Customer service

Renault Retail Group by your side

"Our mission is to provide unparalleled customer service. Whilst the majority of the time our reviews are very positive, we do acknowledge that we cannot get it 100% right all of the time. If you are not fully satisfied with the service that you have received, we want to hear your feedback. You have my word that we will give the utmost consideration to all correspondence we receive and act accordingly to provide an even better service."

barrys-signature

Barry Jones

Managing Director. Renault Retail Group UK Ltd


Customer Service 'Our Promise' >

  • Choice of over 2400 vehicles
  • We only use genuine Renault Parts
  • CitNOW video servicing assessment
  • While you wait service
  • Courtesy Cars available
our promise

When you purchase a vehicle from us we very much believe that this is the start of your journey. We want you to share your experiences with us, get in touch and let us know that everything is exactly as you would expect it to be, and if it isn't please let us know why and we will get straight back to you. Simply fill in the correct form below and await our call.

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