  • Would recommend
  • 30/09/2015

[no comment made]


  • Would recommend
  • 30/09/2015

[no comment made]


  • Would recommend
  • 29/09/2015

Everything went very smooth.


  • Would recommend
  • 29/09/2015

[no comment made]


  • Would recommend
  • 28/09/2015

Good customer service, friendly staff, everything needed explained in detail. Thank you.


  • Would recommend
  • 22/09/2015

[no comment made]


  • Would recommend
  • 18/09/2015

Been over a week now and was promised a call back as not got spare key fob but not heard anything . I phoned the branch yesterday and was asked to leave my contact details and someone would ring me back but still not heard anything , so slightly disappointed to not be kept up to date


  • Would recommend
  • 17/09/2015

[no comment made]


  • Would recommend
  • 17/09/2015

[no comment made]


  • Would recommend
  • 17/09/2015

[no comment made]


  • Would recommend
  • 17/09/2015

[no comment made]


  • Would recommend
  • 16/09/2015

[no comment made]


  • Would recommend
  • 15/09/2015

would like to say that we were treated with pleasant mannerism, courteously, and professional service by Mr Joe cortez and Mr Luke Mcartney and like to thank them they were not pushy just very professional. thank you.


  • Would recommend
  • 13/09/2015

No further questions. The staff were very helpful and supportive. I am very grateful for their assistance. I particularly liked the personalised film of the car being emailed to me.


  • Wouldn't recommend
  • 13/09/2015

Yes, I was why having told the garage I couldn't pick up the car due to having major surgery, and the car being delivered to my home, why was it hat a cheque sent to me had no postage on, and I had to disregard my doctors instructions, so obviously not covered by insurance, I had to drive 6 mile round trip and pay the postage.on a letter that your company did not put a stamp on. I therefore was forced to break the law, and drive uninsured due to your companies bad administrative service.


  • Wouldn't recommend
  • 13/09/2015

Yes, I was why having told the garage I couldn't pick up the car due to having major surgery, and the car being delivered to my home, why was it hat a cheque sent to me had no postage on, and I had to disregard my doctors instructions, so obviously not covered by insurance, I had to drive 6 mile round trip and pay the postage.on a letter that your company did not put a stamp on. I therefore was forced to break the law, and drive uninsured due to your companies bad administrative service.


  • Would recommend
  • 13/09/2015

Both Lee & the gentleman in the back office were lovely to deal with. Pleasant, helpful and no hard sell, which was I really appreciate. Clare


  • Would recommend
  • 12/09/2015

I was not offered a test a drive as I had previously driven a Captur at my local dealership in Hereford. I was not introduced to the aftersales department as I will probably never need again as I have a Renault dealer less than a mile away from my home in Hereford.


  • Would recommend
  • 11/09/2015

I bought insurance at the time I bought the Colt from your Cardiff branch. That was three weeks ago. I have not yet received the insurance documents , though Cardiff was advised of this a week ago. Also there was only one car key supplied with the Colt. Is this usual ? A second key would have been appreciated. . 11.9.15.


  • Would recommend
  • 08/09/2015

[no comment made]


  • Would recommend
  • 08/09/2015

No further questions but I would like to say what an excellent service I received from Jose & John Stokes in the service centre always looks after us and goes that one step further.


  • Would recommend
  • 07/09/2015

I am very pleased with the service and the car.


  • Would recommend
  • 06/09/2015

[no comment made]


  • Would recommend
  • 06/09/2015

I was looking at Autotrader for a Grand Scenic and I came across 2 at your dealership but one had already been sold. If you can look at taking them off Autotrader as soon as they are sold it would help your customers in that they would not waste their time and not raise their expectations.


  • Would recommend
  • 04/09/2015

Why oh why did you put in to top satnav with full UK postcodes and have a 15" spare tyre as standard ? Superb car normal renault comfort marked out would have 12/10. Now complete spoiled marked 7/10


  • Would recommend
  • 02/09/2015

[no comment made]


  • Would recommend
  • 26/08/2015

[no comment made]


  • Would recommend
  • 21/08/2015

no


  • Would recommend
  • 20/08/2015

[no comment made]


  • Wouldn't recommend
  • 17/08/2015

We were told by the sales advisor that he would be arranging some floor mats to be sent to our local Renault Retail branch. However, he has not been in contact since, and has not returned my calls or emails to enquire as to when the items will be available. Not the best aftercare!


  • Would recommend
  • 16/08/2015

[no comment made]


  • Would recommend
  • 14/08/2015

[no comment made]


  • Wouldn't recommend
  • 10/08/2015

[no comment made]


  • Would recommend
  • 08/08/2015

[no comment made]


  • Would recommend
  • 06/08/2015

[no comment made]


  • Would recommend
  • 06/08/2015

Wasn't introduced to Aftersales as not local and also work for a renault dealer.


  • Would recommend
  • 06/08/2015

No


  • Would recommend
  • 05/08/2015

[no comment made]


  • Would recommend
  • 04/08/2015

[no comment made]


  • Would recommend
  • 04/08/2015

[no comment made]


  • Would recommend
  • 03/08/2015

[no comment made]


  • Would recommend
  • 03/08/2015

[no comment made]


  • Would recommend
  • 30/07/2015

[no comment made]


  • Would recommend
  • 27/07/2015

[no comment made]


  • Would recommend
  • 23/07/2015

there was no point in meeting the aftersales dept as I live so far away


  • Would recommend
  • 21/07/2015

[no comment made]


  • Would recommend
  • 21/07/2015

Joe was amazing, very helpful and patient. Didn't feel pressured into anything unlike other car shops I visited. Extremely happy with the service and very greatfull and sooo happy with my car :)


  • Would recommend
  • 16/07/2015

No questions but two comments 1. I was told where aftersales was located but not 'introduced' as such. Given the distance I live from Cardiff it is unlikely I will use aftersales. 2. Throughout completing the paperwork at the salesman's desk his radio was playing. This was distracting and is not, in my view, not professional. It is not the environment in which I would choose to conduct business. At the very least I would have expected to be asked if I would prefer the radio to be switched off.


  • Would recommend
  • 16/07/2015

[no comment made]


  • Would recommend
  • 14/07/2015

[no comment made]


  • Would recommend
  • 13/07/2015

No


  • Would recommend
  • 12/07/2015

[no comment made]


  • Would recommend
  • 09/07/2015

[no comment made]


  • Would recommend
  • 08/07/2015

[no comment made]


  • Would recommend
  • 07/07/2015

my experience purchasing my Renault with your Mr Lee Stucky in sales was very professional.at no time did I feel under any form of pressure.every thing was explained to myself clearly.I felt I left Cardiff Renault having made a new friend.


  • Wouldn't recommend
  • 06/07/2015

[no comment made]


  • Would recommend
  • 06/07/2015

[no comment made]


  • Would recommend
  • 06/07/2015

[no comment made]


  • Would recommend
  • 06/07/2015

[no comment made]


  • Would recommend
  • 03/07/2015

[no comment made]


  • Would recommend
  • 02/07/2015

Excellent staff. Very pleased withe the service and my lovely new car


  • Would recommend
  • 01/07/2015

[no comment made]


  • Would recommend
  • 30/06/2015

No Questions but customer service for a long distance sale from Steve was very good , you should give him a oat on the back!


  • Would recommend
  • 30/06/2015

We were offered finance but we decided to pay the full amount on the day we took possession of the car.


  • Would recommend
  • 28/06/2015

[no comment made]


  • Would recommend
  • 28/06/2015

[no comment made]


  • Would recommend
  • 27/06/2015

[no comment made]


  • Would recommend
  • 27/06/2015

[no comment made]


  • Would recommend
  • 26/06/2015

Sales executive Joe Gomes was very helpful and professional.


  • Would recommend
  • 26/06/2015

Sales executive Joe Gomes was very helpful and professional.


  • Would recommend
  • 26/06/2015

We were offered finance but declined. We decided to pay full amount on hand over


  • Would recommend
  • 26/06/2015

[no comment made]


  • Would recommend
  • 26/06/2015

[no comment made]


  • Would recommend
  • 22/06/2015

I would like to say that your salesman Joe Gomez was very helpful and professional. He spent time with me going through the car before I took it home. I would like you to give him my thanks and best wishes.


  • Would recommend
  • 21/06/2015

[no comment made]


  • Would recommend
  • 19/06/2015

[no comment made]


  • Would recommend
  • 18/06/2015

Why Do Renault not make the Clio with the option of a 1.4cc petrol engine? I believe that a 1.4 engine would transform the Clio from a good drive to a great drive.


  • Would recommend
  • 18/06/2015

[no comment made]


  • Would recommend
  • 15/06/2015

[no comment made]


  • Would recommend
  • 15/06/2015

[no comment made]


  • Would recommend
  • 15/06/2015

[no comment made]

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