Renault Retail Group Price Match Promise Terms and Condition

If you can find a similar car advertised at the lower price, we will refund the price difference.*

*If you can find a similar used car advertised at a lower price at a competitor dealer within a 50 mile radius outside the Renault Retail Group for less within 5 days of placing your order with Renault Retail Group we will refund the difference in price.  Claims submitted under the Price Guarantee must be accompanied by a genuine written retail quotation from a main franchise UK dealer,

To qualify for Price Match Promise the vehicle should be ‘like for like’, which means it needs to be exactly the same terms and the price offered must be lower overall, including, the following:

  • Price of the vehicle
  • Delivery charges
  • On the road PDI (pre-delivery inspection)
  • Vehicle tax
  • Minimum of 6 months MOT
  • Make
  • Model
  • Variant  and engine size
  • Year of registration and same plate
  • Have a similar number of previous owners
  • Have same optional extras or accessories such as satellite navigation, blue tooth,
  • Mileage of the vehicle must be within 1000 miles

Price match promise is only valid for Retail cars and retail customers.  Price match promise exclude the following vehicles:

  • Vehicles with delivery mileage (under 100 miles)
  • Ex-demonstrator  vehicle
  • Commercial vehicles
  • Electric vehicles

If the vehicle qualify for the Price Match Promise, Renault Retail Group will at its discretion either refund the price difference, or reduce the order by the price difference, provided that the Customer can provide evidence in a form of written invoice or quotation from a franchised dealer that a similar vehicle is available at a lower price on a ‘Like for Like’ basis within 5 Days from the placing the order with Renault Retail Group. Price difference means the difference in Price displayed on the Order and the Price of the like for like vehicle.

Franchise dealer with the lower prices offered must be within 50 miles of the Renault Retail Group Dealership where you found your car.

If the vehicle qualifies for the Price Match promise, any refund made to the Customer as a result of a price promise claim made under the Price Match promise shall be paid in £ pounds sterling via an electronic transfer to the Customers designated bank account or via cheque, within 30 Days of a claim being validated.  Renault Retail Group reserves the right to vary the terms and conditions of the Price Match Promise at any time.


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