Renault Accident Support Line

Accident Support Line 0800 085 8005

WHO BETTER THAN RENAULT TO LOOK AFTER YOUR RENAULT

Renault Accident Support Line (RASL) is a dedicated Accident Aftercare Service with UK based Claim Handlers that will deal with your insurance claim in the event of an accident, giving you total support, convenience and peace of mind.

RASL provides the expertise to assist you through every stage of your claim to get you back on the road with the minimum inconvenience, regardless of fault.

0800 085 8005 is the only number you need in the event of any accident you have, regardless of fault. Alternatively you can text the word Renault to 64446 and receive the RASL Phone number directly to your phone.

The RASL service is available 24 hours a day – 7 days a week – 365 days a year, covering the UK including Northern Ireland and the Channel Islands.

GUARANTEED BENEFITS WHEN YOUR CLAIM IS HANDLED BY RASL:

  • ROADSIDE RECOVERY
  • 24hr Roadside Recovery Service**
  • KEEPS YOU MOBILE
  • Like for like replacement vehicle* if the accident is not your fault or a courtesy car in other cases.
  • DEDICATED UK TEAM
  • Our expert claim handlers will assist with all aspects of the claim and keep you informed of the progress.
  • ONLY RENAULT APPROVED BODYSHOPS
  • Your vehicle will be taken to a Renault Only Approved Accident Repair Centre which deploy factory methods.
  • ONLY RENAULT GENUINE PARTS
  • Our Renault Trained Technicians will olny fit Genuine Renault Parts, to safeguard your warranty and maintain your vehicles Euro N-Cap status.
  • REPAIR MANAGEMENT
  • Management of your accident – from claim to repair as our processes and procedures are agreed with UK major insurance companies.
  • 5 YEAR REPAIR GUARANTEE
  • We give you a 5 Year Repair Guarantee which will maintain the pre-accident value of your car.
  • NO EXCESS
  • You do not have to pay excess on your policy if the accident is not your fault.

RASL OFFERS A COMPREHENSIVE SERVICE REGARDLESS OF WHO IS AT FAULT FOR AN ACCIDENT.

SERVICE AVAILABLE
RASL
NON FAULTAT FAULT
Recovery of undriveable vehicle Y Y
Only Renault Approved Bodyshop used Y Y
Estimate appointment made Y Y
Free estimates provided Y Y
Only Genuine Renault Parts used Y Y
Renault Factory Repair Methods used Y Y
Like for like replacement vehicle* Y -
Replacement Courtesy Car - Y
No excess to pay* Y -
Repair progression Y Y

READ FULL TERMS AND CONDITIONS

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