Terms and Conditions

Renault Retail Group are authorised and regulated by the Financial Conduct Authority. All offers are subject to terms and conditions. Renault Retail Group reserve the right to change or cancel offers without notice. All images and specifications shown are for illustrative purposes and should be confirmed with your local dealership.

All calls to and from Renault Retail Group may be recorded for quality and training purposes.

Finance provided by Renault Finance, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands) and over 18. Offers based on 6000 miles pa, excess mileage 8p per mile inc. VAT. National and additional Deposit contributions are available with 4.9% APR representative Renault PCP Finance only and is £1,260 on Kadjar S Edition, £1,250 on Kadjar GT line, £900 on Kadjar Iconic range and £350 on Kadjar Play £350. Terms and conditions apply. Additional dealer deposit contribution offers are available to private retail customers for vehicles ordered by 1st July 2019 and registered before 30th September 2019. Offers cannot be used with other schemes or finance offers. Renault Retail Group UK Ltd reserves the right to withdraw or amend this offer at any time, without notice.

Renault Retail Group is authorised and regulated by the Financial Services Authority. Price Promise based on written quotations from authorised and recognised garages on like-for-like services within a five mile radius of a Renault Retail Group Dealership. All offers are subject to terms and conditions. Renault Retail Group reserve the right to change or cancel offers without notice. MOT restricted to class IV (4) MOT’s and booking by appointment is required. AA cover only applies to vehicles up to 7 years old. Service offer applies to vehicles over 3 years old and under 2.0 litre engines. Excludes FAP, RenaultSport and LCV engines.

FIXED PRICE SERVICING TERMS & CONDITIONS

All prices quoted are recommended retail prices specific to the selected dealership and include VAT at the prevailing rate. Prices may vary depending on model and servicing requirement. All prices are correct at time of publication and may be subject to change at any point without notice. All offers exclude the Z.E. range.

1 Additional parts may be required according to the maintenance programme (not included in stated price). Excludes V6 engines. Consult your Renault Dealer for the correct specification for your vehicle.

2 MOT excludes Northern Ireland and Class 7

3 Offer available to customers who own a Renault car over 48 months old who are new Renault Service department customers. The Express Service consists of an oil & filter change and a 25-point visual inspection.
Service carried out using Renault Approved Parts. Additional parts may be required. Participating dealers only. Price includes VAT at the prevailing rate. Excludes ZE vehicles and V6 engines.

FIXED PRICE CAMBELT CHANGE TERMS & CONDITIONS

All prices quoted are recommended retail prices specific to the selected dealership and include VAT at the prevailing rate. All prices are correct at time of publication and may be subject to change at any point without notice. All offers exclude the Z.E. range.

Offer only eligible on payments made by direct debit and a deposit will be requested by your dealer on the day. The full terms and conditions of the flexible payment agreement will be presented to you at the dealership upon arrival. Offer excludes the LCV, Renaultsport and Z.E. range.

MOT failure

An MOT lasts a year, but you can have an MOT carried out up to a month (less one day) before the current MOT certificate expires. You can check the MOT status of a vehicle online.

If your car fails its MOT:

  • You will be given a refusal of MOT certificate (VT30)
  • Your vehicle must be repaired and retested to comply with MOT standards
  • You may not be covered by your insurance, so you are advised not to drive it, except to an approved test centre or a garage for repairs.

Your refusal of MOT certificate will state why your vehicle failed its MOT and what needs to be fixed in order for it to pass. The repairs needed could be specialised such as welding jobs or emissions failures, so it may not be possible to make them there and then.

If your car can be tested, repaired and retested at the same location within a 10-working day period then there should be no additional charge for retesting, this is known as a partial re-examination. Although, there are certain repairs that cannot be fixed under a partial re-examination.

A partial re-examination will check the items that the car failed on in the original MOT test as long as they are one or more of the following items.

Payment Assist Terms & Conditions

– Parties

The Agreement shall be between Payment Assist Ltd, (Registered and Correspondence Address: Unit 5A, Digby Drive, Melton Mowbray, Leicester LE13 0RQ) and the Customer named on the recurring transaction authority

– Definitions

The words below have the following meaning in this Agreement:

  • “Act” is the Consumer Credit Act 1974
  • “Amount of credit” is the amount of invoice shown on the recurring transaction authority overleaf
  • “you”/”your” means the borrower
  • “we”/”us”/”our” means Payment Assist Ltd, its successors and assigns
– Communications

Unless otherwise agreed, all communications and documentation in relation to this Agreement will be in English

– Collection of repayments

The repayment of the facility will be made from recurring monthly debits from your debit card as set out in the recurring transaction authority. A signed recurring transaction authority (overleaf) is required to be completed to allow this facility to be put in place.

– Your costs for obtaining the facility

The facility is set up as an interest free facility. There are no charges for obtaining this facility or interest costs for the term of the facility provided the repayments are made in line with the recurring transaction authority. The Total amount payable is equal to the Amount of credit, with no Charge for credit.

– Late payment charges

Charges will be payable on each occurrence of one or more of the following events:

  • Returned/recalled or declined payment; £10
  • Letters sent to you as a result of a breach of your credit agreement; £15
  • Telephone call in respect of late payment; £10
  • Issue of default notice; £20
  • Transfer of your account from Collections to Debt Recovery; £25
  • Alteration of terms from those agreed will be dealt with and charged on a case by case basis
  • We may also charge our reasonable legal costs and disbursements for enforcing any term of the agreement
  • You must pay us on demand the amount of any reasonable expenses or cost incurred as a result of any misleading or inaccurate information given in connection with the agreement

These charges will be incorporated into the debt owed and will be debitted from the debit card provided in the recurring transaction authority

– Your right to withdraw

If you wish to withdraw from this Agreement you can do so, please notify us in writing to Payment Assist Ltd, Unit 5A, Digby Drive, Melton Mowbray, Leicester LE13 0RQ or over the phone on 01664 503151.

You must repay the amount you owe us either by cheque or by debit card. The amount you owe us will be the balance of the facility, with no interest charged. If you do not repay the amount you owe us within 30 calendar days from the date you notified us of your intention to withdraw, we will recover it as a debt through the courts.

– Assignability

We may assign and transfer this agreement or all or any part of its rights hereunder to any person, firm or corporation without limitation, and this agreement shall be binding upon and inure to the benefit of the parties hereto and their successors, representatives and assigns forever. Payment Assist Ltd expressly prohibits the assigning of the rights under the agreement by the borrower.

– Your right to request a statement

Should you require a paper statement, please request this in writing to Payment Assist Ltd, Unit 5A, Digby Drive, Melton Mowbray, Leicestershire LE13 0RQ

– Partial Early Repayment or Full Early Settlement

Should you wish to repay part or all of the facility early, please send the request in writing to Payment Assist Ltd, Unit 5A, Digby Drive, Melton Mowbray, Leicester LE13 0RQ or by calling us on 01664 503151.

As there is no interest charged to the facility, the balance will reduce by the amount of the repayment.

– Our right to demand earlier payment

We may demand immediate and full repayment of your facility if:

  • The information provided when you applied for the facility was false or incorrect
  • You are more than 14 days overdue with any amount you owe us
  • If you become bankrupt
  • If you become insolvent

If you fall behind with your repayments we may pass information about the amount you owe to a credit reference agency. Credit reference agencies record this information and companies may use it to assess any future loan/credit applications you might make. This may affect your ability to get credit.

– Missing or underpayment

The consequences of not making your agreed payments are that the account will be in default and

  • We may register your details with credit reference agencies
  • You may find it difficult to obtain credit in the future
  • Legal proceedings may be taken against you

If you are having any difficulties in making payments under your Agreement please contact us.

– Refunds

All refunds relating to the invoice associated to this authority, either directly or indirectly, will be paid to Payment Assist Ltd and offset against the outstanding balance.

– Change of Address

You will notify us in writing within 7 days of any change in your address

– Complaints

If you wish to make a complaint please write to Complaints Department, Payment Assist Ltd, Unit 5A, Digby Drive, Melton Mowbray, Leicester LE13 0RQ

– Law

Unless we agree otherwise, the Law of the residence of the borrower will apply

– GDPR

Our GDPR policy is available online at https://www.payment-assist.co.uk/gdprpolicy. Should you wish to remove your data in line with Article 18 of the policy, please email compliance@payment-assist.co.uk to undertake this process.

BESPOKE4YOU information we receive and store on our website affords you many advantages. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide to both enhance and give you your own unique customer journey. We can respond easier and faster to your requests, and it will also help our communication with you.

BUSINESS USERS ONLY. Finance provided by Finance provided by Renault Finance, PO Box 495, Watford, WD17 1BR. Subject to status Guarantees and indemnities may be required. You must be 18 or over and a UK resident (excluding Isle of Man and Channel Islands) Contract Hire rates are based on 10,000 miles per annum and 48 months (6+47 rental). At the end of the contract you will not own the vehicle. Further charges may apply subject to mileage and condition at end of contract. Terms and conditions apply. Contract hire rates exclude VAT. Non-maintenance offers available on new vehicles when ordered from 2 July 2019 to 30th September 2019 and registered by 31 December 2019.

– Clio

Offers cannot be used with other schemes or finance offers and are available on featured new vehicles when ordered and registered by 30th September 2019. Participating dealers only.

Finance provided by RCI Financial Services Limited, PO Box 149, Watford WD17 1FJ. Subject to status. Guarantees and indemnities may be required. You must be at least 18 and a UK resident (excluding the Isle of Man and Channel Islands). Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Our dealership introduces customers to a limited number of financial providers including RCI Financial Services Ltd. Model shown has optional i.d. metallic paint at £495.

Deposit contribution will be displayed on the final invoice as a discount.

– Captur

Offers cannot be used with other schemes or finance offers and are available on featured new vehicles when ordered and registered by 30th September 2019. Participating dealers only.

Cars shown may have optional metallic paint, available at an additional £495 (or £595 for i.d. paint), plus £300 for painted roof on Captur.

Finance provided by RCI Financial Services Limited, PO Box 149, Watford WD17 1FJ. Subject to status. Guarantees and indemnities may be required. You must be at least 18 and a UK resident (excluding the Isle of Man and Channel Islands). Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Our dealership introduces customers to a limited number of financial providers including RCI Financial Services Ltd. Model shown has optional i.d. metallic paint at £495.

Deposit contribution will be displayed on the final invoice as a discount.

– Megane

Offers cannot be used with other schemes or finance offers and are available on featured new vehicles when ordered and registered by 30th September 2019. Participating dealers only.

Cars shown may have optional metallic paint, available at an additional £495 (or £595 for i.d. paint), plus £300 for painted roof on Captur.

Finance provided by RCI Financial Services Limited, PO Box 149, Watford WD17 1FJ. Subject to status. Guarantees and indemnities may be required. You must be at least 18 and a UK resident (excluding the Isle of Man and Channel Islands). Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Our dealership introduces customers to a limited number of financial providers including RCI Financial Services Ltd. Model shown has optional i.d. metallic paint at £495.

Deposit contribution will be displayed on the final invoice as a discount.

– Scenic

Offers cannot be used with other schemes or finance offers and are available on featured new vehicles when ordered and registered by 30th September 2019. Participating dealers only.

Cars shown may have optional metallic paint, available at an additional £495 (or £595 for i.d. paint), plus £300 for painted roof on Captur.

Finance provided by RCI Financial Services Limited, PO Box 149, Watford WD17 1FJ. Subject to status. Guarantees and indemnities may be required. You must be at least 18 and a UK resident (excluding the Isle of Man and Channel Islands). Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Our dealership introduces customers to a limited number of financial providers including RCI Financial Services Ltd. Model shown has optional i.d. metallic paint at £495.

Deposit contribution will be displayed on the final invoice as a discount.

– Kadjar

Offers cannot be used with other schemes or finance offers and are available on featured new vehicles when ordered and registered by 30th September 2019. Participating dealers only.

Cars shown may have optional metallic paint, available at an additional £495 (or £595 for i.d. paint), plus £300 for painted roof on Captur.

Finance provided by RCI Financial Services Limited, PO Box 149, Watford WD17 1FJ. Subject to status. Guarantees and indemnities may be required. You must be at least 18 and a UK resident (excluding the Isle of Man and Channel Islands). Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Our dealership introduces customers to a limited number of financial providers including RCI Financial Services Ltd. Model shown has optional i.d. metallic paint at £495.

Deposit contribution will be displayed on the final invoice as a discount.

– Twingo

Offers cannot be used with other schemes or finance offers and are available on featured new vehicles when ordered and registered by 30th September 2019. Participating dealers only.

Finance provided by RCI Financial Services Limited, PO Box 149, Watford WD17 1FJ. Subject to status. Guarantees and indemnities may be required. You must be at least 18 and a UK resident (excluding the Isle of Man and Channel Islands). Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Our dealership introduces customers to a limited number of financial providers including RCI Financial Services Ltd. Model shown has optional i.d. metallic paint at £495.

Deposit contribution will be displayed on the final invoice as a discount.

– Zoe

Renault ZOE offer includes the UK government’s plug-in car grant (PiCG). ZOE monthly payment of £89 per month excludes mandatory battery hire from £80 per month, based on 7500 miles per year, excess miles 7.5p per mile including VAT. You will not own the battery.

Retail offers on Zoe are only valid for orders and government grant applications by 30th September 2019

Finance provided by RCI Financial Services Limited, PO Box 149, Watford WD17 1FJ. Subject to status. Guarantees and indemnities may be required. You must be at least 18 and a UK resident (excluding the Isle of Man and Channel Islands). Offer based on 7500 miles pa, excess mileage 7.5p per mile inc VAT. Terms and conditions apply. Our dealership introduces customers to a limited number of financial providers including RCI Financial Services Ltd. Model shown has optional i.d. metallic paint at £495.

Deposit contribution will be displayed on the final invoice as a discount.

The EasyLife Service Plan (“EasyLife Service Plan”) will expire when the vehicle reaches the age or mileage limit from date of first registration (whichever comes sooner) as specified in the EasyLife Service Plan. Services must be carried out in line with the manufacturer’s minimum maintenance programme requirements and servicing intervals within +/- 1 month or 1,000 miles at a Renault Approved outlet. Servicing does not include wear and tear parts including but not limited to brakes, tyres and wiper blades. All prices quoted are MRRP. The EasyLife Service Plan cannot be part exchanged, refunded or transferred.

TRANSFERABILITY: The EasyLife Service Plan is not transferable to another vehicle, but should the vehicle be sold whilst the EasyLife Service Plan is still active, the remaining cover transfers to the new owner.

CANCELLATIONS: You have 14 days from the date you purchased your EasyLife Service Plan to cancel it. If you have changed your mind and wish to cancel, please email info@renault-aftersales.co.uk
Figures correct at time of going to publication and available at participating dealers only. All prices include VAT.

*The EasyLife Service Plan offer is available on all retail vehicles excluding LCV’s. Valid at participating Renault dealers only or Renault.co.uk and may be purchased up to 12 months after registration or before the first service (whichever is sooner). Vehicles must be ordered and registered between 21st December 2018 and 30th September 2019.

**The EasyLife Service Plan is available on eligible retails vehicles (excluding pre-registered vehicles and LCVs) on a 36 or 48 monthly payment option and are only available at point of signing a finance agreement provided by Renault Finance, Rivers Office Park, Denham Way, Rickmansworth, WD3 9YS. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands) and over the age of 18 to apply for finance. Terms & Conditions apply.

Renault Zoe

A separate battery hire agreement is a mandatory requirement of the credit agreement. Monthly battery hire rentals paid in addition to repayments under the credit agreement. Minimum duration of battery hire agreement is 12 months. If vehicle is disposed of at any time the battery hire agreement has to be transferred to the new vehicle purchaser whether a motor trader or private individual. Liability for battery hire rentals will only cease once the transfer has been completed. There is no ownership option for the battery. If the vehicle is retained after the credit agreement has been fully paid then the battery hire will continue up to a maximum of 72 months and be renewed thereafter until a battery hire transfer (as described above) is completed.

Deposit contribution is available to new Renault Finance customers when taking Renault Selections Finance on a Zoe (excluding ZOE Expression). Offers cannot be used with other schemes or finance offers and are available on featured new vehicles when ordered and registered by 30th June 2019. Participating dealers only.

Renault Zoe offer includes the UK government’s plug-in car grant (PiCG) at the current rate, but excludes mandatory battery hire (from £80 per month, 7500 miles per year. Excess mileage 7.5p per mile, invoiced quarterly).

Renault contribution includes additional Z.E. event saving of £1,000 for ZOE models. Finance provided by Renault Finance, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands) and over 18. Offer based on 6,000 miles pa, excess mileage 8p per mile Inc. VAT. Terms and conditions apply. Offers cannot be used with other schemes or finance offers. Prices and offers shown are available on specified new vehicles when ordered by 31st July 2019, and registered before 31st October 2019. Participating dealers only.Total monthly payment includes mandatory battery hire from £69 per month for the Z.E. 40 battery, based on 6,000 per annum, excess mileage will be charged at 8p/mile including VAT. You will not own the battery. See here for more information. Vehicle pricing and offers quoted are subject to availability of Government Plug in Car Grant of 35%, up to a maximum of £3,500.

Renault Financial Services offers a range of flexible and competitive HP and Selections (PCP) finance solutions to suit your needs.Renault Selections is a PCP arrangement (Personal Contract Purchase) that allows you to enter into an agreement over a set period of time (usually 3 years) with an agreed maximum mileage. With low deposits and negotiable monthly payments, it is a more flexible alternative to other finance packages.At the end of the term you can choose from these options:

  • Keep Your Renault

    You can own the car outright by paying the Optional Final Payment.

  • Return Your Renault

    When the contract term comes to an end, you can simply return the car with nothing else to pay, subject to it being in a reasonable condition. The advantage of this approach is that there is no need to pay the “Optional Final Payment”. Where a vehicle is returned in a condition that is considered by us to be below the anticipated standard for age and mileage at the end of the contract, charges may be applied to bring the vehicle to the required condition.

  • Drive A New Renault

    The value of the car at the end of the agreement can be offset against the Optional Final Payment to contribute towards the deposit on your next vehicle.

  • Important Note

    The first monthly payment is in addition to a £99 acceptance fee unless otherwise stated. The optional final payment is subject to a credit facility fee of £139 and option to purchase fee of £10 unless otherwise stated. These do not apply to 0% Finance Offers.

Finance is subject to status. A guarantor may be required. You will be liable to pay for any accidental damage to the vehicle or excess wear and tear, with regard to its age and mileage. If the agreed mileage is exceeded a charge of 8p per mile will be made. You must be at least 18 and a UK resident (excluding the Channel Islands and the Isle of Man) to apply for finance. Finance provided by RCI Financial Services Limited, P.O. Box 493, Watford WD17 1FJ.

Hire Purchase

Hire Purchase is a finance loan agreement, under which, you, obtain legal title to the car, once all finance repayments have been made (it’s also known as a consumer loan). However, for tax purposes, you are regarded as the owner of the vehicle from the outset.

To apply for finance or further enquiries please contact us.

Finance

Monthly payments and deposits quoted within our website are based on Renault Selections PCP. Finance provided by RCI Financial Services Ltd. PO Box 149, Watford, WD17 1FJ. Finance is not available in conjunction with other Renault scheme or Renault Finance offers, see your local Renault Retail Group dealership for more details.

*Where specific “cash or finance” offers are shown, this offer relates only to those specific versions, and is not available on other models/versions in the range.

– Kadjar

*Finance provided by RCI Financial Services Limited, PO Box 149, Watford WD17 1FJ. Subject to status. Guarantees and indemnities may be required. You must be at least 18 and a UK resident (excluding the Isle of Man and Channel Islands). Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Our dealership introduces customers to a limited number of financial providers including RCI Financial Services Ltd.

— Dynamique Nav 1.2 TCE & Dynamique Nav DCI Finance Offers

Offer based on 4000 miles pa, excess mileage 8p per mile inc VAT.

†The 2016 4+ package applies to new vehicles when ordered from a UK Renault-approved dealer from 1 January 2016. All vehicles provided with 4 years’ warranty and Renault Assistance as standard. Warranty 4 years/100,000 miles (whichever comes first). For full Renault Warranty terms and conditions visit www.renault.co.uk/warranty. For Renault Assistance terms and conditions visit www.renault.co.uk/assistance. For more information on 4+ visit www.renault.co.uk/4plus.

Offers cannot be used with other schemes or finance offers and are available on featured new vehicles when ordered and registered by 31st December 2018. Participating dealers only.

– Clio

Offers cannot be used with other schemes or finance offers and are available on featured new vehicles when ordered and registered by 31st December 2018. Participating dealers only.

Finance provided by RCI Financial Services Limited, PO Box 149, Watford WD17 1FJ. Subject to status. Guarantees and indemnities may be required. You must be at least 18 and a UK resident (excluding the Isle of Man and Channel Islands). Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Our dealership introduces customers to a limited number of financial providers including RCI Financial Services Ltd. Model shown has optional i.d. metallic paint at £495.

— Dynamique Nav 1.2 & Dynamique S Nav TCE

Offer based on 4000 miles pa, excess mileage 8p per mile inc VAT.

– Twingo

Offers cannot be used with other schemes or finance offers and are available on featured new vehicles when ordered and registered by 31st December 2018. Participating dealers only.

Finance provided by RCI Financial Services Limited, PO Box 149, Watford WD17 1FJ. Subject to status. Guarantees and indemnities may be required. You must be at least 18 and a UK resident (excluding the Isle of Man and Channel Islands). Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Our dealership introduces customers to a limited number of financial providers including RCI Financial Services Ltd.

— Play Sce-70

Offer based on 3000 miles pa, excess mileage 8p per mile inc VAT.

– Captur

Offers cannot be used with other schemes or finance offers and are available on featured new vehicles when ordered and registered by 31st December 2018. Participating dealers only.

Cars shown may have optional metallic paint, available at an additional £495 (or £595 for i.d. paint), plus £300 for painted roof on Captur.

Finance provided by RCI Financial Services Limited, PO Box 149, Watford WD17 1FJ. Subject to status. Guarantees and indemnities may be required. You must be at least 18 and a UK resident (excluding the Isle of Man and Channel Islands). Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Our dealership introduces customers to a limited number of financial providers including RCI Financial Services Ltd. Model shown has optional i.d. metallic paint at £495.

— Dynamique Nav TCe

Offer based on 4000 miles pa, excess mileage 8p per mile inc VAT.

– Zoe

Renault ZOE offer includes the UK government’s plug-in car grant (PiCG). ZOE monthly payment of £89 per month excludes mandatory battery hire from £80 per month, based on 7500 miles per year, excess miles 7.5p per mile including VAT. You will not own the battery.

Offers cannot be used with other schemes or finance offers and are available on featured new vehicles when ordered and registered by 31st December 2018. Participating dealers only.

Finance provided by RCI Financial Services Limited, PO Box 149, Watford WD17 1FJ. Subject to status. Guarantees and indemnities may be required. You must be at least 18 and a UK resident (excluding the Isle of Man and Channel Islands). Offer based on 7500 miles pa, excess mileage 7.5p per mile inc VAT. Terms and conditions apply. Our dealership introduces customers to a limited number of financial providers including RCI Financial Services Ltd. Model shown has optional i.d. metallic paint at £495.

Financial Ombudsman

Whilst we aim to achieve a high level of service, if you have any complaints about our credit brokerage service or our service in arranging insurance, please contact the branch General Manager. If we cannot settle your complaint you may be entitled to refer it to the Financial Ombudsman Service. You can contact the Financial Ombudsman Service by telephone on 0845 080 1800 and further information is available at www.financial-ombudsman.org.uk.

Click here to view our Gender Pay Gap Report 2017.

Click here to view our Gender Pay Gap Report 2018.

Renault Retail Group UK Limited is authorised and regulated by the Financial Conduct Authority. We are permitted to arrange and advise on insurance, deal as an agent of insurers, and assist in claims handling with respect to this type of insurance.
We provide advice and information to customers about a number of insurers with respect to insurance. Ask us for a list of the insurers we deal with. You can check these details on the FCA’s Register by visiting the website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768.

Financial Ombudsman

Whilst we aim to achieve a high level of service, if you have any complaints about our credit brokerage service or our service in arranging insurance, please contact the branch General Manager.
If we cannot settle your complaint you may be entitled to refer it to the Financial Ombudsman Service. You can contact the Financial Ombudsman Service by telephone on 0845 080 1800 and further
information is available at www.financial-ombudsman.org.uk.

Advance Payment (AP) offers are valid for Motability applications between 1 July to 30 September 2019 and are correct at the time of publication. Motability customers agree to pay all or part of the Motability Allowance (DLA or WPMS) depending on their choice of vehicle, for the duration of their contract hire or hire purchase agreement.

Motability is a trade mark of Motability. Registered charity number 299/45.

The Advance Payments are correct at the time of going online or when the site pages are updated. Whilst we make every effort to ensure that the information on the site is the most recent and correct, from time to time the specifications of vehicles, services and prices can change without notice.

Available to retail customers at participating dealers only. All figures correct at time of publication on this website. E.& O.E. Offers not available in conjunction with any other offers. Renault Retail Group reserves the right to change amend or withdraw any offer on it’s vehicles or products without advance notice. Cars shown may have optional metallic paint which is an additional cost option.

New Passenger Car “On The Road” prices include 12 months Government Vehicle Excise Duty (VED) determined by CO2 emissions figure of the vehicle and its fuel type, £55 Government First Registration Fee, number plates and delivery to dealer.

New Light Commercial Van & Passenger Minibus “On The Road” prices are subject to additional charges for VAT at the prevailing rate, delivery to dealer, Government Vehicle Excise Duty (VED) which is determined by CO2 emissions figure of the vehicle and its fuel type and a £55 Government First Registration Fee.

Although every effort has been made to ensure that the New vehicle information contained within this website is as accurate and up to date as possible, Renault UK Ltd reserves the right to modify its models without notice. These modifications may include the characteristics, specifications, equipment and accessories. As such, some vehicle specification information contained within this site may become out of date or inaccurate in some specific respects from time to time, in that such characteristics, specifications, equipment, or accessories may be changed after the date of this website being updated and as such will differ from the descriptions given. It is therefore imperative that you check with your local Renault Retail Group dealership before concluding your order for the purchase of any new vehicle, that the characteristics, specifications, equipment or accessories advertised on this website are the same on the vehicle of your choice and fully meet with your requirements.

Vehicle information and pricing publication date January 2019.

Finance provided by Renault Finance, PO Box 149, Watford WD17 1FJ. Subject to status. Indemnities may be required. You must be a UK resident (excluding the Channel Islands) and over 18. Offer based on 6,000 miles per annum, excess mileage 8p per mile inc VAT. Offers cannot be used with other schemes or finance offers and are available on featured new vehicles when ordered and registered by 31st March 2019. Participating dealers only. Offer shown is available to new Renault Finance customers when taking Renault Finance on a Renault Captur. Excludes Renault Sport and Expression models

Prices include delivery to dealer, number plates, 20% VAT, 12 months’ Government road fund licence and £55 first registration fee. Offer available at participating dealers only applies to new vehicles when ordered and registered by 31st March 2019 and are subject to vehicle availability and is available to retail customers only. Offers not available in conjunction with any other offer. Figures correct at time of going to publication and available at participating dealers only. Cars shown may have optional metallic paint. Offer excludes the cost of metallic paint.

The terms and conditions for New and Used Vechiles can be found here.

The Off Premises terms and conditions can be found here.

By using the valuation tool you agree and understand that:

  1. The valuation provided is based on the information you have provided about your vehicle. It is essential that you provide us accurate information about your vehicle as any inaccurate information may result in valuation tool providing you with an incorrect value.
  2. The valuation tool may only be used for personal purposes and the results may not be re-utilised or max-extracted in any way. Renault Retail Group UK Limited shall have no liability to you whatsoever for any losses arising out of your use of the valuation tool for commercial, business or re-sale purposes.
  3. Today’s estimated value is an indicative guide price only and represents the information provided by you at this time. The valuation is not validated or approved by Renault Retail Group UK Limited. Renault Retail Group UK Limited does not provide any warranties or representations for the online figures obtained from the valuation tool.
  4. Valuations provided are in pound sterling only and inclusive of VAT.
  5. The online valuation is not a contractual offer from Renault Retail Group UK Limited to purchase your vehicle. We reserve the right to withdraw the valuation at any time without any legal consequence or liability to you.
  6. The final valuation of your vehicle’s purchase/sale price is subject to an on-site inspection of your vehicle, where a Renault Sales Team will carry out a vehicle inspection, taking in to account several factors, including but not limited to the full history, colour, customisation and condition of your vehicle.

Only one voucher per purchase may be redeemed, Renault Retail Group reserves the right to cancel or amend all offers without prior notice. Voucher cannot be used in conjunction with any other voucher, value 0.0001p. Voucher offer is only valid on Nearly new vehicles. Retail purchases only – excludes business, fleet and motability deals

The reward can be redeemed when the redeemer refers a third party to Renault Retail Group and a vehicle is purchased by that third party (the purchaser). The redeemer must redeem this voucher in person at Renault Retail Group and after the sale to a new customer (purchaser) has been completed. The reward can only be redeemed upon the firm sale of a new or approved used car. A firm sale will be recognised upon receipt of the full sale price of the vehicle by Renault Retail Group, registration of the vehicle (for new cars) and hand over of the vehicle to the purchaser. The purchaser must independently mention the name of the redeemer to Renault Retail Group sales staff for the redeemer to claim the reward and confirm that the recommendation has been made prior to the sale of the vehicle. Offer may only be redeemed against new customers to Renault Retail Group. Only one reward may be redeemed against each sale and only one redeemer may be mentioned by the purchaser for each vehicle sale. Renault Retail reserve the right to refuse redemption if there is evidence of fraudulent use of this offer or if there is evidence of non- compliance of the terms and conditions of the offer. All sales under the terms of the employee discount scheme are excluded from this offer. Renault Retail group reserve the right to cancel or amend offers without prior notice.

Renault approved vehicles must be within 7 years from date of first registration and have covered less than 70k miles at the point of sale. 2-year free service plan applicable on all Renault and Dacia Approved Used cars only when ordered on Renault/Dacia PCP Finance 9.9% APR representative. 2 years’ free servicing is valid up to 2 years after the plan start date or for 2 services, whichever comes first. For Renault vehicles, the service plan includes 1 minor and 1 major service to be carried out within a 2-year period. The service plan does not cover wear-and-tear items such as (but not limited to) tyres, wiper blades or brakes. Services must be carried out in line with the manufacturer’s recommended maintenance programme and servicing intervals within +/- 1 month or 1,000 miles of the service interval. Failure to do so may invalidate your plan. Services can only be carried out at a Renault/Dacia-approved outlet.

2 years’ free servicing is subject to finance with Renault Finance. Finance provided by Renault Finance, Rivers Office Park, Denham Way, Maple Cross, WD3 9YS. You must be at least 18 and a UK resident (excluding Channel Islands) to apply. Finance is available subject to status on eligible Renault used vehicles in the UK. Guarantees and indemnities may be required. Terms and conditions apply. Offers are based on 6,000 miles per annum, excess mileage 8p per mile inc VAT. Deposit contribution available with 9.9% APR representative Renault PCP Finance only. Offers cannot be used with other schemes or finance offers. Offer may be varied or withdrawn at any time.

Vehicles must be ordered between 6 August 2019 and 30 August 2019 and registered by 31 August 2019. Offer subject to vehicle availability. Finance provided by Renault Finance, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Subject to status. Guarantees and indemnities may be required. You must be at least 18 and a UK resident (excluding the Channel Islands). Terms and conditions apply. Please refer to your local authorised Renault Retail Group dealer for further information and exact specifications. Renault Retail Group additional deposit contribution offers are only available when taken on 4 years/4.9% APR PCP finance product and only available on New Clio Iconic and GT line models, excludes Play models. Offers cannot be used with other schemes or finance offers. Renault Retail Group UK Ltd reserves the right to withdraw or amend this offer at any time, without notice.

Terms and Conditions apply. Rentals are based on a 36 month contract at 20,000 miles per annum. Excess mileage charges may apply.

BUSINESS USERS ONLY. Finance provided by Renault Finance, PO Box 495, Watford WD17 1BR. Subject to status. Guarantees and indemnities may be required. You must be 18 or over and a UK resident(excluding the Channel Islands) to apply. At the end of the contract you will not own the vehicle. Further charges may apply subject to mileage and condition at end of contract.

All prices exclude VAT. *Figures shown are weekly instalments of rental payable monthly. Typical example: New Renault Clio Dynamique Nav 1.2 16V 75 advance rental payment of £1,211.70 followed by 35 monthly rental payments of £201.95 (all figures exclude VAT). Based on 20,000 miles per annum with free-of-charge metallic paint and dual controls. Offer available at participating dealers only and cannot be used with other schemes or finance offers. Offer valid on eligible vehicles when ordered and registered by 31st March 2019.

*Advance payment offers are only valid for Motability applications to 30th June 2019 and are correct at time of going to press. **£795 Maximum cashback offer is only valid on Kadjar Play Blue dci 115 and for Motability orders until 30th June 2019 and registrations until 30th September 2019. Cash Back offers are available only for Motability purchases and will be paid after delivery of the vehicle.
The Motability logo is a trademark of Motability.

Registered charity number 299745.

Renault Retail Group reserves the right to change or amend offers without prior notice.

All offers apply to Renault Approved Used cars when purchased on PCP finance. Finance provided by Renault Finance, PO Box 495, Watford WD17 1BR. Subject to status. Indemnities may be required. UK residents (excludes the Channel Islands). Over 18s. Terms and conditions apply. Offer based on 6,000 miles per annum, excess mileage 8p per mile inc VAT. *Deposit contribution available
with 9.9% APR representative Renault PCP Finance only and is for £250 on Clio, Twingo, Captur , and £500 on Mégane, KADJAR, ZOE, Scénic, Grand Scenic and All-New KOLEOS. Offers cannot be used with other schemes or finance offers. £250 and £500 deposit contribution available until 30th September 2019. Model June/July Event Scenic, Grand Scenic, Koleos models only £1,000 Deposit Contribution available until 31st July 2019.

**2 Year free service offer applies to under 2.0 litre engines. Excludes FAP, Renault Sport Engine and Commercial Vehicles. Free service offer is based on the next regular service due as recommended by the manufacturers servicing schedule. Free service covers everything required in the manufacturer’s minimum maintenance programme including parts, labour and VAT, but
excluding normal wear and tear items, such as brake pads, windscreen wipers or tyres.
Retail offer only. Renault Retail Group reserve the right to cancel or amend all offers without prior notice. Not to be used in conjunction with any other offer.

†Two-year service plan applicable on all Renault Approved used cars when ordered on Renault Finance 9.9% APR representative. Two years’ free servicing is valid up to two years after the plan start date or for two services, whichever comes first. Renault and Dacia Approved used vehicles only. For Renault vehicles, the service plan includes one minor and one major service to be carried out within a two-year period. For Dacia vehicles, the service plan includes two services to be carried out within a two-year period. The service plan includes labour, parts, oil and fluids. The service plan does not cover wear-and-tear items such as (but not limited to) tyres, wiper blades or brakes. Services must be carried out in line with the manufacturer’s recommended maintenance programme and servicing intervals within +/- 1 month or 1,000 miles of the service interval. Failure to do so may invalidate your plan. Services can only be carried out at a Renault-approved outlet. Two years’ free servicing is subject to finance with Renault Finance

 

Captur

– Play TCe 90

Monthly payment based on a Captur Play TCe 90, with Nil deposit and 48 monthly payments of £199. 0% APR PCP over 48 months is only available on Captur TCe 90 Play model. Offer not available in conjunction with Free Insurance offer. Finance provided by Renault Finance, PO Box 495, Watford, WD17 1BR. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands) and over 18. Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Offers cannot be used with other schemes or finance offers. Prices and offers shown are available on specified new vehicles when ordered by 30th September 2019 and registered by 31st December 2019.Renault UK Limited and Renault Retail Group UK reserve the right to withdraw this offer at any time.

Clio

– Play TCe 90

Monthly payment based on a Clio Play TCe 90, with Nil deposit and 48 monthly payments of £179. 0% APR PCP over 48 months is only available on Clio TCe 90 Play model. Offer not available in conjunction with Free Insurance offer. Finance provided by Renault Finance, PO Box 495, Watford, WD17 1BR. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands) and over 18. Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Offers cannot be used with other schemes or finance offers. Prices and offers shown are available on specified new vehicles when ordered by 30th September 2019 and registered by 31st December 2019.Renault UK Limited and Renault Retail Group UK reserve the right to withdraw this offer at any time.

Kadjar

– S Edition

Monthly payment based on a Kadjar S Edition TCe 140, with £279 deposit, 48 monthly payments of £279. 0% APR PCP over 48 months is only available on Kadjar S Edition TCe 140 model. Offer not available in conjunction with Free Insurance offer. Finance provided by Renault Finance, PO Box 495, Watford, WD17 1BR. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands) and over 18. Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Offers cannot be used with other schemes or finance offers. Prices and offers shown are available on specified new vehicles when ordered by 30th September 2019 and registered by 31st December 2019.Renault UK Limited and Renault Retail Group UK reserve the right to withdraw this offer at any time.

Megane Hatch

– Iconic TCe 140 Auto

Monthly payment based on a Megane Hatch Iconic TCe 140 Auto, with £2,456 deposit, 36 monthly payments of £249, and optional final payment of £8,700. 0% APR PCP over 36 months is only available on Megane Hatch Iconic TCe 140 Auto model. Offer not available in conjunction with Free Insurance offer. Finance provided by Renault Finance, PO Box 495, Watford, WD17 1BR. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands) and over 18. Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Offers cannot be used with other schemes or finance offers. Prices and offers shown are available on specified new vehicles when ordered by 30th September 2019 and registered by 31st December 2019. Renault UK Limited and Renault Retail Group UK reserve the right to withdraw this offer at any time.

Megane Sport Tourer

– GT Line dCi 115 Auto

Monthly payment based on a Megane Sport Tourer GT Line dCi 115 Auto, with £4,195 deposit, 36 monthly payments of £329, and optional final payment of £8,771. 0% APR PCP over 36 months is only available on Megane Sport Tourer GT Line dCi 115 Auto model. Offer not available in conjunction with Free Insurance offer. Finance provided by Renault Finance, PO Box 495, Watford, WD17 1BR. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands) and over 18. Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Offers cannot be used with other schemes or finance offers. Prices and offers shown are available on specified new vehicles when ordered by 30th September 2019 and registered by 31st December 2019. Renault UK Limited and Renault Retail Group UK reserve the right to withdraw this offer at any time.

Megane R.S.

– R.S. 300 Trophy EDC

Monthly payment based on a Megane R.S. 300 Trophy EDC, with £5,732 deposit, 36 monthly payments of £279, and optional final payment of £17,759. 0% APR PCP over 36 months is only available on Megane R.S. 300 Trophy EDC model. Offer not available in conjunction with Free Insurance offer. Finance provided by Renault Finance, PO Box 495, Watford, WD17 1BR. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands) and over 18. Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Offers cannot be used with other schemes or finance offers. Prices and offers shown are available on specified new vehicles when ordered by 30th September 2019 and registered by 31st December 2019. Renault UK Limited and Renault Retail Group UK reserve the right to withdraw this offer at any time.

Grand Scenic

– Play TCe 140

Monthly payment based on a Grand Scenic Play TCe 140, with £3,900 deposit, 36 monthly payments of £269, and optional final payment of £9,936. 0% APR PCP over 36 months is only available on Grand Scenic Play TCe 140 model. Offer not available in conjunction with Free Insurance offer. Finance provided by Renault Finance, PO Box 495, Watford, WD17 1BR. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands) and over 18. Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Offers cannot be used with other schemes or finance offers. Prices and offers shown are available on specified new vehicles when ordered by 30th September 2019 and registered by 31st December 2019. Renault UK Limited and Renault Retail Group UK reserve the right to withdraw this offer at any time.

Koloes

– GT Line dCi 175 4wd X-Tronic

Monthly payment based on a Koleos Gt Line dci 175 4wd X-Tronic, with £5,876 deposit, 36 monthly payments of £329, and optional final payment of £13,800 0% APR PCP over 36 months is only available on Koleos Gt Line dci 175 4wd X-Tronic model. Offer not available in conjunction with Free Insurance offer. Finance provided by Renault Finance, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands) and over 18. Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Offers cannot be used with other schemes or finance offers. Prices and offers shown are available on specified new vehicles when ordered by 30th September 2019 and registered by 31st December 2019. Participating dealers only. Renault UK Limited and Renault Retail Group UK reserve the right to withdraw this offer at any time.

ZOE

– Dynamique Nav R110

Finance provided by Renault Finance, PO Box 495, Watford, WD17 1BR. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands) and over 18. Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Offers cannot be used with other schemes or finance offers. Prices and offers shown are available on specified new vehicles when ordered by 1st July 2019 and registered before 30th September 2019. Participating dealers only. Price excludes mandatory battery hire from £59 per month for the Z.E. 40 battery, based on 4,500 per annum, excess mileage will be charged at 8p/mile including VAT. You will not own the battery. See here for more information. Vehicle pricing and offers quoted are subject to availability of Government Plug in Car Grant of 35%, up to a maximum of £3,500.

*Scrappage offer available to private retail customers at participating dealers only, when you trade in any passenger or LCV vehicle registered by 31 December 2011. Trade in vehicle must be have been registered to the customer for at least 90 days before the order date of the new vehicle. Alternatively, the owner of the vehicle must be able to show a direct relationship (parental, spouse or sibling) with the individual purchasing the new vehicle. Vehicles part exchanged under this scheme will be permanently destroyed. Offer cannot be used in conjunction with other national offers. Scrappage offer only available on a new Renault car when ordered by 01 July 2019 & Registered by 30 September 2019. Scrappage allowance of £3000 on ZOE, £3000 on Kadjar, £2000 on Captur, £2000 on Clio, £1500 on Twingo, £1000 on Koleos, £1000 on Mégane (Excludes All New Mégane RS) and £1000 on Scénic.

If you purchase a vehicle using the Renault Selections scheme, you may be liable to pay for any accidental damage to the vehicle as well as undue / excessive wear and tear. This is in addition to any penalties that may imposed as a result of you exceeding the mileage stipulated within your preferences agreement. Unless specifically mentioned the lease cost does not include road fund licence.

Some of our example Renault Selections Deals shown on this web site are calculated using a part exchange valuation of £5,000 and carry a maximum mileage limit of 6,000 miles per annum.

Finance provided by Renault Finance, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands) and over 18. Offer based on 6,000 miles pa, excess mileage 8p per mile Inc. VAT. Terms and conditions apply. Offers cannot be used with other schemes or finance offers. Prices and offers shown are available on specified new vehicles when ordered by 30th September 2019 and registered before 31st December 2019. Participating dealers only.

The terms and conditions for Servicing, Repairs and Parts can be found here.

Offer only available to selected customers. Service and MOT must be booked before 31st December 2019. Offer includes 1 Cabin Service (Type “A”) and 1 MOT for £129.00. Offer limited to 1 service and MOT per customer. Collection and delivery subject to availability and up to 10 miles from the dealership.

Aftersales and servicing terms and conditions also apply.

The terms and conditions for Tax Strategy and Policies can be found here.

The terms and conditions for the Modern Slavery Act can be found here.

**Eligible vehicles must be vans owned by a registered micro business for more than 12 calendar
months before 22nd February 2019. They must be insured for business use and be road taxed with a valid MOT. To qualify, vehicles must fail to meet ULEZ emissions standards and be scrapped at an approved Authorised Treatment Facility (ATF). Grant payment of £3,500 is available for scrapped non-ULEZ compliant vans that have been driven frequently within the Congestion Charging Zone or, for micro businesses registered at a Greater London address, are being replaced by purchase or lease with a Euro 6 light van. An additional £2,500 is available as a contribution towards running costs (including insurance) if the scrapped eligible vehicle is being replaced with an electric light van. Full grant payment option descriptions and criteria are available at https://tfl.gov.uk/modes/driving/ultra-low-emission-zone/scrappage-scheme. Speak to your local dealer for more details.

Rental stated is for Renault PCP Selections. Guarantees and indemnities may be required. You must be at least 18 and a UK resident (excluding Isle of Man and Channel Islands) to apply. Finance provided by RCI Financial Services Limited, PO Box 149, Watford WD17 1FJ. At participating dealers only. Not available in conjunction with any schemes or other offers, please check with your local dealer for information. Authorised and regulated by the Financial Services Authority for the conduct of general insurance business. All rentals inclusive of VAT. Offers correct at time of going to press. Available from Renault Retail Group. Renault Retail Group are authorised and regulated by the Financial Services Authority. Offers are not available in conjunction with any other offers and are correct at time of going to print. Models shown for illustration purposes only. Renault Retail Group reserves the right to change amend or withdraw these offers at any time without advance notice. *Delivery within a 25 mile radius of nearest dealership.Selections PCP also available. Please note 12 months road tax cost is not included in the sale of the car, but it is an indication of the yearly cost.

The £500 voucher can only be redeemed 6 months after the Renault Selections agreement of the first vehicle commence, can only be used once and will remain live until 6 months after the end of the Renault Selections contract in question. It can be used against the next Renault car order (on retail) made by the same customer or by an immediate family member. There may be an excess charge if you exceed the agreed mileage.

All finance is subject to status. A guarantor may be required. You must be at least 18 and a UK resident (excluding the Channel Islands and Isle of Man) to apply for finance. Finance provided by RCI Financial Services Ltd, P.O. Box 493, Watford, WD17 1FJ

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